Tustin Lexus

Dealership is organized, clean, and inviting. Service staff are excellent and forthright in their comments to customer; service visits are prompt and are well done. staff are excellent and forthright in their comments to customer; service visits are prompt and are well done. More

Salesperson, Tim did a very good job...from our first meet he was knowledgeable, professional, and courteous. He introduced us right away to Bobby, his sales manager, as we had had a bad experience tryin meet he was knowledgeable, professional, and courteous. He introduced us right away to Bobby, his sales manager, as we had had a bad experience trying to buy our previous 350RX from Newport Lexus. Bobby assured us that our buying experience from Tustin Lexus would be excellent. We did not want to have to drive to Cerritos to buy from the Costco dealer there! More

Just bought a new car and had excellent service from Rex and finance dept. I certainly was never pressured to buy! Rex was very friendly and very professional. Don’t lose him!! He is definitely a keeper!! I and finance dept. I certainly was never pressured to buy! Rex was very friendly and very professional. Don’t lose him!! He is definitely a keeper!! I have not one complaint in 15 years of your service! I recommend your dealership often! My usual service person is Iman who is a wonderful asset to your company but he was on vacation so Evan helped me with my appointment yesterday. He was great and very professional!! Thank you all for making my new car purchasing adventure such a pleasant experience!! 😊 More

Purchased my rx350 in Oct. 2020 and just took it in for its first service and everything went well as it always has when dealing with Lexus..Friendly staff. car was done when promised, washed and gas tank its first service and everything went well as it always has when dealing with Lexus..Friendly staff. car was done when promised, washed and gas tank topped of..I would recommend Tustin Lexus to anyone thinking about purchasing a Lexus More

I’ve always done my car service at Lexus because I always receive great customer service. Lexus works with the customer without any pressure of pushing sales on the maintenance of the vehicle. Additionally, receive great customer service. Lexus works with the customer without any pressure of pushing sales on the maintenance of the vehicle. Additionally, they always try to give the customer an honest opinion and the best price they can offer for the service needed. Lexus provides great options to either wait for the car, shuttle or rent one of theirs so the customer isn’t inconvenienced. More

Richard Kim was great and very helpful with the purchase of our new suv. I have already recommended him to friends for their next car purchase. of our new suv. I have already recommended him to friends for their next car purchase. More

Have bought my sixth car at this dealership and they are always friendly and don't try to hassle and up-charge you like other dealerships. always friendly and don't try to hassle and up-charge you like other dealerships. More

I have owned three Lexus and I’m never disappointed! Always treated with professional service. I will be a forever Lexus customer! Thank you Tustin Lexus! Always treated with professional service. I will be a forever Lexus customer! Thank you Tustin Lexus! More

Friendly, clean, and very helpful! They made my trade in so smooth and the finance department was very friendly and informative on how to further protect my investment so smooth and the finance department was very friendly and informative on how to further protect my investment More

Evan Nguyen was fast, friendly, and very knowledgeable. He also gave me some great tips. Another tech (I think Jorge) helped me figure out how to get my iPhone connected to my car speakers for directions s He also gave me some great tips. Another tech (I think Jorge) helped me figure out how to get my iPhone connected to my car speakers for directions since the 2019 did not come with Apple Car Play. Excellent customer service and car looked brand new with car wash when I picked it up. Thank you. More