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Tustin Lexus
Tustin, CA
1,791 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,791 reviews
October 03, 2025
This is my second Lexus and each experience has been amazing! The Tustin Lexus team was incredible! Colin, Eddie and Patrick made the experience so enjoyable! They were patient and informative. Thank amazing! The Tustin Lexus team was incredible! Colin, Eddie and Patrick made the experience so enjoyable! They were patient and informative. Thank you Natasha for setting me up with the best team! I will forever be a Lexus owner! More
by Michelle.Marinshaw
Employees Worked With
Colin, Eddie, Natasha and Patrick
October 03, 2025
Rick greeted me with a smile and some friendly greetings. And he asked me if I was having any problems with my automobile and I said no and he said he will take care of it from here. And he asked me if I was having any problems with my automobile and I said no and he said he will take care of it from here. More
by Machino1918
October 02, 2025
My salesperson Victor Sierra is a true professional and was able to answer all my questions. He followed up with a thank you call and I sent him 2 referrals who also bought cars. I will definitely be sendi was able to answer all my questions. He followed up with a thank you call and I sent him 2 referrals who also bought cars. I will definitely be sending all my friends and family to Victor. Thank you Tustin Lexus! More
by VMANUEL23050
Employees Worked With
Gilbert
October 02, 2025
Service here is really fast, easy, and efficient. Derek and Steve are both amazing and always go above and beyond. They’re very informative and take the time to help out as best they can every time. Derek and Steve are both amazing and always go above and beyond. They’re very informative and take the time to help out as best they can every time. More
by jennyamante
Employees Worked With
Derek Kincebach, Steve Rivera
October 01, 2025
Easy to make an appointment, easy drop off, trusted service, and no upselling. Then come the bonuses - they had specials for the services needed, scheduled uber to drive me nearby to eat/shop while I w service, and no upselling. Then come the bonuses - they had specials for the services needed, scheduled uber to drive me nearby to eat/shop while I waited, helped with technical issues after having the battery replaced, and even washed the car. 100% recommended. Love this place. More
by jacquiefields
Employees Worked With
Rick - Service Dept., Scheduling
September 30, 2025
My first service experience at Tustin Lexus was a very good experience. Wyatt’s customer service was a five star experience. Thank you Wyatt. good experience. Wyatt’s customer service was a five star experience. Thank you Wyatt. More
by Zita Gottlieb
Employees Worked With
Wyatt A.
