Tustin Lexus

The Tustin dealership is excellent. I worked with the service rep Nolan today and he did a great job. He made sure the car got done very quickly and washed and was so nice and pleasant. I worked with the service rep Nolan today and he did a great job. He made sure the car got done very quickly and washed and was so nice and pleasant. They have upgraded their already good waiting room. What a pleasure More

Tustin Lexus was the first Lexus dealership I visited. My sales representative, Daniel, was polite and informative. He found the exact car I was looking for. It was a two week wait, but it was totally wor My sales representative, Daniel, was polite and informative. He found the exact car I was looking for. It was a two week wait, but it was totally worth it. More

Professional dealership with excellent customer service skills. Jorge in service is always a pleasure to work with going above and beyond to ensure customer satisfaction. skills. Jorge in service is always a pleasure to work with going above and beyond to ensure customer satisfaction. More

I have been going to Tustin Lexus for quite sometime now. Their service department has a lot of specials that I found to be good deals. Scheduling an appointment was a breeze. Wyatt my sevice advisor did an Their service department has a lot of specials that I found to be good deals. Scheduling an appointment was a breeze. Wyatt my sevice advisor did an excellent job pointing to me the maintenance services my 2016 RX 350 needs. He is very professional and has updated me through out the service. I am happy going here to have my RX serviced. More

The service advisor, Jorge, was very friendly and knowledgeable. He gave an adequate estimate of the timing it would take for my service which I really appreciated. knowledgeable. He gave an adequate estimate of the timing it would take for my service which I really appreciated. More

I waited in my car more than 30 mins for someone to talk to me. to me. More

They were wonderfull so paisent and work with me to get to both were happy. to both were happy. More

I was greeted by my service advisor, Tony. He was friendly and courteous. He gave me a “completed by” time and my car was completed earlier. What a plus! I also appreciate the video provided b He was friendly and courteous. He gave me a “completed by” time and my car was completed earlier. What a plus! I also appreciate the video provided by the service tech. My service appointment was a positive experience. More

Had my car serviced here and everything went smoothly. Great customer service, friendly staff, and the whole process was easy and efficient. Would definitely come back! Great customer service, friendly staff, and the whole process was easy and efficient. Would definitely come back! More

Best experiences I’ve had with any dealership in my 40 years of purchasing cars. Alex Velasquez was great in communicating all issues on my 2019 RX350 with great follow up and attention to detail. I would years of purchasing cars. Alex Velasquez was great in communicating all issues on my 2019 RX350 with great follow up and attention to detail. I would not only highly recommend Lexus of Tustin and their exceptional team, but you have earned my loyalty for life! Like the Lexus brand shines so does this team! More