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Tustin Lexus

Tustin, CA

4.8
1,550 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,551 reviews

March 06, 2022

Always great service and friendly staff. Clean environment, and my car always looks terrific when I get it back. More

by Alexbirdwest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kim, Joshua Pratt
Mar 07, 2022 -

Tustin Lexus responded

We are ecstatic to see that you always receive the service that you're looking for! Thank you for choosing us and we look forward to serving you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 28, 2022

Derek always takes great care of me! This week I took my RX 350 in for its 65,000 mile checkup! Everything was checked out and I needed brakes and a belt change! Derek arranged a car for More

by Third grade teacher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Feb 28, 2022 -

Tustin Lexus responded

We couldn't be happier to see that Derek went above and beyond to accommodate you. We hope your RX 350 is treating you well and we can't wait to see you at your next service visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 27, 2022

Excellent and fast service! Resolve the issue accurately. Dont have to wait so long. Friendly service. More

by tom_tran2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Feb 28, 2022 -

Tustin Lexus responded

Tom, We are happy you received prompt and quality service and this issue has been resolved. Thanks for taking the time to share this and we'll see you again soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 26, 2022

Always the best service and crew and absolutely loved the remodeled showroom and drive up drop off area. More

by Twoheadley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
Feb 28, 2022 -

Tustin Lexus responded

Thanks for stopping by! We're glad you love our new and improved facility and we look forward to continuing to help take care of all your Lexus needs for years to come. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 26, 2022

My car was recently serviced. The service representative was efficient and communicated clearly regarding the status of my car. The work was completed as promised. The new remo More

by PMac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Feb 28, 2022 -

Tustin Lexus responded

We are very happy you enjoyed both our service and our newly remodeled facility. Thanks for being a valued customer and we'll see you here at your next visit. Hope all is well. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 25, 2022

Courteous prompt. Didnot have to wait. The waiting area was very clean. I was told of the process in details. More

by Aphessetche I'm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir, Derek Kincebach
Feb 25, 2022 -

Tustin Lexus responded

We're very happy you enjoyed both our service and our facility. Thank you for stopping by and we look forward to working together again soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 18, 2022

Courteous and professional personalized service. I was going to have to cancel the day I had my warranty service scheduled due to a funeral. They gladly offered me a courtesy vehicle and were so com More

by Andi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando
Feb 21, 2022 -

Tustin Lexus responded

Andi, we are so happy to see that you felt comfortable during your service experience here with Brando! You know you're always welcome to come back to see us anytime you want! Thanks so much again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 17, 2022

Great customer service from Nick Nehrir! Had a very pleasant experience at Tustin lexus dealership More

by bret_banderas2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir
Feb 18, 2022 -

Tustin Lexus responded

We will be sure to let Nick know about your awesome review! We appreciate you taking the time to let us know about your experience and we can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 15, 2022

It's great to have a stock of high-demand model that I didn't have to wait too long to get it. Thanks to Rex Urasaki's excellent help and support. More

by mhung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Urasaki
Feb 16, 2022 -

Tustin Lexus responded

It truly makes us happy to see that Rex made sure you left in your perfect vehicle! Please feel free to reach out to us with any questions or future needs as we are always here to help. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 14, 2022

Dealership remodel was worth the wait. The nice surrounding and atmosphere makes you appreciate the great customer service they always have. Thank you Iman and the team behind you, more More

by M&M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Lopez, Dave Strader, Iman Azimi, Jeremy Harris
Feb 15, 2022 -

Tustin Lexus responded

It's wonderful to see that you were impressed with our facility and service! Thank you so much for stopping by and we hope to hear from you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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