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Tustin Lexus
Tustin, CA
1,545 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,545 reviews
February 04, 2021
Excellent service by Natalie and the sales team. Thanks so much for all your help! Seamless transaction when I bought the RX 350. I did most of the transaction online so when I went in person to pick up th so much for all your help! Seamless transaction when I bought the RX 350. I did most of the transaction online so when I went in person to pick up the car and sign the paperwork I only spent 45min at the office. Highly recommend this dealership. More
by drshaylajc
Employees Worked With
Natalie
February 04, 2021
Very fast service, professional and honest. Yes, the dealer was honest 😀. All the work done on this trip was for a Lexus service campaign and I was treated no different than a paying customer. dealer was honest 😀. All the work done on this trip was for a Lexus service campaign and I was treated no different than a paying customer. More
by B
Employees Worked With
Nick N.
February 03, 2021
Wonderful service support by Derek. Friendly, courteous and took care of my needs as promised. Complete care provided watthour any delays. Got me in and out in no time before and after the service and took care of my needs as promised. Complete care provided watthour any delays. Got me in and out in no time before and after the service More
by Nikhil
Employees Worked With
Derek Kincebach
February 01, 2021
I was able to take my car in 30 min after calling. I was super happy I could do that. The service was fast and straightforward. Def recommend it super happy I could do that. The service was fast and straightforward. Def recommend it More
by Susan Phommasak
Employees Worked With
Iman Azimi
January 31, 2021
Very professional. I received excellent service and my vehicle was returned well serviced and carefully washed. I always use their shuttle service instead of waiting. I will return. vehicle was returned well serviced and carefully washed. I always use their shuttle service instead of waiting. I will return. More
by JP
Employees Worked With
Rick Massucci
January 29, 2021
The best car buying experience ever! The sales team is amazing and my sales man Rex was amazing!! I would recommend this dealership to anyone looking for a new Lexus. amazing and my sales man Rex was amazing!! I would recommend this dealership to anyone looking for a new Lexus. More
by Ljarmstrong1999
Employees Worked With
Rex Urasaki, Alex Kim, Rick Massucci, Joshua Pratt
January 29, 2021
Customer service is the best bar none. Everything was explained clearly and succinctly and I was always asked if I had questions. Nick N is the best! explained clearly and succinctly and I was always asked if I had questions. Nick N is the best! More
by Lauri Lynn
Employees Worked With
Nick Nehrir
January 28, 2021
Local dealership with top notch people. Third time I have got a new car here and from the sales people to the service people I could not have been more pleased. have got a new car here and from the sales people to the service people I could not have been more pleased. More
by agnt2178
Employees Worked With
Alex Kim
January 27, 2021
Service department professionalism is great! The service managers are friendly and knowledgeable, and they are honest about what needs to be done on your vehicle. managers are friendly and knowledgeable, and they are honest about what needs to be done on your vehicle. More
by swp
Employees Worked With
Brando
