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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,835 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,835 reviews

October 22, 2025

We had an excellent experience at Tustin Lexus. They treated us very well. We got a great deal on our car. The process went fairly quickly. We did not feel pressured to buy extra products etc. More

by Don B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendy Tran, Alex Mattes
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October 21, 2025

Joseph was personable and professional. It’s the outstanding service center members like Joseph that keeps me coming back as a Lexus customer. Only downside was no loaner vehicle. :( More

by andytcleung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 21, 2025

Horrible experience will never recommend it they could not fix my car I went back for the same issue and $25000 later they said they fixed it More

by Avadiluvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
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October 20, 2025

Luis very professional — very knowledgeable, informative, and incredibly nice. He went above and beyond our expectations, making our car-buying experience outstanding. We went looking for a Toyota hybrid but More

by Tom.T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Martinez
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Oct 22, 2025 -

Tustin Lexus responded

Tom, thank you for your kind review; we are happy to pass along your comments to Luis here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

October 19, 2025

Excellent customer service , Steve Rivera awesome person, described everything so detailed , always nice to the customer More

by romangonzalez211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve rivera
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Oct 20, 2025 -

Tustin Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 19, 2025

Denny Tran is the best! Ask for him if you’re interested in a Lexus! More

by Glandalf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denny Tran
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Oct 20, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

October 18, 2025

The service for an oil change was very good and thorough but extremely lengthy. It took 2.5 hours for the oil change. More

by saschase55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
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October 17, 2025

Great service, excellent car maintenance that I trust. Dealership always works gard to get a loaner during service More

by kent.hamil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio
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Oct 20, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 17, 2025

Had a service coupon and except for taking a little longer then anticipated everything went well. More

by MrMr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Oct 20, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

October 17, 2025

Excellent service and very helpful to answer my questions about replace water pump and three rubber pipes More

by albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2025 -

Tustin Lexus responded

Albert, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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