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Turnersville Jeep Chrysler Dodge RAM - Service Center

Sicklerville, NJ

4.1
899 Reviews

899 Reviews of Turnersville Jeep Chrysler Dodge RAM - Service Center

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January 24, 2022

Jeep. Is very professional and efficient, the employees are always attentive and respectful….Thank you!!! More

by pattodd123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Turnersville Jeep Chrysler Dodge RAM responded

That’s magnificent, pattodd123! One of our passions here at Turnersville Jeep Chrysler Dodge RAM is to create a welcoming and outstanding experience for all of our guests and it brings us much joy to know it shows! We are filled with gratitude to have been able to serve you and hope you feel free to visit us anytime!

January 24, 2022

It was my first time coming in for service. Everyone I came in contact with couldn't of been any nicer. Answered some questions I had that didn't even apply to my oil change. Thank You so much More

by MR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Turnersville Jeep Chrysler Dodge RAM responded

Thanks for leaving such an awesome review, MR! It’s great to hear about our valued customers’ experiences! Our service team is always eager to help and are the very core of what we do at Turnersville Jeep Chrysler Dodge RAM. We hope you would not hesitate to reach out, should you be in need of future automotive assistance! We’re always happy to serve. Have a great day!

January 24, 2022

Great service! The whole experience was great. I appreciated how fast and easy the appointment was. More

by jsep427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Turnersville Jeep Chrysler Dodge RAM responded

Wow, thank you, jsep427, for the five-star review! Our team is happy to hear about customer experiences because here at Turnersville Jeep Chrysler Dodge RAM, we are always striving to provide the best service. Your feedback is definitely uplifting and we’re glad you obtained excellent assistance. All of us look forward to working with you again in the future!

January 22, 2022

They treated me horrible and tried ripping me off they acted like children never again that’s why I went to Mount Ephraim nj More

by RAEM1976
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
January 20, 2022

Great service. Very good about checking in later to see if problem was addressed. Also good service. More

by smilingsusan4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Turnersville Jeep Chrysler Dodge RAM responded

Wow, thank you very much, smilingsusan4! Your kind words and five-star rating go a long way! Our service team enjoys going above and beyond in order to provide the top-notch service that Turnersville Jeep Chrysler Dodge RAM is known for! We look forward to working with you again! Take care!

January 19, 2022

Great experience. I was alerted my vehicle needed service. I scheduled an appointment, showed up, good service. All good. More

by tmacscrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Turnersville Jeep Chrysler Dodge RAM responded

We are incredibly grateful that you took the time out to leave us this review, tmacscrew! Our company values customer satisfaction as a top priority and we are committed to achieving that goal always. It’s customers like you that make our job wonderful. We look forward to serving you again!

January 19, 2022

Service is always excellent. The service department kept me updated. They did a wonderful job with getting me in and out. More

by ROSHEAM.BARKSDALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello ROSHEAM.BARKSDALE! It's awesome to hear we provided you with a successful, five-star worthy service experience! Our team enjoys going above and beyond to serve our customers and it's awesome to hear our hard work shines through to our guests. Please feel free to visit Turnersville Jeep Chrysler Dodge RAM again for any automotive wants or needs you may have!

January 18, 2022

What a difference a year makes. Last year at this time, I was praising this dealership for their customer service, professionalism and integrity. Today, I will no longer do that. My check engine light More

by cmackintosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dillon and Kelly
Jan 18, 2022 -

Turnersville Jeep Chrysler Dodge RAM responded

On behalf of Turnersville Jeep Chrysler Dodge RAM, I want to extend my sincerest apologies for the negative experience you had with our team. We pride ourselves on giving 100% every day to ensure that our customers’ needs are being met, so I would like to find out what happened and make it right. Please message us your contact info so we are able to get in touch with you. Thank you for your feedback and we look forward to reconnecting with you.

Jan 18, 2022 -

cmackintosh responded

To whom it may concern, I believe I made myself very clear as to exactly what happened in my original text. If you need further explanation, feel free to check with Kelly. While you are at it, find out why she would contact me the night before my appointment and ask me if I would talk to her when I was in for service. I said absolutely but she must have forgotten that she was off that day because she did not get back to me until the following day. This is when she identifies herself as a manager, offers to help me with my situation, makes the joke about buying a new vehicle so I do not need to deal with the service department and then I do not hear back from her. I did not reach out to her. She reached out to me. Why would you have a manager reach out to a customer, offer to help them and then... Nothing. It doesn't make sense. I guess Kelly and Dillon did not feel like giving 100%. Heck, I would have settled for 50%. As far as reconnecting with me... that will not be happening.

January 17, 2022

I was in for service it took them about twenty minutes to find the problem the radio and other functions on the display has to be replaced just waiting for them to get back to me. More

by peeles736
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ
Jan 18, 2022 -

Turnersville Jeep Chrysler Dodge RAM responded

Wonderful, peeles736! We delight in creating a space for our Turnersville Jeep Chrysler Dodge RAM customers to enjoy and knowing that you had a positive experience brings us much delight! We all felt you were a pleasure to work with and would love to have the opportunity to assist you again! Feel free to visit us anytime!

January 17, 2022

Great service on the my Cherokee replacement battery. Quick pick up And installation of battery. More

by SHERP73
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 17, 2022 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello SHERP73! It’s great news to know we've provided you with an enjoyable, five-star worthy service experience! At Turnersville Jeep Chrysler Dodge RAM, we care tremendously for our guests and it brings us great joy to know this passion shines through to our customers!