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Tustin Lexus

Tustin, CA

4.9
2,445 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 2,445 reviews

November 07, 2026

This was a very nice dealer. Waters when you pull up. Excellent service. Would recommend More

by jdiazsoca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio. Service rep
Nov 07, 2026 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please give us a call. We're always happy to help!

November 07, 2026

I purchased my vehicle about 18 months ago and between the sales and service teams I had a great experience. No fuss, nothing pushy, always matter of fact and I like it that way. Service team is always ti More

by Nia
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Derrick, Jack, Russ
Nov 07, 2026 -

Tustin Lexus responded

Hi Nia, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Thanks again for the recommendation, and have an amazing day!

November 06, 2026

They did a good job on my wife's Lexus today. We have three lexus and we will continue being customers. Good service. More

by androjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Buenrostro
Nov 06, 2026 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 05, 2026

Guillermo at the service department is a true professional. Will be asking for him on my next service visit More

by james2721850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
Nov 06, 2026 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Guillermo here at Tustin Lexus! If you have any further questions, please don't hesitate to reach out!

November 02, 2026

Gil Mercado was courteous, friendly and very efficient. He informed us what service was covered in our pre-bought plan and what was recommended The service was performed timely. , More

by anitahannifan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Mercado
Nov 04, 2026 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Please don't hesitate to reach out to us if there's anything more we can do!

November 02, 2026

I will keep coming back to this dealership and this one only as they are the kindest and helpful Lexus dealership in the surrounding area. I will happily continue being a loyal customer to Tustin Lexus ! R More

by jnvred97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Nov 03, 2026 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 01, 2026

Tustin Lexus Service Center is very attentive to the needs of their customers. They send video of their inspections and explain why certain services are needed. They always include a price break down of More

by apeflea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil
Nov 03, 2026 -

Tustin Lexus responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 29, 2026

Fair resolution ,Ivan , manager helpful and prompt response . Service dependable. Easy to make an appointment More

by llogan624
Recommend Dealer
Yes
Employees Worked With
Ivan Cisneros
Oct 29, 2026 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please don't hesitate to reach out!

October 28, 2026

I got a best deal here . Internet sale manager , Jonathan is the best. Buying car here without hassle, no pressure, paperwork was lightning fast. No dealerships out there can More

by vinny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan; Financial Manager
Oct 29, 2026 -

Tustin Lexus responded

Hello Vinny, we're happy to hear you had such a positive experience with Jonathan! Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2026

Rick helped us get a recall done, he was extremely kind, honest and very helpful. Made my day, so happy. I will for sure be back. I love the fact that there was no trying to sell unneeded service, More

by Charry beck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick massucci
Oct 29, 2026 -

Tustin Lexus responded

Hello Charry, we're happy to hear you had such a positive experience with Rick! Feel free to reach out to us if you need anything. Have a wonderful day.

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