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Tustin Lexus
Tustin, CA
1,474 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,474 reviews
August 12, 2021
First time I bought my second Lexus in this location. I was very pleased with Richard Kim's dedication to his customer, he gave 100% of his attention and helped you in any way possible. The receptionists was very pleased with Richard Kim's dedication to his customer, he gave 100% of his attention and helped you in any way possible. The receptionists are polite and helpful. The service manager gives you respect and values customers. However, Paymon Marandi-finance department is a nightmare. You call him and leave a message, no courtesy call back. I emailed him, same, no courtesy call back. Because of that, I will not do business here again. More
by Lexus2
Employees Worked With
Paymon Marandi
August 04, 2021
Tustin Lexus is great! i bring my vehicle there each time it needs service! They are very helpful, knowledgeable and i recommend Tustin Lexus to all my friends and family!!! it needs service! They are very helpful, knowledgeable and i recommend Tustin Lexus to all my friends and family!!! More
by muhg
Employees Worked With
Brando Alegre
July 31, 2021
Excellent service great price and product. Tustin Lexus surpasses all other dealerships in the area. Special thanks to Bill and a Bobby for the excellent deal surpasses all other dealerships in the area. Special thanks to Bill and a Bobby for the excellent deal More
by gglover34
Employees Worked With
Eddie Lopez, Dave Strader, Alex Kim, Iman Azimi, Rick Massucci, Derek Kincebach, Jeremy Harris
July 19, 2021
The time we spent to purchase a car went smooth and pleasurable. Were not hassled and were not pushed for extra addons during finance. I would definitely recommend if you're in the market. pleasurable. Were not hassled and were not pushed for extra addons during finance. I would definitely recommend if you're in the market. More
by Nat Lajoie
Employees Worked With
Alex Kim, Joshua Pratt
July 17, 2021
We have both our cars repaired at Tustin Lexus. We trust the lives of our children to the talents of their mechanic, so they have to the best! They have been our dealership for 30 plus years. The whole team the lives of our children to the talents of their mechanic, so they have to the best! They have been our dealership for 30 plus years. The whole team there is great! More
by kswood007
Employees Worked With
Assune was the name of my mechanic. , Rick Massucci
