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Tustin Lexus
Tustin, CA
1,549 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,549 reviews
February 26, 2022
My car was recently serviced. The service representative was efficient and communicated clearly regarding the status of my car. The work was completed as promised. The new remo The service representative was efficient and communicated clearly regarding the status of my car. The work was completed as promised. The new remodel seems to have added many pluses to the service department’s efficiency. More
by PMac
Employees Worked With
Rick Massucci
February 18, 2022
Courteous and professional personalized service. I was going to have to cancel the day I had my warranty service scheduled due to a funeral. They gladly offered me a courtesy vehicle and were so com I was going to have to cancel the day I had my warranty service scheduled due to a funeral. They gladly offered me a courtesy vehicle and were so compassionate and the car and timing ended up being perfect. I thank them, especially Brando for his compassion and making a tough day a little easier. More
by Andi
Employees Worked With
Brando
February 15, 2022
It's great to have a stock of high-demand model that I didn't have to wait too long to get it. Thanks to Rex Urasaki's excellent help and support. didn't have to wait too long to get it. Thanks to Rex Urasaki's excellent help and support. More
by mhung
Employees Worked With
Rex Urasaki
February 14, 2022
Dealership remodel was worth the wait. The nice surrounding and atmosphere makes you appreciate the great customer service they always have. Thank you Iman and the team behind you, more The nice surrounding and atmosphere makes you appreciate the great customer service they always have. Thank you Iman and the team behind you, more power to you all. More
by M&M
Employees Worked With
Eddie Lopez, Dave Strader, Iman Azimi, Jeremy Harris
February 09, 2022
I was so happy it was the first day that the waiting area was open and I could wait inside while my car was being serviced and that it only took 1 hour and 15 minutes=-) was open and I could wait inside while my car was being serviced and that it only took 1 hour and 15 minutes=-) More
by A1959JAG
Employees Worked With
Derek Kincebach
February 06, 2022
I received a service department appointment quickly and at the time I wanted. Paul Kim was my service representative on my first Lexus RX 330 for several years. So pleased he still works at Tustin Lexus in at the time I wanted. Paul Kim was my service representative on my first Lexus RX 330 for several years. So pleased he still works at Tustin Lexus in the service department. The fellow that answered the phone was also very nice. More
by nancyanne3
Employees Worked With
Paul Kim
