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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
2,267 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 2,267 reviews

July 02, 2026

Gil was very friendly and courteous; he provided the information I was looking for regarding next service. Car getting washed is always a nice touch. Thank you. More

by bits+lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil
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July 02, 2026

Tustin Lexus was great to work with. Alexander Mattes was very responsive and made the process very easy. I would purchase again from Alex and Tustin Lexus. More

by lori.procter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Mattes
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Jul 02, 2026 -

Tustin Lexus responded

Hi, we're happy you found our staff Alexander to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

July 02, 2026

This was the best car experience I’ve ever had. You never felt pressured to purchase the vehicle, and the customer service was phenomenal. More

by Thedominguezs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 02, 2026

I’m pleased with the service provided by everyone involved in the service department, Rick is always very helpful and friendly when I bring my car for service. More

by escalerajesus_67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick.
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Jul 02, 2026 -

Tustin Lexus responded

Hi, we're happy you found our staff Rick to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please give us a call. We're always happy to help!

June 30, 2026

The service was great! And my service rep Jim did a great job for me also! More

by james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Jul 01, 2026 -

Tustin Lexus responded

Hi James, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 30, 2026

Always so accommodating and friendly! That’s why I’ve had five Lexus cars from Tustin Lexus! More

by wendee444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil
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Jul 01, 2026 -

Tustin Lexus responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2026

Customer service rep Wyatt at Lexus of Tustin, CA was very professional. Did a great job of keeping me informed about all aspects of my service ! More

by dthdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
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Jul 02, 2026 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2026

Tustin Lexus did an amazing job attending me. Thank you to the entire staff at this dealership! You are super friendly and knowledgeable. I truly appreciate the customer service that you provided More

by Eagle2026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Savannah, Patrick, Costco Rep, and Edward Hwang.
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Jul 01, 2026 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 30, 2026

Gil on the service team is great! He provided excellent and attentive service. He is a credit to Tustin Lexus! More

by Franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gil was stellar. He serviced my two issues with no problems at all. Give the man a raise!
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Jul 01, 2026 -

Tustin Lexus responded

Hi Franco, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 29, 2026

Service Advisor Steven was absolutely the best. He made sure my vehicle was done in a timely manner and got my maintenance done at a great deal. I will be definitely coming back when it's due for s More

by Maria Arceo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Rivera
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Jun 30, 2026 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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