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Tustin Lexus
Tustin, CA
2,408 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 2,408 reviews
October 03, 2026
Treated like a king and queen. We had a terrible experience with managers and salesperson a few years ago but new managers and sales made a world of diffetence. We had an A+ experi We had a terrible experience with managers and salesperson a few years ago but new managers and sales made a world of diffetence. We had an A+ experience. More
by tosimonne
Employees Worked With
Ashley and Akex
October 01, 2026
Outstanding service, I was very impressed in their customer service. I felt I wasn't being sold a car, I felt their staff was helping me purchase the right vehicle for my lifestyle. Everyone was so fr customer service. I felt I wasn't being sold a car, I felt their staff was helping me purchase the right vehicle for my lifestyle. Everyone was so friendly and helpful. You can tell when an employer takes care of their staff when everyone is genuinely smiling and happy. Especially working on a Sunday. More
by tphung2011
Employees Worked With
Alex Mattes, Max the finance manager
October 01, 2026
I recently had the pleasure experiencing buying a car from Tustin Lexus for the first time. From the start, Daniel, the sales person was very helpful and knowledgeable. from Tustin Lexus for the first time. From the start, Daniel, the sales person was very helpful and knowledgeable. More
by Elikim3
Employees Worked With
September 30, 2026
I was 20 minutes earlier than scheduled time, but Rick Massucci was flexible on my schedule and provided an excellent service on my 9/26/26 visiting. Thank you, Rick. Massucci was flexible on my schedule and provided an excellent service on my 9/26/26 visiting. Thank you, Rick. More
by jean_ko
Employees Worked With
Rick Massucci
September 30, 2026
The Tustin dealership is excellent. I worked with the service rep Nolan today and he did a great job. He made sure the car got done very quickly and washed and was so nice and pleasant. I worked with the service rep Nolan today and he did a great job. He made sure the car got done very quickly and washed and was so nice and pleasant. They have upgraded their already good waiting room. What a pleasure More
by Sueske
September 29, 2026
Tustin Lexus was the first Lexus dealership I visited. My sales representative, Daniel, was polite and informative. He found the exact car I was looking for. It was a two week wait, but it was totally wor My sales representative, Daniel, was polite and informative. He found the exact car I was looking for. It was a two week wait, but it was totally worth it. More
by karenseiki
September 27, 2026
Professional dealership with excellent customer service skills. Jorge in service is always a pleasure to work with going above and beyond to ensure customer satisfaction. skills. Jorge in service is always a pleasure to work with going above and beyond to ensure customer satisfaction. More
by Ccollier1991
Employees Worked With
Jorge Buenrostro
September 26, 2026
I have been going to Tustin Lexus for quite sometime now. Their service department has a lot of specials that I found to be good deals. Scheduling an appointment was a breeze. Wyatt my sevice advisor did an Their service department has a lot of specials that I found to be good deals. Scheduling an appointment was a breeze. Wyatt my sevice advisor did an excellent job pointing to me the maintenance services my 2016 RX 350 needs. He is very professional and has updated me through out the service. I am happy going here to have my RX serviced. More
by raymundlumd
Employees Worked With
Wyatt
