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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
2,326 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 2,326 reviews

July 22, 2026

Tony Romero is the best! Wonderful people and great customer service. We are very happy with our experience at Lexus of Tustin 😃 More

by Meshelles27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Romero
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Jul 24, 2026 -

Tustin Lexus responded

Hi, we're happy you found Tony to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please give us a call. We're always happy to help!

July 22, 2026

Always great customer service! I've never had anyone try to upsell me or pull a fast one. I always feel comfortable knowing my vehicle is being serviced honestly and correctly. It' More

by mmiranda1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
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Jul 24, 2026 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2026

Absolute class experience. David Tran and Tatiana were so wonderful to work with from start to finish and made the car buying experience one to remember. David made the entire More

by Kent.morikawa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Tran
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Jul 22, 2026 -

Tustin Lexus responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2026

Everything went well with the process and Rex was very accommodating. The only thing I have an issue with is how long the process is to buy a car and I’m sure I’m not the only one with this option. I bet More

by jhngregory
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t know who Ray wood is. I dealt with Rex and I forget the other salesman’s name
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Jul 22, 2026 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 21, 2026

I had a very nice experience a gentleman who helped me was wonderful and accommodating. More

by karen.mcgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Romero
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Jul 21, 2026 -

Tustin Lexus responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

July 20, 2026

Service department was excellent, not pleased with show room Sales department, no one approached me after looking for 10 minutes, I left More

by Jeffery Bowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Jul 22, 2026 -

Tustin Lexus responded

Thank you for your feedback. We're pleased to hear you had an excellent experience with our service department. We apologize that your visit to the showroom did not receive the same level of attention, and we understand how disappointing it is not to be greeted while shopping. Your comments will be shared with our sales leadership as we work to improve the customer experience. We hope to have the opportunity to better serve you in the future.

July 20, 2026

Thank you for the excellent service. The staff was very kind, and everything was handled quickly and efficiently. I really appreciate it! More

by jy1973502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Romer
Report | Print
Jul 21, 2026 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2026

My service agent Steve and his crew at Tustin Lexus did a great job servicing my car. Steve was very attentive and kept me informed. Highly recommend! More

by Dolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Jul 21, 2026 -

Tustin Lexus responded

Hi Dolly, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

July 19, 2026

Tustin Lexus service area is clean, accommodating and welcoming for customers. The staff is friendly and courteous. More

by Sheila B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Romero
Report | Print
Jul 20, 2026 -

Tustin Lexus responded

Hello Sheila, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2026

Great waiting area with great amenities. All the staff were welcoming and cheerful. Found my new service team at Tustin Lexus. More

by Ernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Report | Print
Jul 17, 2026 -

Tustin Lexus responded

Hi Ernie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

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