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Tustin Lexus

Tustin, CA

4.9
2,426 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 2,426 reviews

October 23, 2026

Eddie Nawabi was great. The whole dealership staff were very easy to work with. Will definitely recommended to others . More

by Anan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Nawabi
Oct 24, 2026 -

Tustin Lexus responded

Hi Anan, thank you for your kind review; we are happy to pass along your comments to Eddie here at Tustin Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

October 23, 2026

Today. ’s experience was super in that I was well informed about the work needed & being done. I was able to get a discount on the price with some coupons. More

by diannetrichey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 24, 2026 -

Tustin Lexus responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2026

Shout out to Eddie for being patient and getting me the exact car I wanted and working around my schedule! More

by Teena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Nawabi
Oct 23, 2026 -

Tustin Lexus responded

Teena, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2026

Excellent services. Clean facilities. Friendly personnel all throughout the facility. Will continue to come back for my services. More

by mikemartini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil mercado
Oct 23, 2026 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 21, 2026

Jorge and the team at Tustin Lexus are excellent. They have great communication and excellent service. More

by whetstonefamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Buenrostro
Oct 21, 2026 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 20, 2026

So friendly, fast service, treat customers very nice, clean facility, explain clearly and do good jobs. More

by hhuynh112002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge A.Buenrostro
Oct 21, 2026 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

October 18, 2026

Effective process good waiting area friendly representative bathroom is nice sharing videos is nice good coffee More

by Donnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gil
Oct 20, 2026 -

Tustin Lexus responded

Hi Donnie, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 17, 2026

Great service, a timely completion and a very clean RX350r when we picked her up! More

by jjbaldeagle3
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
October 15, 2026

Assistant manager and finance guys with 18 yrs experience were not friendly. I felt they hate working there lol More

by Indumathi2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Did not work this person
Oct 16, 2026 -

Tustin Lexus responded

Thank you for your feedback. We’re sorry your interactions with our management and finance teams did not reflect the friendly, professional service you deserve. Your comments will be shared with our team as we work to provide a more welcoming experience.

October 14, 2026

Very good service that was very quick I just have to wait few hours for the car More

by mkratzert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waytt applebu
Oct 16, 2026 -

Tustin Lexus responded

Thank you for your feedback. We’re glad you received great service and that the work was completed efficiently. We also appreciate your patience with the wait to retrieve your vehicle and hope to provide a smoother experience next time.

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