Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
2,169 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Contact Dealership
View Awards

45 Auto Center Dr

Tustin, CA

92782

Directions

By Type

Showing 2,169 reviews

April 17, 2026

Alex Velasques (service consultant) provided excellent service. We appreciated Alex professionalism and clear communication. Alex made our experience with Tustin Lexus stress free. More

by barthovland
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Velasquez
Report | Print
Apr 19, 2026 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2026

We’ve been taking our Lexus to Tustin Lexus practically since we bought the car in 2013. They have kept it an immaculate condition for us. Their technicians are the best in Orange County IMO. If you want t More

by YoderJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack (service representative)
Report | Print
Apr 20, 2026 -

Tustin Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2026

Great Job , excellent and knowledgeable people Highly recommend and will definitely gonna come back. Nice, clean and beautiful location. More

by Pinky_0476
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Ham
Report | Print
Apr 20, 2026 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

April 15, 2026

My service advisor Rick was very professional and knowledgeable about my model Lexus. I felt very confident that I was in good hands. Everything went smoothly and the invoice was less than estimated. More

by Skipb46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Massucci
Report | Print
Apr 17, 2026 -

Tustin Lexus responded

Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

April 11, 2026

Tustin Lexus the best customer service I am talk sales his name Tom excellent services his good sales Nam. More

by Justin C Bui
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Apr 13, 2026 -

Tustin Lexus responded

Hi Justin, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

April 11, 2026

Everyone was very patient and made sure I could test drive each car I liked. Very pleasant. More

by Dona.Ungaro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikki
Report | Print
Apr 13, 2026 -

Tustin Lexus responded

Hello, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

April 10, 2026

They made everything easier for me all the paper all the documents thank you for Dustin Lexus More

by AHMED ALFAQHERI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HANS HAM
Report | Print
Apr 13, 2026 -

Tustin Lexus responded

Hello Ahmed, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

April 09, 2026

Great job from start to finish. My direct contact made me feel like an important customer. More

by S
Recommend Dealer
Yes
Employees Worked With
Gil
Report | Print
Apr 10, 2026 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 07, 2026

Alex is very helpful and has a very good customer service and explains everything to me. More

by adabirnia13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2026 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alex here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

April 07, 2026

They provide excellent customer service. Easy to walk in and be attended to from all staff. More

by Pepe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil
Report | Print
Apr 11, 2026 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

1
2
3
...
217