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Tustin Lexus

Tustin, CA

4.8
1,523 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,523 reviews

September 03, 2021

Been coming back to Tustin Lexus for years. Derek is always willing to help and answers all my questions. Always happy with the service provided. More

by CMATA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Sep 07, 2021 -

Tustin Lexus responded

We couldn't be happier to see that Derek goes above and beyond to provide you with a quality experience. We appreciate your business and we can't wait to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 28, 2021

They have the Fastest financing process and the manager was very efficient. Andi is a great sales person. I bought 5 cars from other lexus dealers so far. I don’t think I will go back there. More

by Ecc.jbp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi
Aug 30, 2021 -

Tustin Lexus responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience! Thank you for choosing us and we hope to see you soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 25, 2021

Big shoutout to Keith at Tustin Lexus for your sales service in purchasing my brand new car easy and accommodating us with each request and questions my husband and I had! Thank you! More

by Cchhorvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Imoto, Dave Strader
Aug 26, 2021 -

Tustin Lexus responded

We're glad to have Keith on our team and are happy to hear that he provided you with the experience you deserve. We hope you're enjoying your new car and thank you for choosing us! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 24, 2021

You wrote a review for Tustin Lexus One minute ago5.0 You wrote a review for Tustin Lexus One minute ago 5.0 star rating8/23/2021 I want to give a shout out to Keith Imoto for making my first leasing More

by drwu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Strader
Aug 24, 2021 -

Tustin Lexus responded

We're more than happy to hear that your experience was nothing short of stellar with Keith. We appreciate your business and we can't wait to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 21, 2021

Rick helped with my maintenance and was very kind and delivered a fast service. Also was able to provide a loaner car which I really needed that day. More

by Yoonjinam90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Aug 23, 2021 -

Tustin Lexus responded

We are ecstatic to hear that you had an enjoyable experience here with Rick. Thank you so much, and we look forward to doing business with you again in the future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 21, 2021

Johnathan was very helpful and informative. I got a great price on my RX 350 and I’m happy with my purchase. More

by Deborah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Y.
Aug 23, 2021 -

Tustin Lexus responded

Hi Deborah, we can't wait to let Johnathan about your 5-star review! We hope you're loving your new RX and please let us know if we can help you with anything else down the road! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 19, 2021

Service Department outstanding and Rick Massucci is fantastic. He always is so attentive on all issues. I always ask for Rick when servicing my LS. More

by Lexus 430
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Aug 20, 2021 -

Tustin Lexus responded

Rick is an outstanding asset to us here and always makes sure our customers go home happy. We can't wait to see you back here again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 19, 2021

I recently moved to the area and Tustin Lexus is the closest to me and I am really happy about that! It really has been a great experience overall. They definitely make sure to take care of you. I love More

by happylexusclient
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Aug 20, 2021 -

Tustin Lexus responded

We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. Please never hesitate to let us know if you need anything. We appreciate you so much! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 16, 2021

When bringng my car in for service the estimated repair times are always on target. The service managers, Rick and Iman are efficient and knowledgeable. I'm currently waiting for resolution on my wavy win More

by Ronnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi, Rick Massucci
Aug 17, 2021 -

Tustin Lexus responded

Hi Ronnie, it truly makes us happy to hear that you always receive the service that you're looking for! Please do not hesitate to let us know if there is anything else we can help you with! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 12, 2021

First time I bought my second Lexus in this location. I was very pleased with Richard Kim's dedication to his customer, he gave 100% of his attention and helped you in any way possible. The receptionists More

by Lexus2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paymon Marandi
Aug 12, 2021 -

Tustin Lexus responded

Providing quality service and communication is vital and it's discouraging that's not what you've received from a member of our finance team. Thank you for bringing this to our attention and when you have a moment, please contact me, as I'd like to help answer any financing questions that you have. I look forward to hearing from you. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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