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Tustin Lexus

Tustin, CA

4.8
1,539 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,539 reviews

January 23, 2022

I am so happy with Tustin Lexus that I have purchased many of their new cars over the years. The personnel is outstanding! Everyone goes above and beyond to ensure my complete satisfaction. I would never More

by karen67smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir is outstanding in every possible way. He has represented your service department perfectly!
Jan 24, 2022 -

Tustin Lexus responded

It gives us so much pride to read that you always have such a wonderful car-buying experience! We truly appreciate your loyalty and look forward to serving you for many more years! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 16, 2022

Rick is always so helpful and courteous! Rick makes us Rick is always so helpful and courteous! Rick makes us feel special and we highly recommended their service! More

by Tustin Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Jan 18, 2022 -

Tustin Lexus responded

Rick is an outstanding asset to us here and always makes sure our customers go home happy. Thank you for taking the time to let us know how we're doing and we can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 14, 2022

Great service! Alex Kim was very accommodating and got me the great deal on my new NX. Highly recommend this dealership. More

by SergeyG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kim
Jan 17, 2022 -

Tustin Lexus responded

We want nothing but the best for our customers and we're so happy you had such a great experience with Alex! Congrats on your new car and we can't wait to see you at your first service visit! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 13, 2022

I have had my eye on the new 2022 Lexus NX hybrid since Lexus announced it early last year. I went in to Tustin Lexus on 12/31 to look at one of the new models on the lot. Keith Imoto walked up to discuss More

by Bad_venture
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Imoto
Jan 13, 2022 -

Tustin Lexus responded

Keith is awesome and we're so happy to see that he worked hard to get you into the Lexus you deserve. We are committed to customer satisfaction and appreciate your opinion. We hope to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 10, 2022

Very Poor customer service. Don’t want to provide any information on email. Only ask to come to showroom. More

by Kay
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Daniel liu
Jan 11, 2022 -

Tustin Lexus responded

Hi Kay, We're disappointed you were not provided with the information you requested. Please contact me at your convenience and I'd be glad to e-mail it to you. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 06, 2022

This is my first ever Lexus to own And I would most definitely recommend not only the service department but the dealership to our family and friends. It’s the best place to be and I think you so much! More

by garvinvh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Jan 06, 2022 -

Tustin Lexus responded

We thrive on positive feedback from all our guests and are so happy to hear you always have a great experience. We really appreciate your feedback and hope to see you back again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 06, 2022

Even though this dealership is currently under construction - I still received A+ treatment from Rick and his team!! More

by Explorie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Jan 07, 2022 -

Tustin Lexus responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that from Rick! We look forward to working with you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 04, 2022

Everyone I worked with was honest, never pushed me and seemed to genuinely care. I gave them what I wanted and they got me in a vehicle quickly and without all the games I’ve experienced at other dealersh More

by Makeoneup
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Jan 06, 2022 -

Tustin Lexus responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience! We look forward to working with you for many more years to come! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 03, 2022

Easy loan car. Professional agent. Prompt diagnosis. Not pushing us to fix all issues presented More

by MNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Jan 04, 2022 -

Tustin Lexus responded

It truly makes us happy to know that our team made sure you were able to get back on the road! Please stop by or contact us if there is anything else we can help you with! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 03, 2022

Service was efficient and professional. I got an appointment for next day service easily, service was prompt and recommendations were very helpful. More

by mgarywong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kim
Jan 03, 2022 -

Tustin Lexus responded

We are glad that our service team got you in and out in no time! Thank you for choosing us and we look forward to serving you again soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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