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Tustin Lexus
Tustin, CA
1,465 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,465 reviews
October 05, 2020
I am new to California and so this was my 1st time at a Lexus dealership here. The service that I received and attention from Evan was outstanding. I liked that he made recommendations about what I should Lexus dealership here. The service that I received and attention from Evan was outstanding. I liked that he made recommendations about what I should do or should consider doing differently. I feel like I got great service and value for my money More
by jwash
Employees Worked With
Evan Nguyen
October 05, 2020
The service, courtesy, and professionalism always exceed expectations. The Service team always go above and beyond to ensure you are satisfied with the outcome of your service. expectations. The Service team always go above and beyond to ensure you are satisfied with the outcome of your service. More
by .
Employees Worked With
Derek Kincebach
September 30, 2020
Evan at Tustin Lexus went out of his way to make sure everything went smooth during my service check. He even returned my rental car for me. Great customer service. everything went smooth during my service check. He even returned my rental car for me. Great customer service. More
by marcgewertz
Employees Worked With
Evan Nguyen
September 29, 2020
Thank you for a really great first-time car buying experience !!! I will be sure to recommend this dealership to anyone interested in purchasing a Lexus. experience !!! I will be sure to recommend this dealership to anyone interested in purchasing a Lexus. More
by micahccangel
Employees Worked With
Keith Imoto
September 29, 2020
I bring both my out of warranty vehicles to Tustin Lexus and work with Derek. Quite simply, the service is fantastic, but without Derek making things seamless and well-informed it would not be the perfect e and work with Derek. Quite simply, the service is fantastic, but without Derek making things seamless and well-informed it would not be the perfect experience it always is. More
by Matt W
Employees Worked With
Derek Kincebach
September 25, 2020
I had a great experience. Evan got me checked in and on my way in no time. Friendly and helpful service department! I would definitely come back. my way in no time. Friendly and helpful service department! I would definitely come back. More
by John.leocadio
Employees Worked With
Evan Nguyen
September 18, 2020
Iman always delivers first class service ! He is thoroughly professional in every sense of the word. Service was completed in less time than originally discussed. thoroughly professional in every sense of the word. Service was completed in less time than originally discussed. More
by jsheehy
Employees Worked With
Iman Azimi
September 18, 2020
Great service and communication. Derek makes the experience enjoyable and worry free. He listed all the details that was going to be done along with answering questions I had. experience enjoyable and worry free. He listed all the details that was going to be done along with answering questions I had. More
by dougefresh1
Employees Worked With
Derek Kincebach
September 18, 2020
We always receive amazing service and feel very comfortable bringing our car to be serviced at Tustin Lexus. Evan Nguyen went above and beyond to take care of us he is not only very professional h comfortable bringing our car to be serviced at Tustin Lexus. Evan Nguyen went above and beyond to take care of us he is not only very professional he is also very courteous! More
by pdinnie
Employees Worked With
Evan Nguyen: Service writer
