
Turner Chevrolet
Harrisburg, PA
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Service review This has been my third visit. Great professional service worker. Christine is was very nice and helpful. I will definitely share my experience with This has been my third visit. Great professional service worker. Christine is was very nice and helpful. I will definitely share my experience with others. More
Great experience and fast Needed to have recall work done. I brought my vehicle in at the scheduled time and they not only made the repair but performed an overall check. I w Needed to have recall work done. I brought my vehicle in at the scheduled time and they not only made the repair but performed an overall check. I was pleasantly surprised when they completed the work under their estimated time that they originally told me. Great work and a non-frustrating experience. Thanks Jay! More
Helpful customer service We were there for an oil change. It was discovered that we also needed a new battery. The customer service personnel explained everything and we were We were there for an oil change. It was discovered that we also needed a new battery. The customer service personnel explained everything and we were out and on the road in no time. More
Truck repair Even though I did not purchase my truck from Sutliff Chevrolet when I needed it repaired they gave me great service. They were courteous, professional Even though I did not purchase my truck from Sutliff Chevrolet when I needed it repaired they gave me great service. They were courteous, professional , kind and helpful. They also provided me with quick , efficient and quality service and repairs at a reasonable price. More
Poor customer service Waited at front desk in the show room for assistance to pay and p/u my vehicle for 10 minutes w/o help as finance and sales people walked by. Finally Waited at front desk in the show room for assistance to pay and p/u my vehicle for 10 minutes w/o help as finance and sales people walked by. Finally I had to search out assistance. When located, not friendly. Price for battery quoted but unaware that labor would be $47 for a 3.5 minute job. I would have went to an auto parts store and purchased the battery which includes free labor. More
Routine service Always courteous and friendly. Service mechanics are very knowledgable and keep your vehicle clean. Pricing is very reasonable, as well. I have been a Always courteous and friendly. Service mechanics are very knowledgable and keep your vehicle clean. Pricing is very reasonable, as well. I have been a customer for many years, and I highly reccomend Sutliff Chevrolet. More
Ticking noise in 2014 Cruze I walked in frantic, without an appointment & Steven told me that was okay he would start getting things ready. He said it would take an hour, hour an I walked in frantic, without an appointment & Steven told me that was okay he would start getting things ready. He said it would take an hour, hour an a half & his timing was correct. I thought that was awesome since I had no appointment. He updated me several times about my car during my time there. He even showed me how it was the incorrect oil filter that was placed in the car. Basically, I was treated phenomenally. I wasn’t told any lies about my car, pure honesty was offered to me. I have always loved sutliff since the moment I bought my 2014 Cruze from them. Highly recommend for both buying and servicing! I have never regretted using Sutliff once! More
Disappointed with service After purchasing/servicing new vehicles from Sutliff since 1982 I believe I need to change dealerships. Being told from a rude check in person it woul After purchasing/servicing new vehicles from Sutliff since 1982 I believe I need to change dealerships. Being told from a rude check in person it would cost over $2000 to look at the engine and clear a code that must be done by November inspection. I NEVER got a 2nd opinion until this happened. My gut told me to and boy am I glad I did. Obviously Sutliff no longer cares about long term customers or maybe it is the new ownership. I do not know. All I know is someone tried to charge me A LOT and another garage solved the problem for FAR FAR less than $2000. In fact it was less than $100!! After all these years, I really feel cheated and disappointed by Sutliff after this service appointment. More
Inspection for registration renewal I'm am not affiliated or associated with any dealership. The device I received was accommodating, courteous & professional. The Service Advisor was I'm am not affiliated or associated with any dealership. The device I received was accommodating, courteous & professional. The Service Advisor was very patient by taking the time to explain what needed to be done. More
Always will go back We just bought a 2019 Chevy equinox and this is our third brand new car from Sutliff in Harrisburg. I will continue to keep going back there every tim We just bought a 2019 Chevy equinox and this is our third brand new car from Sutliff in Harrisburg. I will continue to keep going back there every time we decide to buy another car. We traded in our 2016 Chevy Traverse and they had given us and great deal for it. I highly recommend Harrisburg location. More