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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,562 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,562 reviews

May 01, 2025

Robert Melendez was friendly and professional keeping me updated as to when my car would be ready by following up with service and car wash. More

by Linnkay22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Melendez service consultant
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May 02, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Robert here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2025

Highly recommended dealership. Came to the dealership to purchase an ES350 after an agreement on the car price with Alex. Everything went smoothly and we are happy with the new car More

by Pphamusc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Mattes
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May 02, 2025 -

Tustin Lexus responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2025

My experience thus far with Lexus has been absolutely amazing, very welcoming and attentive with what’s needed.. More

by Lovepaw170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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May 03, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2025

I have had such a great relationship with Derek for over 10 years. He is the best — always kind and provides excellent service. More

by Jun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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May 03, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2025

Friendly, clean environment, time management is good, fair price, including car wash. Derek is very helpful More

by jcypan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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May 01, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with Derek! Feel free to reach out to us if you need anything. Have a wonderful day.

April 30, 2025

Just had a fantastic experience purchasing a vehicle at Tustin Lexus! The entire process was remarkably simple and stress-free. What truly stood out was how helpful everyone on the team was. A special than More

by Long Nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel
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May 02, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff Abel to be so supportive during your experience here at Tustin Lexus. Thanks again for the recommendation, and have an amazing day!

April 30, 2025

Very nice dealership. Immaculate and very spacious! The coffee bar is to die for! The employees are nice too. More

by Gail
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danica, I forgot the finance guy's name. We were talking with some of the other sales people too.
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May 02, 2025 -

Tustin Lexus responded

Hi Gail, thank you so much for your positive comments about Tustin Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

April 29, 2025

Mr. Rick always been helpful ,understand customer needs and always positive Thnx Rick and gd luck More

by suhail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Tustin Lexus responded

Hi Suhail! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!

April 28, 2025

Great dealership. Made my buying experience a pleasure with their friendly and efficient process. Hats off to Alex and Gilbert! Thank you! More

by Cmkkmcla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert
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Apr 30, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2025

Jim always takes his time to assist me and does an excellent job, I had the opportunity to work with Jim several times and he continues to excel his service by making sure I am 100% satisfied. Becau More

by ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Olson
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Apr 29, 2025 -

Tustin Lexus responded

Hi Ali, thank you for your kind review; we are happy to pass along your comments to Jim here at Tustin Lexus! Thanks again for the recommendation, and have an amazing day!

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