Tustin Lexus

Excellent customer service and communication. Nice facilities. Smooth process to buying: from email exchanges up to the day we came in to officially lease the car. facilities. Smooth process to buying: from email exchanges up to the day we came in to officially lease the car. More

Excellent customer service. Staff is very friendly and efficient. They do quality work and get vehicle ready when promised. While vehicle in shop, they provided a nice courtesy v Staff is very friendly and efficient. They do quality work and get vehicle ready when promised. While vehicle in shop, they provided a nice courtesy vehicle to me for me to use . More

Very satisfied and highly recommended Love coming to this dealership. You get personalized service every time. My service adviser, Iman Azimi always recommend the best services needed f Love coming to this dealership. You get personalized service every time. My service adviser, Iman Azimi always recommend the best services needed for my IS 350. I've been dealing with this dealership since 2013, and i am on my third lease. Highly recommend. More

Super Salesforce and staff, obviously they want yo make a sale but we never felt pressured. We have experienced the service department twice now for adders that we purchased and they are very efficient. sale but we never felt pressured. We have experienced the service department twice now for adders that we purchased and they are very efficient. More

Excellent Service I am always pleased with the service I receive at Tustin Lexus and have been coming to this location for years! Rick Massucci takes care of all my co I am always pleased with the service I receive at Tustin Lexus and have been coming to this location for years! Rick Massucci takes care of all my concerns! More

GX 460 always friendly and helpful. keeps me updated on condition and time. seeks me out to keep me informed about progress. readily offers loaners to keep m always friendly and helpful. keeps me updated on condition and time. seeks me out to keep me informed about progress. readily offers loaners to keep me going More

My navigation was issue for 3 times finally fixed on 3rd time and I do not have problems anymore it is working good so far. time and I do not have problems anymore it is working good so far. More

Excellent Customer Service and Best Price in SoCal Just bought a new RX 450h and out of 19 dealerships that I contacted in Southern California Trevor Castle earned my business. I drove two hours in tra Just bought a new RX 450h and out of 19 dealerships that I contacted in Southern California Trevor Castle earned my business. I drove two hours in traffic to purchase the car from him. Trevor even kept in constant contact with me through text as my wife drove us to pick up the car. He worked hard with his team to get me the price I was looking for, which most other dealers would not even touch. They were never pushy and straight to the point. I would not hesitate to recommend anyone to Trevor. We also worked with David Strader in the finance department and he was very polite and had our paperwork completed in a timely manner. More

Premier customer service! Keith imoto went the extra mile when i purchased my used lexus and answered all my questions i had afterwards. Evan nguyen in the service dept provided great service at my 55k mile when i purchased my used lexus and answered all my questions i had afterwards. Evan nguyen in the service dept provided great service at my 55k scheduled maintenance. A very organized and friendly dealership! More

Mr. Kim was responsive and well versed in the product, efficient and professional I enjoyed working with him and will was him on my next appointment efficient and professional I enjoyed working with him and will was him on my next appointment More