Tustin Lexus

Good service. Checking in and out was quick and the courtesy car and car wash was much appreciated. Derrick was always in touch and when I had a question was very easy to get a hold of, courtesy car and car wash was much appreciated. Derrick was always in touch and when I had a question was very easy to get a hold of, More

Keith Imoto and Rex Urasaki are very friendly and professional. They went extra miles to earn my business. I would recommend them to my friends. professional. They went extra miles to earn my business. I would recommend them to my friends. More

Great service and service advisors have been super every time I have come in during the past 20 years I’ve had my LexusRX300. a super car I m happy I purchased from Tustin Lexus time I have come in during the past 20 years I’ve had my LexusRX300. a super car I m happy I purchased from Tustin Lexus More

Very professional and courteous service group. Their was constant feedback and communication on the status of the repair work, along with explanations of the work being done. constant feedback and communication on the status of the repair work, along with explanations of the work being done. More

Very kind service staff. Nice facilities. Car came out quickly and clean. Cashier was quick and friendly. Great place to come to for service! Definitely recommend this dealership for service. quickly and clean. Cashier was quick and friendly. Great place to come to for service! Definitely recommend this dealership for service. More

I took my 2 year old car with low mileage in for a minor service. I have never missed a service since I purchased the car from your dealership two years ago. I was shocked to hear that I needed new tires service. I have never missed a service since I purchased the car from your dealership two years ago. I was shocked to hear that I needed new tires and brakes with no warning beforehand. Now a no/low cost service cost nearly $2,000.00! I was shocked and my service technician was not too concerned. More

I love Tustin Lexus. Not only because of their Lexus cars but for their service department. I have 5 Lexus cars since 2003 and one of the reasons I keep going back is because of their excellent service depar but for their service department. I have 5 Lexus cars since 2003 and one of the reasons I keep going back is because of their excellent service department. Iman Azhimi has been my service guy since 2003. If u want excellent service I would definitely try to go to him. Thanks again Tustin Lexus More

Great and speedy service! Thank you Evan for your value of time and getting me in and out of service by setting up the shuttle service! of time and getting me in and out of service by setting up the shuttle service! More

Easy to make appointment. Multiple email and text reminders. Heck in was easy and Derek listened carefully to my concerns. He explained what this maintenance visit would take and how long it should reminders. Heck in was easy and Derek listened carefully to my concerns. He explained what this maintenance visit would take and how long it should be. I stayed in the lounge and the car was finished on time. Very good experience. More

prompt courteous service. came away completely satisfied that they had done their best to keep me content. Derek kept me informed of the steps in the service of my car and had me out the door in reasonable that they had done their best to keep me content. Derek kept me informed of the steps in the service of my car and had me out the door in reasonable time. More