Tustin Lexus

You wrote a review for Tustin Lexus One minute ago5.0 You wrote a review for Tustin Lexus One minute ago 5.0 star rating8/23/2021 I want to give a shout out to Keith Imoto for making my first leasing You wrote a review for Tustin Lexus One minute ago 5.0 star rating8/23/2021 I want to give a shout out to Keith Imoto for making my first leasing experience with Tustin Lexus a smooth one. I received excellent customer service from Keith. He was very patient with our questions and not pushy at all. Keith worked hard to lease a car within our budget, and I would highly recommend him to anyone looking to buy or lease a car. Thanks again Keith for making it such a pleasurable experience! He deserves a promotion =). Jerry and Olivia More

Rick helped with my maintenance and was very kind and delivered a fast service. Also was able to provide a loaner car which I really needed that day. delivered a fast service. Also was able to provide a loaner car which I really needed that day. More

Johnathan was very helpful and informative. I got a great price on my RX 350 and I’m happy with my purchase. price on my RX 350 and I’m happy with my purchase. More

Service Department outstanding and Rick Massucci is fantastic. He always is so attentive on all issues. I always ask for Rick when servicing my LS. fantastic. He always is so attentive on all issues. I always ask for Rick when servicing my LS. More

I recently moved to the area and Tustin Lexus is the closest to me and I am really happy about that! It really has been a great experience overall. They definitely make sure to take care of you. I love closest to me and I am really happy about that! It really has been a great experience overall. They definitely make sure to take care of you. I love the way they always find a way to accommodate you even with their current struggles of not having enough loaner cars and going through construction right now. chose the shuttle option and it was great, even better than waiting for a Lyft. Good luck with the rest of the year and construction! More

When bringng my car in for service the estimated repair times are always on target. The service managers, Rick and Iman are efficient and knowledgeable. I'm currently waiting for resolution on my wavy win times are always on target. The service managers, Rick and Iman are efficient and knowledgeable. I'm currently waiting for resolution on my wavy windshield glass. More

First time I bought my second Lexus in this location. I was very pleased with Richard Kim's dedication to his customer, he gave 100% of his attention and helped you in any way possible. The receptionists was very pleased with Richard Kim's dedication to his customer, he gave 100% of his attention and helped you in any way possible. The receptionists are polite and helpful. The service manager gives you respect and values customers. However, Paymon Marandi-finance department is a nightmare. You call him and leave a message, no courtesy call back. I emailed him, same, no courtesy call back. Because of that, I will not do business here again. More

Great customer service (especially Iman)!! Always meet expectations and I like to come here for service and will always do. expectations and I like to come here for service and will always do. More

Great customer service given by Paul Kim. He is very personable and knows how to treat customers with first class service. personable and knows how to treat customers with first class service. More

Always feeling happy and comfortable to visit thanks for take care of my car take care of my car More