Turner Toyota

Shawna Mills was a TERRIFIC salesperson to work with! No pressure, fun gal. I appreciated that. Made the car buying experience very smooth! I hadn’t planned on buying anything that day, but it was such a No pressure, fun gal. I appreciated that. Made the car buying experience very smooth! I hadn’t planned on buying anything that day, but it was such a good deal, she threw in a few extras and sealed the deal! 😍 🚘 More

Purchased 2014 sequoia with 113k miles from another dealer and went to Turner to have fluids replaced, car inspected, and spark plugs replaced...a 120k service. Told by dealer's son who was service ma dealer and went to Turner to have fluids replaced, car inspected, and spark plugs replaced...a 120k service. Told by dealer's son who was service manager that cost for differentials, transmission, and transfer case fluid exchange would be around $800...At completion of those items then told charge was $1700..Bait and Switch. He smugly responded i should not really rely upon him. Service department reeks of entitlement. Seeks A level charges and provides C level service. Upon receipt of car after requesting that all fluids be replaced, coolant and window washer needed top off. For $3000 bloated service charge, car could have been washed, extra keys provided a separate key ring versus being jammed on original ring, all fluids could really have been topped off. God knows condition of fluid levels in other components actually are with work habits that were reviewable. More

If I could give a 0, I would. After having talked about purchasing a Prius, the salesman Ed Walker having made corrections of the many mistakes on the purchase contract and waitin After having talked about purchasing a Prius, the salesman Ed Walker having made corrections of the many mistakes on the purchase contract and waiting to get home to find the way and the time after work to finalize the process, they ended up selling the car to someone else. No sense of respect, professionalism and communication between them. On top of that, it's the dealership in Colorado with the higher processing and handling fees (+$1,000) and delivery and handling ($400). Simply, drive a little farther and go somewhere else. They deserve not to make enough sales and close down. More

I cannot speak to the sales team at this dealership as I have never purchased a vehicle here. However, I have used this dealership twice now to have my vehicle worked on and both times I have been extremely have never purchased a vehicle here. However, I have used this dealership twice now to have my vehicle worked on and both times I have been extremely disappointed. My first experience was when I brought my vehicle in to have an oil change and be serviced. Although I had purchased two years of services when buying my vehicle and was still within the timetable I was forced to pay >$100 for the service. Once I received my vehicle back there was motor oil dripped all over the exterior. Second, I had a recall on my vehicle that they fixed. After waiting six weeks for the replacement part to come in I booked an appointment to drop my vehicle off and have it fixed. I was told the work would take 2-4 hours max. After 6 hours of waiting I asked if my vehicle was ready and the said it was actually going to take 9 hours. I was forced to cancel meetings and miss work because they grossly underestimated the amount of time it would take and failed to update me. Day wasted. You are better off making the 30 minute drive to Delta than dealing this this dealership's service department's incompetence. More