Tuscaloosa Ford

I have leased 4 cars now from Gary at Townsend Ford and wouldn't go anywhere else. My 2 girls have also purchased cars. I feel like family when I come into the dealership. My husband is also working on pur wouldn't go anywhere else. My 2 girls have also purchased cars. I feel like family when I come into the dealership. My husband is also working on purchasing a car too. Thank you all for your help each time we visit and I would tell everyone to buy a car here. VERY SATISIFIED CUSTOMER <3 More

My wife found a Tahoe on the dealership's website, so we went one evening to view the truck. Josh greeted us, and within 45 minutes, we had negotiated a price and were out the door. He was extremely he we went one evening to view the truck. Josh greeted us, and within 45 minutes, we had negotiated a price and were out the door. He was extremely helpful and professional throughout the entire quick process. Price was right and the entire process was extremely brief and favorable. Thank you! More

Josh made my first car buying experience from a dealership a great one. I would recommend Townsend Ford to everyone. I had a slight problem with the vehicle I bought, but Josh and the Townsend team dealership a great one. I would recommend Townsend Ford to everyone. I had a slight problem with the vehicle I bought, but Josh and the Townsend team handled it quickly and efficiently. More

My family has shopped at Townsend Ford for the past 15 years. In the past 3-4 years the service has been horrible for both my self and my family. We all have decided to buy from other local Ford dealershi years. In the past 3-4 years the service has been horrible for both my self and my family. We all have decided to buy from other local Ford dealerships and other makes all together. After purchasing a brand new truck and used SUV, our truck started to have mechanical issues within the first year and our SUV concistantly had the check engine light on after 1 month of purchasing for $22,000!! Another family memeber bought her brand new SUV and needed tired within 2 years of purchasing and only driving 10,000 miles. She then needed tires again 2 years later and decided to confront Townsend Ford about it and they said its not their issue. How can you buy 3 vehicles with issues from one dealer? Townsend Ford is NOT recommended. More

I purchased the truck I wanted at the price I requested. The sale was completed quickly without pressure. Patrick was helpful both before and after the purchase answering questions by phone and email. The sale was completed quickly without pressure. Patrick was helpful both before and after the purchase answering questions by phone and email. More

Friendly, fair people who work harder than most to give better superior service at an unbeatable price. I highly suggest anyone looking to buy a new or used car to check them out, as they will always greet better superior service at an unbeatable price. I highly suggest anyone looking to buy a new or used car to check them out, as they will always greet you with a welcoming smile. Also, the service center is top-of-the-line with a very comfortable waiting room. My experiences @ Townsend Ford have far surpassed my expectations and I will happily be servicing & shopping there in the future! Thanks to the Townsend Ford crew for all that you do! Also, if you are unable to visit the site, the company offers an incredible listing of their vehicles which is constantly being updated. Their Internet selection is what compelled me to come to the lot, in hopes that certainly were not let down upon arrival. :-) :-) So, now that the raving is over, here is some concrete info about my visit with them: I traded a used Ford 500 for a brand new Ford Focus. Before I arrived at the dealership, I did some looking around on their web site & quickly found a very well priced vehicle that I liked very much. I then called Jackie McKenzie who was very friendly, kind, patient, and utmost helpful. She quickly had an appointment set up for me and she was just as kind and personable in person. I met her managers, Jim Phillips and Bob Norris. Then she introduced me to her Internet sales manager Mark Sanchez & Frank Friscia. Through being introduced to all of these people, I felt very much comfortable and even at home with friends. After meeting all of these excellent salesmen and all around great people I was introduced to the person who handled the transaction: Glen Arrington. He handled everything accurately and professionally, from the test drive to completion of sales. Finally, I was invited to a class on how to properly activate the Sync function of the car. All in all, I am very happy with Townsend Ford! Thanks again for all you have done for me..I especially appreciate you, Mr. Glen, for preparing another title for the vehicle AT NO CHARGE after I lost the first while moving! More