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Tustin Lexus
Tustin, CA
2,230 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 2,230 reviews
June 06, 2026
Tony was great handling the service of my car. He was professional, timely and polite throughout my visit which was not the case several years ago. I know for sure that service improved drasticall He was professional, timely and polite throughout my visit which was not the case several years ago. I know for sure that service improved drastically over the last several years and Tony was no exception. I now recommend the dealership to friends and family. More
by tonysinay9
Employees Worked With
Tony Romer
June 04, 2026
I came into the dealer interested in a specific vehicle and made an appointment with Savannah ahead of time. There ended up being a mistake and after test driving the vehicle, we realized it had sold. Alth and made an appointment with Savannah ahead of time. There ended up being a mistake and after test driving the vehicle, we realized it had sold. Although I was frustrated, the dealer made up for their mistake by helping me find another vehicle that fit my specifications. Savannah was patient and helpful throughout the process. More
by Gabrielarodriguez9711
Employees Worked With
Savannah
June 03, 2026
When I arrived I was greeted by a very professional young man. The service consultant I have had was not there today. I had another consultant, Steve Rivera who came right out and helped me. He was very nic man. The service consultant I have had was not there today. I had another consultant, Steve Rivera who came right out and helped me. He was very nice and professional . I got the service I needed and I am very pleased. More
by grandmacjf2011
Employees Worked With
Steve Rivera
June 03, 2026
Steve was very attentive and knowledgeable. He was able to get the problem fixed even though it was an unusual problem. I'm very happy with him and the dealership. He was able to get the problem fixed even though it was an unusual problem. I'm very happy with him and the dealership. More
by Michael
Employees Worked With
Steve
June 02, 2026
Testing Lexus has excellent service. They are quick thorough, and do whatever they can to help you in a very polite and efficient way. Love their service. They are quick thorough, and do whatever they can to help you in a very polite and efficient way. Love their service. More
by Sharon
June 02, 2026
I had an excellent service experience at Lexus. My service advisor was friendly, patient, and professional throughout the entire process. He took the time to explain everything clearly, answered al My service advisor was friendly, patient, and professional throughout the entire process. He took the time to explain everything clearly, answered all of my questions, and kept me informed about the status of my vehicle. More
by xubx
June 01, 2026
I was surprised by Lexus Tustin's drop-off and pick-up. Antonio, the service adviser, was on time for the appointment, and their communication went above and beyond. Many thanks, Antonio. Antonio, the service adviser, was on time for the appointment, and their communication went above and beyond. Many thanks, Antonio. More
by submariner2
Employees Worked With
