Tustin Hyundai

Jesus, and his staff was VERY helpful and friendly! After I bought my car he continued to follow up with me making sure I was happy with the car. I went in on a Saturday looking for a black on black c After I bought my car he continued to follow up with me making sure I was happy with the car. I went in on a Saturday looking for a black on black car. They did'nt have one on the lot. I came in the next day and Jesus had the exact car I wanted in the back saved for me. I test drove it once and bought it that day! I feel very comfortable knowing that I am in good hands! More

We brought our 2002 Sonata in with a frightening pull to the left and difficulty handling when braking. Trina was so patient with us and had the mechanics retry everything until the problem was solved and the left and difficulty handling when braking. Trina was so patient with us and had the mechanics retry everything until the problem was solved and car fixed, and Trina really worked well with us on a great price that we could afford!! That is so appreciated - thank you Trina!! More

Dealership handled our sale efficiently and with utmost professionalism. We are impressed by all the ongoing customer service perks the dealership offers after you purchase from them. For instance, free ca professionalism. We are impressed by all the ongoing customer service perks the dealership offers after you purchase from them. For instance, free car washes, oil changes for the first 36,000 miles, etc. The staff were very respectful and polite. We didn't feel pressured, which made it a pleasant experience. The only area less than good or great was the price, it was challenging to negotiate the price, and I feel like we were told some of the price would be knocked down but then it wasn't. More

I bought the Veracruz in 2007, at this dealership. I I bought the Veracruz in 2007, at this dealership. I have always returned for service. Trina makes me feel so welcome. She is an asset to your comp I bought the Veracruz in 2007, at this dealership. I have always returned for service. Trina makes me feel so welcome. She is an asset to your company. Twice the Veracruz has just stopped on me. Very scary. I have been told that it was a computer problem both times.........If it happens a third time I would sell the car............ More

I give Mark and OC Hyundai great rating's for the great customer service I received today. From the beginning I let Mark Davidson know what our credit situation was and what we had to put down. Mark neve customer service I received today. From the beginning I let Mark Davidson know what our credit situation was and what we had to put down. Mark never gave up on working the deal for us, he had promised to help us and he came through with shining colors. If it had not been for Mark I would have walked away....actually I did walk away....twice....yet came back because of Mark. While I know it is his job to make a sale, he went above and beyond to get me the car I wanted at a price we can afford. One thing, that was odd was I was about to drive off the lot with the car bought....and there was no gas in the car, Mark had said they buy the first tank....as it should be. I am buying the car and it should be gassed up in full, even though it was a used car. Mark Davidson quickly took care of the situation and filled it up, thanks to him I left a satisfied customer. Oh but by the way go to the OC Hyundia lot....dont try to do anything online....I spent a week + trying to work with Steve the online customer service person who failed miserably at selling me a car. He was worthless at sealing the deal, told me to go to the "used car lots on Harbor Blvd." Mark Davidson did seal the deal, go see him!!!!! More

I was a girl on a mission what can I say. I knew what I wanted and the price I wanted. OC hyundai came very close in the price I wanted and also did the best possible job to get the car I wanted in the col wanted and the price I wanted. OC hyundai came very close in the price I wanted and also did the best possible job to get the car I wanted in the color I wanted. They were very honest and upfront about everything. You wouldnt catch me at any othe dealership HANDS DOWN! Thank you so much for your great work and honest caring attitude towards your customers. I chose you guys over the other two dealerships I went to because of that! Thank you again! More

I go there every 3,000 miles or so for regular service but I recently required extensive service on my Hyundai and they had my automobile for almost a month. I was concerned that my car would be declared but I recently required extensive service on my Hyundai and they had my automobile for almost a month. I was concerned that my car would be declared totaled or would never be the same again. Mark kept me apprised every step of the way whether it was about dealing with insurance company (State Farm-wonderful) or any other concern that came along while the dealership was on its way to giving me my car in better condition than prior to the incident. I have never received such wonderful service from any dealership over the years and Mark provides exemplary service and is a wonderful representative of the company. Another Hyundai dealership is closer to my home but I go the extra miles because of Mark and the wonderful service from OC Hyundai. More

When nobody in san diego county would work with me because of my trade in oc hyundai was the only one that would and what a great deal they did for me. i would send anyone there by far and my tucson i because of my trade in oc hyundai was the only one that would and what a great deal they did for me. i would send anyone there by far and my tucson in great. my friend that went with me wishes she would of bought her hyundai tucson there because sh felt that i got a better deal and that everyone there really worked with me. thanks again OC Hyundai More

This dealership is always so helpful when I need to get things done. I recently got a spoiler put on and full detailing/tune up on my car and I was extremely pleased with the service. Mark is always ther things done. I recently got a spoiler put on and full detailing/tune up on my car and I was extremely pleased with the service. Mark is always there when I go and he is very friendly and always gives me a good price and great service. More

Trina gets a "5" all the way around; however, others that a customer encounters could take a lesson or two in at least a smile and greeting. Dealership is too new to accurately evaluate quality of work. It a customer encounters could take a lesson or two in at least a smile and greeting. Dealership is too new to accurately evaluate quality of work. It will take several visits and some comparison shopping to determine if pricing at this new dealership is fair. More