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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
2,061 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 2,061 reviews

February 02, 2026

Great service! Thank you so much for service advisor Tony Romero helping my 2024 Lexus RX recall services quickly and great service for my 40000 miles oil change an More

by Lan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Romero service advisor
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February 02, 2026

Jack was able to get my service and recall items taken care of for me in just 1 day More

by debbie corder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
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February 02, 2026

Good sales associate. Helpful and knowledgeable. We had to wait longer than we expected during our transaction. Dealership required us to purchase a second car key which s More

by jeffdruiz
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime
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February 01, 2026

Derek is always so helpful and really cares about his customers and does an incredible job. More

by marylmartinelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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February 01, 2026

Our service advisor, Steve R, is very helpful, knowledgeable, and courteous. It’s easy to schedule maintenance and repair appointments with him. And Tustin Lexus takes pride in their work. More

by Connie S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve R
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February 01, 2026

Go visit Rick M! The product quality is consistently outstanding, exceeding my expectations every time.👌 More

by yasmintochihuitl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
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February 01, 2026

Well trained service writers, very satisfied with how all went by while my car was being repaired. More

by Tommyweiser
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Buenrostro
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January 31, 2026

No pressure at all when purchasing the car… Very, very helpful with the entire transaction. More

by kierlouie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Romero
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Feb 01, 2026 -

Tustin Lexus responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2026

Always treats me very well. Sensitive to my time. Rick M is always professional and courteous. Thanks. More

by don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick M
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Feb 01, 2026 -

Tustin Lexus responded

Hi Don, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

January 30, 2026

Recently went to Tustin Lexus for a routine service very pleased with my overall experience! My service advisor Jim was Great to work with! More

by Shaffour59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Olson
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Jan 31, 2026 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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