Tustin Hyundai - Service Center

Trina in Service is absolutely an amazing person. She keeps you updated on what is going on with your car and is friendly and professional at all times. You are lucky to have such a great employee.I am t keeps you updated on what is going on with your car and is friendly and professional at all times. You are lucky to have such a great employee.I am thankful to know what is going on at all times so I know what I am getting in to financially. Thanks, Lisa Bell More

I bought my Hyundai Santa Fe from this location 5 yrs ago and continue to come back to get it serviced.It's a place where you walk in and they are familiar with your car and you. Mark has been helping me for and continue to come back to get it serviced.It's a place where you walk in and they are familiar with your car and you. Mark has been helping me for several of those 5 years at the service counter and I always feel welcomed and valued when I am there. Nick has serviced my car more then a handful of times and he always remembers more about the car then I do, I feel like he is my own personal mechanic, which is comforting to know that you are not just another customer to the staff you are indeed a valued customer. More

Bought my Genesis at Hardin in Anaheim (they gave me the best deal), but have serviced it since new at OC Hyundai. I always just wait in the lobby and use their FREE Wi-Fi connection to get work done. For best deal), but have serviced it since new at OC Hyundai. I always just wait in the lobby and use their FREE Wi-Fi connection to get work done. For oil changes and minor service, I am out in around 60-90 minutes from the time I check in. Would definitely recommend their service department. Too bad their sales team would not match Hardin's price or I would have bought the car here too! More

I am proud of my 2007 Sonita with 168,783mi to date and can only attribute life extension to excellent service and knowledge of service advisor Mark with recommendation for my satisfaction.This is my 3rd S can only attribute life extension to excellent service and knowledge of service advisor Mark with recommendation for my satisfaction.This is my 3rd Sonita and I intend to continue with Hyundai. Thanks Mark More

We have had so many problems with our Hyundai since we bought it in 2001. This was our first experience with Douglas Hyundai now OC Hyundai and Trina was very knowledgeable and persistant in getting to t bought it in 2001. This was our first experience with Douglas Hyundai now OC Hyundai and Trina was very knowledgeable and persistant in getting to the problem. It took alot of both our times, but she made it bearable. We would recommend her highly. Wayne & Jenny Martin More

My husband and I own two Hyundai Azeras and my initial visit to the OC Hyundai Service Department was caused by a troublesome Blue Tooth service problem on one of the Azeras. The Blue Tooth problem was pr visit to the OC Hyundai Service Department was caused by a troublesome Blue Tooth service problem on one of the Azeras. The Blue Tooth problem was professionally handled and resolved to my satisfaction and I have been very pleased with the customer service mentality and service quality at OC Hyundai ever since that initial visit. We have primarily dealt with Mark and Trina in the Service Department and they are both outstanding employees. As a matter of fact, each Service Dept. employee I have dealt with, including the cashier (don't remember his name) and the two different van drivers who have driven me back to work on two different occassions, have been totally customer service oriented, friendly and professional. I would highly recommend using the OC Hyundai Service Department to others. More

I thought that the facilities were very clean, they had popcorn, decent magazines, and the tv was quite nice too. All the staff were very friendly and the work on my car was done in a timely manner. They popcorn, decent magazines, and the tv was quite nice too. All the staff were very friendly and the work on my car was done in a timely manner. They also washed my car at no extra charge. I really liked coming here and would come here again in a heartbeat. More

Every time I have been to this service department I have been treated with kindness and respect. I can actually say that I trust Mark and his opionions regarding repairs to my car. (Something that can not been treated with kindness and respect. I can actually say that I trust Mark and his opionions regarding repairs to my car. (Something that can not be said for every dealership service department) My car has always been fixed correctly the first time around. More

I've been coming here (then Douglas Hyundai) to service my Hyundai ever since I moved to Orange County. Mark and Trina in the service department have always taken great care and often times have gone above my Hyundai ever since I moved to Orange County. Mark and Trina in the service department have always taken great care and often times have gone above and beyond to provide top service. What I love is that there is no pressure to buy a new vehicle or add unnecessary parts. It's just honest service to ensure that me and my car is maintained and safe to drive. And they have always been more than happy to answer and explain my many questions and concerns about my Hyundai. I definitely recommend OC Hyundai's service department! More

I took my car in for service just pulling into the drive was greeted by Martin. He was courteous and professional. Asking me what the problem with my vehicle was, he was ready to take down all my concerns. was greeted by Martin. He was courteous and professional. Asking me what the problem with my vehicle was, he was ready to take down all my concerns. Martin was very helpful, and giving me an estimate of costs and repair time. He followed up and informed me of status of my vehicle. My vehicle is now running like a new. After this experience with the service I will return again and recommend my friends/family to come and see Martin! Gracias Martin!!........... Clemente V. More