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Tuscaloosa Ford

Tuscaloosa, AL

4.6
242 Reviews
Tuscaloosa Ford is a New and Used Ford Dealer located in Tuscaloosa, AL, proudly serving the surrounding Birmingham area with new and used vehicles for sale. We also offer the highest quality auto service and car repair in Tuscaloosa. Whatever your automotive need, we are ready to assist you! Customer satisfaction is the top priority and we'd love to hear from you with any questions, concerns, or any other feedback. At Tuscaloosa Ford, we proudly serve the great Tuscaloosa area with outstanding service and rock-bottom pricing. Less than an hour away, we also offer Birmingham residents an alternative choice for your next new Ford vehicle. We have a strong and committed sales staff with many years of experience that are set on satisfying our customers' needs. We invite you to browse our new and used inventory here on our website, request more information about vehicles, set up a test drive or inquire about financing. You can also learn more about our parts and service departments, and check out the latest specials.
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5801 McFarland Blvd E

Tuscaloosa, AL

35405

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Showing 242 reviews

December 06, 2018

Gets the job done quickly and correctly the first time Jim Phillips is the best. I have bought at least 10 pickups from him and he is always knowledgeable and meets my needs in price and payment every time More

by Dcraw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
Dec 07, 2018 -

Tuscaloosa Ford responded

Thank you for the great review! We will be sure to thank Jim for giving you such a knowledgeable and professional experience. Let us know if there is anything else we can help you with. We look forward to your next visit!

December 02, 2018

Got It Done! I would like you give a Huge Thanks to sales Consultant Mike Davis for helping me purchase my Dream Car! He made the buying process one of the best pr More

by Dcentdivah70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
Dec 03, 2018 -

Tuscaloosa Ford responded

Thank you for taking the time to leave us a positive review and rating! We are glad to know that Mike was helpful in finding you your dream car! It is great that Mike helped make your car-buying process the best and that he was knowledgeable and understanding! We truly value you as a customer and we will make sure to share all your kind words with Mike. We hope to see you again soon!

November 17, 2018

Terrible This has to be one of the worst dealerships we have ever interacted with. They make deals and promises then another guy comes into the picture and say More

by randy22lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marcus, Jai, and Chris the sales manager. , Customer Service
Nov 18, 2018 -

Tuscaloosa Ford responded

Hello, I appreciate your feedback and would like to learn more about what happened during your experience with us. Will you send me an email? Please include your preferred contact information, and I will respond as soon as I can. Best regards, Adam Stetler General Manager astetler@fivestaronline.net

November 15, 2018

Big supa shout out!!!!😃🤗 Big shout out to TRINT GARNER AND JASON HOLMES the service department and customer service team is awesome. They help me and my family soooooo much. T More

by Reginald hines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TRINT Garner and Jason holmes
Nov 16, 2018 -

Tuscaloosa Ford responded

Reginald, Thank you so much for sharing your great review! We are so happy to hear Trint and Jason went above and beyond in helping you with your vehicle needs. We hope to see you again soon!

October 19, 2018

Happy happy husband My husband purchased a Lariat a week ago. Jai and Moses were awesome. After my husband laid eyes on this truck, nothing else could take his focus. More

by Reginald's Wife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moses, Jai
Oct 21, 2018 -

Tuscaloosa Ford responded

Hello, We are happy to hear your husband loves his Ford Lariat and we know he will love it for years to come. If you all need anything else, please do not hesitate to reach out. We appreciate your review and look forward to working with you again!

September 01, 2018

Excellent customer service provided by Jim Moore From the time I walked into the store. Jim Moore and all the other personnel who helped with areas such as financing were very patient, kind and helpf More

by Janet123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Moore
Sep 02, 2018 -

Tuscaloosa Ford responded

Janet, Thank you for sharing your wonderful shopping experience with Jim. We're glad he was able to help you within a timely manner. Congratulations on your new Edge!

July 01, 2018

The most amazing car buying experience Tuscaloosa Ford gave us the best car buying experience. In and out quickly. Our salesman was Louis Lessman and he was wonderful. Got us the price we w More

by Hrpikato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Lessman
Jul 02, 2018 -

Tuscaloosa Ford responded

Thank you for the five-star review! Congratulations and thank you for your business! We are thrilled to hear that you had the best purchasing experience with us, and will make sure to thank Louis for his service. We look forward to working with you again in the future!

May 17, 2018

Big company with big hearts I had been looking for me a truck to buy for about three weeks and I had looked on line, drove many miles with no luck. I’m a very picky person and I More

by WC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson, Mr Copenhagen
May 18, 2018 -

Tuscaloosa Ford responded

Thank you for the fantastic five-star review! Congratulations on finding your dream truck! We appreciate that you chose us as your dealership, and will make sure to thank Wilson for giving you a great experience. Please do not hesitate to reach out to us for any further needs!

January 31, 2018

bought a truck the whole staff was nice especialy brad noland and jason holmes they made sure every thing went well..they ask me if they could help in anyway let th More

by pologuy
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brad noland,jason holmes
Feb 01, 2018 -

Tuscaloosa Ford responded

That's great to hear! We're happy Brad and Jason made sure everything went smoothly for you. We appreciate the great review and we hope to work with you again!

September 13, 2017

Great Sales Crew We searched over 10 dealerships in No. Mississippi and Alabama looking for a F150 pickup truck. On the way home from Birmingham we stopped at Tuscalo More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon & Jason, Customer Service
Sep 14, 2017 -

Tuscaloosa Ford responded

We're thrilled to hear our team provided you with the best car-buying experience! We're glad you came in and had the opportunity to work with Shannon and Jason. Thanks for the five-star review and we hope to see you again!

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