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Tustin Lexus
Tustin, CA
1,469 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,469 reviews
June 04, 2021
Prompt service despite the construction. Took vehicle in for 50k service and all issues were resolved to my satisfaction. Thank you to the entire Tustin Lexus crew. for 50k service and all issues were resolved to my satisfaction. Thank you to the entire Tustin Lexus crew. More
by wurtz2
Employees Worked With
Iman Azimi
May 20, 2021
The experience was really amazing. Alex and Paymon did a great job at explaining the whole process and providing me what I want. Tim also did a great job great job at explaining the whole process and providing me what I want. Tim also did a great job More
by Pdwchang
Employees Worked With
Tim, Alex Kim, Joshua Pratt
May 20, 2021
100% smooth experience. Everyone we interacted with knew we were under a time crunch and delivered a seamless experience and quite frankly they gave us the best car purchase experience that we’ve ever had. we were under a time crunch and delivered a seamless experience and quite frankly they gave us the best car purchase experience that we’ve ever had. More
by o.breen001
Employees Worked With
Jonathan
May 20, 2021
Tustin Lexus and their whole staff is always professional, friendly, honest, dependable and offers the best quality service for my two Lexus vehicles. Thank you! professional, friendly, honest, dependable and offers the best quality service for my two Lexus vehicles. Thank you! More
by Darla
Employees Worked With
Derek Kincebach
May 17, 2021
Nick is always willing to go above and beyond when it comes to helping me out with the service for my car. Very knowledgeable and helpful! comes to helping me out with the service for my car. Very knowledgeable and helpful! More
by Kborton50@yahoo.com
Employees Worked With
Nick Nehrir
May 16, 2021
Great service, professional and courteous. I highly recommend Tustin Lexus. Very knowledgeable about the car we were interested in. There was a minimal issue with the finance (we were already approve recommend Tustin Lexus. Very knowledgeable about the car we were interested in. There was a minimal issue with the finance (we were already approved through our bank with a great rate) department, but this seems typical from past car buying experiences. Dealers want you to finance through them. Overall a good experience. More
by mrszuniga
Employees Worked With
Alex Kim, Rick Massucci
May 15, 2021
Derek Kincebach always listens and follows through with the service I request. Your mechanics know their business. My vehicle is older but the dealership's workers have kept up with knowing how to care f the service I request. Your mechanics know their business. My vehicle is older but the dealership's workers have kept up with knowing how to care for it. More
by clopton826
Employees Worked With
Derek Kincebach
May 14, 2021
Great staff, amazing 🤩 cars and wonderful full service location. The staff is very knowledgeable in these vehicles which is what made this experience one of the best. I’ve left other dealers because they location. The staff is very knowledgeable in these vehicles which is what made this experience one of the best. I’ve left other dealers because they didn’t know car features or functions compared to other models and years. More
by yevi
Employees Worked With
Mohammed aka Ryan & Nick in Service!
May 13, 2021
Rick is the best service person I have ever experienced. He is always supportive and listens to what I would like. He is the reason that I am loyal to this dealership. He is always supportive and listens to what I would like. He is the reason that I am loyal to this dealership. More
by Kung_cl
Employees Worked With
Iman Azimi, Rick Massucci
