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Tustin Lexus
Tustin, CA
1,530 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,530 reviews
September 28, 2021
Quick and easy check in process. Communication was excellent. There was a question with billing but was resolved immediately. Excellent service department excellent. There was a question with billing but was resolved immediately. Excellent service department More
by rajmudhar27
Employees Worked With
Brando Alegre
September 26, 2021
Iman Azhimi always treats me great and updates me regarding the status of my 92 SC400. Julius is the most experienced tech and always works on my car per my request, and also does a great job and up regarding the status of my 92 SC400. Julius is the most experienced tech and always works on my car per my request, and also does a great job and updates me on any potential problems. I’ve been coming to Tustin Lexus for 30 years, and I bought the car there! More
by erwinL
Employees Worked With
Julius, Iman Azimi
September 24, 2021
Got ad from Edmunds online august 31st.Vehicle was put on site that day.Went up and drove vehicle LS 460 F-Sport. Went to sign papers and magically car was increased 8000.00 dollars.Luck had the original on site that day.Went up and drove vehicle LS 460 F-Sport. Went to sign papers and magically car was increased 8000.00 dollars.Luck had the original ad on phone.They told me Edmunds put wrong price on ad.Called Edmunds they said NO WAY they don't put info in the dealer does.They lowered price 5000.00 I bought vehicle but was unethical in my opinion.Even sent letter to Manager Mr.D'Amato and no response.... More
by docnoll
Employees Worked With
Trevor Castle
September 24, 2021
I always get great service when bringing my car in for servicing. Paul Kim is great about explaining why an unexpected issues needs to be addressed and keeps me informed on my car's progress through the s servicing. Paul Kim is great about explaining why an unexpected issues needs to be addressed and keeps me informed on my car's progress through the service department. More
by pearcebj1
Employees Worked With
Paul Kim
September 19, 2021
Keith Imoto was an outstanding sales consultant. He was helpful in many ways and always kept us in the loop with everything. This is our second lease with Tustin Lexus and we can’t say enough amazing thing helpful in many ways and always kept us in the loop with everything. This is our second lease with Tustin Lexus and we can’t say enough amazing things about them. Just outstanding service and awesome customer service. Thank you !!! More
by MG
Employees Worked With
Keith imoto
