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Tustin Lexus

Tustin, CA

Overview
Reviews
4.9
957 Reviews
Call Dealership (714) 544-4800
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45 Auto Center Dr

Tustin, CA

92782

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Showing 957 reviews

February 24, 2024

My salesman Keith Imoto was excellent and a true professional. Very easy to speak too More

by Lionelluna1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Imoto
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Feb 25, 2024 -

Tustin Lexus responded

We are thrilled to hear that Keith went the extra mile to provide you with an amazing car-buying experience! We can't wait to see you again! Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
February 23, 2024

Everyone is courteous and helpful here - easy to get a service appt. Remodeled facility is very comfortable for waiting. More

by AIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Feb 25, 2024 -

Tustin Lexus responded

We are so happy that you were impressed with our service and facility! Thanks for this quality review and we hope to see you soon. Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
February 23, 2024

The service writer and mechanics are the best. Always pleased with the job everyone does. More

by cpusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
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Feb 25, 2024 -

Tustin Lexus responded

It truly makes us happy to see that our team constantly provides you with a positive visit! Thank you for choosing us and we hope to see you back here again! Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
February 22, 2024

Always very helpful and really listens to us. We are seniors and appreciate the honesty of Mr. Alegre our service consultant. Tustin Lexus was recommended by our daughter. We used to go to Lexus More

by Vicki & Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B. Alegre
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Feb 23, 2024 -

Tustin Lexus responded

Vicki & Frank, It is so wonderful to see that our team constantly provides you with the experience you deserve! Thank you so much for choosing us and we look forward to working with you for many more years to come! Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
February 21, 2024

Evan Nguyen is very helpful and knowledgeable when it comes to scheduling any service that I may need. More

by alexandriabalcala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
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Feb 22, 2024 -

Tustin Lexus responded

It's great to hear that Evan provided you with an amazing service experience! Please do not hesitate to let us know if we can do anything else for you! Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
February 21, 2024

Very good dealership. The people are always nice and friendly. They take great care of your vehicle and always reach out about required maintenance. More

by MichaelEngheta55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Feb 22, 2024 -

Tustin Lexus responded

It's wonderful to see that our team always provides you with an amazing experience! We truly appreciate your loyalty to us and we hope to hear from you again! Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
February 20, 2024

Always efficient and friendly. Shuttle service is very important to me personally. Clean and waiting area is nice. More

by ronmeripol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Report | Print
Feb 21, 2024 -

Tustin Lexus responded

It's great to hear that you were impressed with our service and facility! We can't wait to see you again! Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
February 20, 2024

Tustin Lexus service is excellent and Rick Massucci the service consultant is exceptional as always! More

by Loneil2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
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Feb 21, 2024 -

Tustin Lexus responded

It truly makes us happy to see that Rick always takes good care of you! We look forward to working with you again in the future! Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
February 19, 2024

The salesperson Alex has been really friendly and patient, but the person in charge of contract and financing looked nice at first but truned arrogant over time. More

by Jayes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Kim
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Feb 19, 2024 -

Tustin Lexus responded

Jayes, While pleased to see you've received quality service from Alex, we're disappointed the same can't be said about your experience with another member of our team. Should you like to discuss this negative interaction further, please don't hesitate to reach out. I am here to help. Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
February 18, 2024

Good staff and very nice waiting area. Good system of dropping off and picking up vehicles. More

by Bruddahgolfa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Feb 19, 2024 -

Tustin Lexus responded

We are so happy that you were impressed with our service and facility! Thanks for choosing us and we hope to see you again! Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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