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Tustin Lexus
Tustin, CA
1,549 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,549 reviews
February 18, 2021
Good service by Derek. He is professional, courteous and fast in providing a good care of my needs and servicing my car. It was a great service work. fast in providing a good care of my needs and servicing my car. It was a great service work. More
by aerocatman
Employees Worked With
Derek Kincebach
February 17, 2021
Danny was very helpful and answered all my questions. He made sure everything was complete and in a timely matter and he also thanked me for being a valued customer. made sure everything was complete and in a timely matter and he also thanked me for being a valued customer. More
by Rnzrose
Employees Worked With
Daniel Snow
February 12, 2021
This was our first Lexus purchase and the entire process was great from start to finish. Trevor did great explaining all the Lexus features. Highly recommend this dealership. was great from start to finish. Trevor did great explaining all the Lexus features. Highly recommend this dealership. More
by Lexus_Owner
Employees Worked With
Trevor Castle
February 06, 2021
This dealership is very professional snd easy to do business with. Nick in service did a great job in servicing my car. I highly recommend them. business with. Nick in service did a great job in servicing my car. I highly recommend them. More
by breese13
Employees Worked With
Nick, Iman Azimi
February 04, 2021
Excellent service by Natalie and the sales team. Thanks so much for all your help! Seamless transaction when I bought the RX 350. I did most of the transaction online so when I went in person to pick up th so much for all your help! Seamless transaction when I bought the RX 350. I did most of the transaction online so when I went in person to pick up the car and sign the paperwork I only spent 45min at the office. Highly recommend this dealership. More
by drshaylajc
Employees Worked With
Natalie
February 04, 2021
Very fast service, professional and honest. Yes, the dealer was honest 😀. All the work done on this trip was for a Lexus service campaign and I was treated no different than a paying customer. dealer was honest 😀. All the work done on this trip was for a Lexus service campaign and I was treated no different than a paying customer. More
by B
Employees Worked With
Nick N.
February 03, 2021
Wonderful service support by Derek. Friendly, courteous and took care of my needs as promised. Complete care provided watthour any delays. Got me in and out in no time before and after the service and took care of my needs as promised. Complete care provided watthour any delays. Got me in and out in no time before and after the service More
by Nikhil
Employees Worked With
Derek Kincebach
February 01, 2021
I was able to take my car in 30 min after calling. I was super happy I could do that. The service was fast and straightforward. Def recommend it super happy I could do that. The service was fast and straightforward. Def recommend it More
by Susan Phommasak
Employees Worked With
Iman Azimi
January 31, 2021
Very professional. I received excellent service and my vehicle was returned well serviced and carefully washed. I always use their shuttle service instead of waiting. I will return. vehicle was returned well serviced and carefully washed. I always use their shuttle service instead of waiting. I will return. More
by JP
Employees Worked With
Rick Massucci
January 29, 2021
The best car buying experience ever! The sales team is amazing and my sales man Rex was amazing!! I would recommend this dealership to anyone looking for a new Lexus. amazing and my sales man Rex was amazing!! I would recommend this dealership to anyone looking for a new Lexus. More
by Ljarmstrong1999
Employees Worked With
Rex Urasaki, Alex Kim, Rick Massucci, Joshua Pratt
