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Tustin Lexus
Tustin, CA
2,200 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 2,200 reviews
May 15, 2026
The service dept. was great, professional, efficient and supportive . The service that had to be preformed was very upsetting and expensive but everything was explaine was great, professional, efficient and supportive . The service that had to be preformed was very upsetting and expensive but everything was explained very thourly More
by Scarlet
Employees Worked With
Rick Massucci ——-service dept
May 15, 2026
Gil was great and kept me updated on the status of my car. He knew I was waiting and needed to leave by a certain to get my daughter and when the work ended up taking longer,he called and helped me get a car. He knew I was waiting and needed to leave by a certain to get my daughter and when the work ended up taking longer,he called and helped me get a loaner. More
by Lj
Employees Worked With
Gil
May 14, 2026
Intake both of my cars to Tustin Lexus for service. I find that they do quality work and a reasonable price. I enjoy working with my service advisor, Steve Rivera I find that they do quality work and a reasonable price. I enjoy working with my service advisor, Steve Rivera More
by Bmeadows
Employees Worked With
Steve Rivera
May 13, 2026
Everyone was very friendly and helpful. The person helping us went above and beyond moving cars to help me decide which car I wanted. I really appreciated that they weren't pushy. Would rec The person helping us went above and beyond moving cars to help me decide which car I wanted. I really appreciated that they weren't pushy. Would recommend Tustin Lexus. More
by honeykyla50
Employees Worked With
Tom
May 13, 2026
I would like to compliment Mike Bergman for his kindness during the process of buying my new car. He was very helpful and I appreciated all that he did. during the process of buying my new car. He was very helpful and I appreciated all that he did. More
by PJ
Employees Worked With
Mike Bergman
May 13, 2026
Everyone was very courteous and answered all of my questions. Additionally, I was provided with updates periodically on the delivery of my vehicle. questions. Additionally, I was provided with updates periodically on the delivery of my vehicle. More
by darinf949
May 09, 2026
I had the best experience with your salesman David is the best he made my purchase with Lexus so easy! He is not only a great salesman, but he is a great person. Tatiana finance manager was also great the best he made my purchase with Lexus so easy! He is not only a great salesman, but he is a great person. Tatiana finance manager was also great to work with. She is also not only a good finance person but a great person they both made me feel like I was their friend. It was a great experience dealing with testing Lexus. Highly recommend. More
by anitabarbaria
Employees Worked With
David
