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Tustin Lexus
Tustin, CA
1,462 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,462 reviews
January 18, 2021
Excellent and efficient service. Very pleased. However, I consider a minimum 25 word requirement to leave a review to be unnecessary and a waste of my time. I consider a minimum 25 word requirement to leave a review to be unnecessary and a waste of my time. More
by mcr8n
Employees Worked With
Iman Azimi
January 18, 2021
Best dealer for service, turn around time excellent and amazing staff always taking care of the customers. Definitely recommending keep up the great work Tustin Lexus. amazing staff always taking care of the customers. Definitely recommending keep up the great work Tustin Lexus. More
by Priscilla Ponce
Employees Worked With
Eddie Lopez, Iman Azimi
January 18, 2021
First experience with Tustin Lexus and I will be a forever customer. My Service Consultant Paul Kim was courteous, knowledgeable, and always kept me informed. forever customer. My Service Consultant Paul Kim was courteous, knowledgeable, and always kept me informed. More
by RR
Employees Worked With
Paul Kim
January 17, 2021
Good service. Checking in and out was quick and the courtesy car and car wash was much appreciated. Derrick was always in touch and when I had a question was very easy to get a hold of, courtesy car and car wash was much appreciated. Derrick was always in touch and when I had a question was very easy to get a hold of, More
by mvanvorst
Employees Worked With
Derek Kincebach
January 17, 2021
Keith Imoto and Rex Urasaki are very friendly and professional. They went extra miles to earn my business. I would recommend them to my friends. professional. They went extra miles to earn my business. I would recommend them to my friends. More
by Sang
Employees Worked With
Keith Imoto, Rex Urasaki
January 13, 2021
Great service and service advisors have been super every time I have come in during the past 20 years I’ve had my LexusRX300. a super car I m happy I purchased from Tustin Lexus time I have come in during the past 20 years I’ve had my LexusRX300. a super car I m happy I purchased from Tustin Lexus More
by Leeannas
Employees Worked With
Iman Azimi
January 13, 2021
Very professional and courteous service group. Their was constant feedback and communication on the status of the repair work, along with explanations of the work being done. constant feedback and communication on the status of the repair work, along with explanations of the work being done. More
by Wslom
Employees Worked With
Evan Nguyen, George Glover, Iman Azimi
January 12, 2021
Very kind service staff. Nice facilities. Car came out quickly and clean. Cashier was quick and friendly. Great place to come to for service! Definitely recommend this dealership for service. quickly and clean. Cashier was quick and friendly. Great place to come to for service! Definitely recommend this dealership for service. More
by John.leocadio
Employees Worked With
Rick Massucci
January 10, 2021
I took my 2 year old car with low mileage in for a minor service. I have never missed a service since I purchased the car from your dealership two years ago. I was shocked to hear that I needed new tires service. I have never missed a service since I purchased the car from your dealership two years ago. I was shocked to hear that I needed new tires and brakes with no warning beforehand. Now a no/low cost service cost nearly $2,000.00! I was shocked and my service technician was not too concerned. More
by Cathy_anderson
Employees Worked With
Alex Kim, Steve Brunsworth, Iman Azimi, Rick Massucci, AL Phillips, George Chen, Derek Kincebach, Joshua Pratt
January 01, 2021
prompt courteous service. came away completely satisfied that they had done their best to keep me content. Derek kept me informed of the steps in the service of my car and had me out the door in reasonable that they had done their best to keep me content. Derek kept me informed of the steps in the service of my car and had me out the door in reasonable time. More
by Lexus owner
Employees Worked With
Derek Kincebach
