Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,873 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Contact Dealership
View Awards

45 Auto Center Dr

Tustin, CA

92782

Directions

By Type

Showing 1,873 reviews

November 04, 2025

All the staff members went above and beyond and made my experience soo much less stressful than car buying normally is. More

by Ruzbeck1209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 04, 2025

Clean, well organized and everyone was friendly, polite and gave quick service. Felt my car was in good hands. More

by Tfc01015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Report | Print
November 01, 2025

The card was repaired with engine failure in 30/45 days . The service department was helpful and I got a loaner vehicle during the repair was done in my vehicle More

by Info
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2025 -

Tustin Lexus responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

November 01, 2025

I always have my Lexus RX450h serviced at the dealership where I purchased the vehicle, Tustin Lexus. The service is always thorough and is performed well within the time period quoted me. I typically see More

by jalawrjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Report | Print
Nov 03, 2025 -

Tustin Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 31, 2025

My 5000 vehicle check was quick and easy. Tony was great answered my questions and messaged me when my car was finished. Told me it could take an hour to an hour and a half, but it was done i More

by dwinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Oct 31, 2025 -

Tustin Lexus responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tustin Lexus. If you have any further questions, please don't hesitate to reach out!

October 31, 2025

Best dealership ever! Every time I come to Tustin Lexus, it is nothing short of a great experience. My service advisor, James Olson, is the best of the best. Tustin Lexus More

by Stephanie Steinhauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Olson
Report | Print
Oct 31, 2025 -

Tustin Lexus responded

Hi Stephanie, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

October 31, 2025

They are super professional and kind. They have great customer service and price. Best dealer ever More

by ywftc120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : johnathan
Report | Print
Oct 31, 2025 -

Tustin Lexus responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tustin Lexus. If you have any further questions, please don't hesitate to reach out!

October 31, 2025

Excellent customer service! Parts were ordered for my car and installed within a day. Everyone at this dealership is friendly and knowledgeable. More

by Krtholen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Nov 02, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2025

The service was done on time and my service manager, Wyatt, was excellent. Hassle free experience More

by hilary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Report | Print
Nov 02, 2025 -

Tustin Lexus responded

Hi Hilary, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2025

Great environment, Antonio got me in a timely matter and was very informative about my vehicle and its needs. More

by M.anguiano.auto55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2025 -

Tustin Lexus responded

Hello, we're happy you found Antonio to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

1
2
...
188