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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
2,165 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 2,165 reviews

April 21, 2026

Very professional and thorough. Alex explained everything in great detail. Outstanding individual. Would recommend Tustin Lexus to all of my friends with a Lexus. Thank you. R. Ful More

by Fuller8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Velasquez
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April 21, 2026

Linda was very attentive and communicative— made the process easy. Great experience at this location thus far. More

by jeanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
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April 20, 2026

Vẻry good kindly quickly respond and resolve problem i will refer to my friend Thanks you More

by Neilsontieu123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
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April 19, 2026

Your mechanic always put extra oil this time they added 1 quart extra engine oil over the limit. Which is bad for car and bad fot dealership as well wasting oil More

by Raminder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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April 19, 2026

Alex is great, easy to work with and very friendly! Would recommend him to anyone! More

by Radchadad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not Ray Wood, Alex the service advisor
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Apr 19, 2026 -

Tustin Lexus responded

Hi, thanks for your praise and kind comments about our team. Until the next time we meet, take care!

April 18, 2026

Very friendly and helpful. Contacted regularly to let me know the status of vehicle I was interested in. More

by Starlinglp
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alysa and savannah
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Apr 20, 2026 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2026

Alex Velasques (service consultant) provided excellent service. We appreciated Alex professionalism and clear communication. Alex made our experience with Tustin Lexus stress free. More

by barthovland
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Velasquez
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Apr 19, 2026 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2026

We’ve been taking our Lexus to Tustin Lexus practically since we bought the car in 2013. They have kept it an immaculate condition for us. Their technicians are the best in Orange County IMO. If you want t More

by YoderJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack (service representative)
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Apr 20, 2026 -

Tustin Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2026

Great Job , excellent and knowledgeable people Highly recommend and will definitely gonna come back. Nice, clean and beautiful location. More

by Pinky_0476
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Ham
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Apr 20, 2026 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

April 15, 2026

My service advisor Rick was very professional and knowledgeable about my model Lexus. I felt very confident that I was in good hands. Everything went smoothly and the invoice was less than estimated. More

by Skipb46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Massucci
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Apr 17, 2026 -

Tustin Lexus responded

Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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