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Tustin Lexus
Tustin, CA
1,462 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,462 reviews
December 17, 2020
Highly recommended. I brought my RC-F in for service and the service department took care of all my questions and concerns. Derek is a true professional. the service department took care of all my questions and concerns. Derek is a true professional. More
by Siemonsmajustin
Employees Worked With
Derek Kincebach
December 16, 2020
I had a great experience buying a car from Tustin Lexus, and from Keith Imoto (in sales) in particular. Keith was professional, helpful and pleasant throughout the experience. Highly recommend!!! and from Keith Imoto (in sales) in particular. Keith was professional, helpful and pleasant throughout the experience. Highly recommend!!! More
by madk325
Employees Worked With
Keith Imoto
December 10, 2020
Rick Massucci and Sal Lopez are completely awesome with their service and expertise! Customer focused! I have been taking my GS300 for since 2006 and my customer experience has always been top notch! Tha their service and expertise! Customer focused! I have been taking my GS300 for since 2006 and my customer experience has always been top notch! Thank you both! More
by fred4tapia
Employees Worked With
Sal Lopez, Rick Massucci
December 10, 2020
The first time visiting their Lexus service center, Iman Azimi" Service Advisor" took the extra mile to go through all the requirements and issues and explaining them, even contact for after service follow Azimi" Service Advisor" took the extra mile to go through all the requirements and issues and explaining them, even contact for after service follow up to make sure that we are all set. Extremely happy with them , he is professional with high quality of work and customer services. More
by Aydin Hami
Employees Worked With
Iman Azimi
December 10, 2020
I have been going to this dealership since 2006 when I bought my 1st Lexus. They always provide excellent customer service and maintenance on my vehicle!! I always mention I feel most comfortable having m bought my 1st Lexus. They always provide excellent customer service and maintenance on my vehicle!! I always mention I feel most comfortable having my car service needs dealt at Lexus in Tustin!! Thank you!! More
by klhoffman2003
Employees Worked With
Paul Kim and Evan Nguyen, Steve Brunsworth, George Chen
December 02, 2020
Richard Kim was great. He answered all my questions and made it easy to drive off the lot with a brand new ES 350. I will definitely recommend him to others. made it easy to drive off the lot with a brand new ES 350. I will definitely recommend him to others. More
by Joann_doan
Employees Worked With
Richard Kim
November 27, 2020
Great customer service. Provided loaner while car was being repaired. They quickly completed the repairs and had my car back to me at the scheduled time being repaired. They quickly completed the repairs and had my car back to me at the scheduled time More
by nelsoriano22
Employees Worked With
Brando Alegre
