Tustin Lexus

Always impressed with my service level Getting your car serviced is a pain, however my service advisor made the experience painless. I brought my car in during a holiday weekend and there w Getting your car serviced is a pain, however my service advisor made the experience painless. I brought my car in during a holiday weekend and there was no issue with providing a loaner while my car was being worked on and throughout the weekend. I recently moved and there is a closer Lexus dealership to my house but I have no intentions of changing dealerships, I will be back! More

Outstanding Quality Service I’m extremely pleased with the quality and exceptional service from my Service Advisor, Paul Kim. Paul is always professional and very helpful with th I’m extremely pleased with the quality and exceptional service from my Service Advisor, Paul Kim. Paul is always professional and very helpful with the maintenance of my car. I appreciate his expertise. More

Great Experience I went to several Lexus dealerships before purchasing my first Lexus. I really appreciated how all the dealerships handled potential clients. I neve I went to several Lexus dealerships before purchasing my first Lexus. I really appreciated how all the dealerships handled potential clients. I never felt pressured. Tustin had more of the models I was considering than any of the others and their prices were the best. Michael explained the options each vehicle had, and even had me test drive the F-Sport which I was sure I did not want. I LOVE my F-Sport and am so happy he had me try it!!! Because of how I was treated & the automobile I chose, I will always buy a Lexus. Tustin will have a repeat customer. More

Flexible I needed to drop my vehicle of early Sunday morning before hours. They handled the service and had it out front for me after business hours because I I needed to drop my vehicle of early Sunday morning before hours. They handled the service and had it out front for me after business hours because I wasn’t going to be out there. More

Friendly service Tustin Lexus has very competitive pricing. Rex Urasaki is very friendly and patient. He understands our needs and he stayed late after hours to comple Tustin Lexus has very competitive pricing. Rex Urasaki is very friendly and patient. He understands our needs and he stayed late after hours to complete the sales for us. More

great service from Derek Derek was very helpful and provided great follow up. he was also very thorough in providing me with the information needed to take care of my service Derek was very helpful and provided great follow up. he was also very thorough in providing me with the information needed to take care of my service needs. More

Service check up Derek is an excellent service advisor. He makes the process very seamless with scheduling and dropping off my vehicle for service. He’s always very Derek is an excellent service advisor. He makes the process very seamless with scheduling and dropping off my vehicle for service. He’s always very prompt with excellent communications on the status of my vehicle. More

overall positive and efficient It was an overall great experience with the sales team. My only issue was with the finance department. i felt like my finance guy was a little condesc It was an overall great experience with the sales team. My only issue was with the finance department. i felt like my finance guy was a little condescending and made a semi inappropriate comment about how i was financing the car and getting help from my father . I didn't appreciate that at all. Other than that moment, all was good! More

Friendly and faster service Brando Alegre is a very nice service consultant.He very nice and friendly help me to finished my Lexus RX450HL 15000 miles service. Thank you Bran Brando Alegre is a very nice service consultant.He very nice and friendly help me to finished my Lexus RX450HL 15000 miles service. Thank you Brando John Lin More

Amazing service and deals! This was the best and easiest purchase I have made in my thirty years of buying cars. David the manager), Ryan(sales rep) and finance department were This was the best and easiest purchase I have made in my thirty years of buying cars. David the manager), Ryan(sales rep) and finance department were all amazing. They were flexible and fast. The entire experience was amazing. This really helped as I went in suffering from a concussion from my accident. They helped me get in and out in an hour! Can’t wait for my next purchase from them. More