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Tustin Lexus

Tustin, CA

Overview
Reviews
4.9
963 Reviews
Call Dealership (714) 544-4800
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45 Auto Center Dr

Tustin, CA

92782

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Showing 963 reviews

May 01, 2024

I had the best, fastest service ever! !! Great job Kaylee, such a nice person!!! To Tamer for being awesome!!! And F & .I for fast service!!! More

by Elizabeth.vega1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaylee & Tamer
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Helpful
May 01, 2024

The staff are all very courteous, friendly and helpful. It was probably one of the best experiences I’ve had at a car dealership. More

by Dan
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paymon, Alan
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Helpful
April 30, 2024

Jonathon made buying a car so easy! ! There was no pressure at all and he even put a beautiful red bow on it👍❤️ More

by brendasuew07
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathon
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May 02, 2024 -

Tustin Lexus responded

Congratulations on your new vehicle! We are thrilled that Jonathon provided you with an easy sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Helpful
April 30, 2024

We had an excellent experience and appreciated the professionalism of Rex, and the entire team at Tustin Lexus. We highly recommend giving Rex a call when you are shopping for your next car. More

by Mstein20
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rex Urasaki
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Helpful
April 30, 2024

The price discussion is short and quick. The customer service is good. I do not need to spend to much time on paperwork’s. More

by NRE buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamer
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Helpful
April 29, 2024

Very fast and efficient service. Evan has been very helpful making my first experience in Tustin Lexus a pleasant one. More

by LynZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
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May 02, 2024 -

Tustin Lexus responded

It's great to hear that you had a fast and efficient service experience at Tustin Lexus. Evan is an accommodating professional. Thank you for choosing us!

Helpful
April 27, 2024

Eddie helped on every every question and worked hard to provide me the best deal! Will bring my family and friends! More

by So
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Nawabi
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Apr 30, 2024 -

Tustin Lexus responded

Congratulations on your new vehicle! We're thrilled that Eddie provided you with a helpful sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
April 26, 2024

Good service and service rep is a good listener to my car needs. Waiting area is comfortable with free beverage. Reasonable time for my car to be finished and washed More

by jimwallace32
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Apr 30, 2024 -

Tustin Lexus responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 26, 2024

Excellent Dealership! On April 24, 2024 I called Lexus Tustin to schedule appointment for 10k service maintenance same day. Service advisor Evan Nguyen take care of me his More

by Marusarmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
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Apr 30, 2024 -

Tustin Lexus responded

That's fantastic to hear! It sounds like you had a great experience with Evan at Tustin Lexus. It's wonderful when service advisors are not only friendly but also knowledgeable, making the whole process smooth and enjoyable. Your recommendation to your family speaks volumes about the quality of service you received.

Helpful
April 25, 2024

Great customer service. Took my car in and the service staff informed me of the prior work done to my car and recommended service on next visit. More

by Sgt_0331
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Report | Print
Apr 28, 2024 -

Tustin Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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