Tustin Lexus

When I arrived I was greeted by a very professional young man. The service consultant I have had was not there today. I had another consultant, Steve Rivera who came right out and helped me. He was very nic man. The service consultant I have had was not there today. I had another consultant, Steve Rivera who came right out and helped me. He was very nice and professional . I got the service I needed and I am very pleased. More

Steve was very attentive and knowledgeable. He was able to get the problem fixed even though it was an unusual problem. I'm very happy with him and the dealership. He was able to get the problem fixed even though it was an unusual problem. I'm very happy with him and the dealership. More

Testing Lexus has excellent service. They are quick thorough, and do whatever they can to help you in a very polite and efficient way. Love their service. They are quick thorough, and do whatever they can to help you in a very polite and efficient way. Love their service. More

I had an excellent service experience at Lexus. My service advisor was friendly, patient, and professional throughout the entire process. He took the time to explain everything clearly, answered al My service advisor was friendly, patient, and professional throughout the entire process. He took the time to explain everything clearly, answered all of my questions, and kept me informed about the status of my vehicle. More

I was surprised by Lexus Tustin's drop-off and pick-up. Antonio, the service adviser, was on time for the appointment, and their communication went above and beyond. Many thanks, Antonio. Antonio, the service adviser, was on time for the appointment, and their communication went above and beyond. Many thanks, Antonio. More

Great dealership with friendly staff, excellent customer service, and a smooth, hassle-free car buying experience. service, and a smooth, hassle-free car buying experience. More

Steve Rivera went above and beyond. He knew we had another appointment and did everything to expedite the visit despite it being very busy. He is the reason we will go back to this deal He knew we had another appointment and did everything to expedite the visit despite it being very busy. He is the reason we will go back to this dealership for future services. More

Professional, efficient service. Wait time was accurate and waiting area was comfortable. Will return for future service needs. Wait time was accurate and waiting area was comfortable. Will return for future service needs. More

Jorge B. and the Tustin Lexus team took excellent care of my vehicle during an emergency. Jorge was professional, friendly, and transparent. I sincerely appre and the Tustin Lexus team took excellent care of my vehicle during an emergency. Jorge was professional, friendly, and transparent. I sincerely appreciate his efforts in making sure my vehicle was safe to drive on the road. I highly recommend scheduling services with Jorge if anyone has any service-related inquiries! More

I brought my Lexus Rx 350 in for Back Up Camera updates on Saturday, June 22, 2026. I met with the advisor-Wyatt who was very helpful in explaining the process from start to finish. He took time to answer on Saturday, June 22, 2026. I met with the advisor-Wyatt who was very helpful in explaining the process from start to finish. He took time to answer any questions I might have, and provided me with all the options available. The service was on time. Great customer service and professionalism More