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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
2,288 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 2,288 reviews

July 17, 2026

Great waiting area with great amenities. All the staff were welcoming and cheerful. Found my new service team at Tustin Lexus. More

by Ernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
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Jul 17, 2026 -

Tustin Lexus responded

Hi Ernie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

July 16, 2026

First service for my 2026 Lexus. My experience with the Service Advisor is very good. He’s friendly and my service was on schedule as promised More

by Bonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Riviera
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Jul 17, 2026 -

Tustin Lexus responded

Hi Bonny, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

July 15, 2026

The service person was very professional , good explanation of work done and what needs to be addressed. More

by Nora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Velasquez
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Jul 17, 2026 -

Tustin Lexus responded

Hello Nora, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

July 15, 2026

Rick was very professional and I felt like he really wanted to make sure my concerns are answered, and he delivered! More

by cson0409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick at maintenance department
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Jul 15, 2026 -

Tustin Lexus responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 15, 2026

I felt like they cared about results and Rick was exceptional. The issue was resolved and I'm liking the service that was provided More

by cson0409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Jul 15, 2026 -

Tustin Lexus responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 14, 2026

Excellent customer service and experience. My service advisor, James Olsen, was great. He is always so kind and professional and makes the experience so easy whenever I bring my car in for ser More

by Stephanie Steinhauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Olsen
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Jul 14, 2026 -

Tustin Lexus responded

Hello Stephanie, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 13, 2026

Eddie was great to work with! He made the entire process of buying my new NX smooth, easy, and stress-free. He was helpful, professional, and kept us updated throughout the proces More

by VTV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Nawabi
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Jul 15, 2026 -

Tustin Lexus responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 13, 2026

Steve helped me on getting my Lexus serviced. He is the best. Im glad I got him. More

by Karina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Jul 15, 2026 -

Tustin Lexus responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 13, 2026

We checked around other dealerships and found Lexus of Tustin to be the best. Also, that everybody that worked there was very helpful and friendly. More

by JIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paymon Maranda, hi Jaime Gonzalez, Patrick Garland, and others I don’t remember their name
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Jul 15, 2026 -

Tustin Lexus responded

Hello Jim, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

July 13, 2026

Rick Massucci is the reason we drive from Buena Park to use your services. Amazing!!! More

by Colleenrasile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci-the Best!!!!
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Jul 15, 2026 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

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