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Tustin Lexus

Tustin, CA

4.8
2,155 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 2,155 reviews

April 11, 2026

Tustin Lexus the best customer service I am talk sales his name Tom excellent services his good sales Nam. More

by Justin C Bui
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom
April 11, 2026

Everyone was very patient and made sure I could test drive each car I liked. Very pleasant. More

by Dona.Ungaro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikki
April 10, 2026

They made everything easier for me all the paper all the documents thank you for Dustin Lexus More

by AHMED ALFAQHERI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HANS HAM
April 09, 2026

Great job from start to finish. My direct contact made me feel like an important customer. More

by S
Recommend Dealer
Yes
Employees Worked With
Gil
Apr 10, 2026 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 07, 2026

Alex is very helpful and has a very good customer service and explains everything to me. More

by adabirnia13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alex here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

April 07, 2026

They provide excellent customer service. Easy to walk in and be attended to from all staff. More

by Pepe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil
Apr 11, 2026 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 07, 2026

Excellent customer service, the team of men were very polite and gave me their full attention. More

by Pepe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil, Mathew
Apr 11, 2026 -

Tustin Lexus responded

Hello Pepe, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 07, 2026

This dealership was very organized, clean and excellent customer service. My vehicle was ready in about an hour and they also sent me a video of all of the updates that they did for my car. More

by cristina.balmorez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 06, 2026

Great service, friendly staff, on time. Always a great experience at Tustin Lexus. Look forward to my next visit More

by Jvstellino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Apr 07, 2026 -

Tustin Lexus responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2026

Mikki was incredible to work with! He was informative and went above and beyond for us to make a deal happen on my dream car! More

by Pamsabetdpm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikki
Apr 07, 2026 -

Tustin Lexus responded

Hi, we're happy you found Mikki to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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