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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,461 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,461 reviews

July 15, 2023

Always kind and informative. I usually wait while the maintenance is being done. The waiting area is clean and roomy. My reps have always been good about keeping me informed of t More

by Ducky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Jul 18, 2023 -

Tustin Lexus responded

Thank you, Ducky! We love to hear your service visits always go seamlessly. We look forward to delivering another 5-star visit soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 15, 2023

We have always had the very best service from Tustin Lexus. On this visit James Simmons was the consultant who assisted us. He was extremely friendly and efficient. True to his estimate, our car was s More

by Dandcway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons, Iman Azimi, Rick Massucci, Derek Kincebach
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Jul 18, 2023 -

Tustin Lexus responded

Customer satisfaction is important to us & it's wonderful to hear our team always takes care of you. Thank you for this 5-star rating, we look forward to working together again in the future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 14, 2023

I like the service and the loaner Nick and technician give me a very good servive, thank you. More

by Olgaynb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Jul 18, 2023 -

Tustin Lexus responded

We're so lucky to have Nick on our team, and we look forward to continuing to deliver the quality service you deserve and keep your Lexus running like new! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 12, 2023

The person who helped was kind and made sure our car was done the same day More

by Yoonjinam90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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Jul 12, 2023 -

Tustin Lexus responded

We appreciate your stellar rating! We strive to deliver quality service and we're so proud of our team for taking care of you. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 12, 2023

Tustin Lexus service is exceptional as always! Rick Massucci provides excellent professional and personalized service. I won’t take my old RXs anywhere else! More

by Loneil2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
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Jul 12, 2023 -

Tustin Lexus responded

We appreciate your stellar rating! We strive to deliver quality service and we're so proud of Rick & our team for always taking care of you. We hope your Lexus is running like new! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 11, 2023

Outstanding service by Brando. Always takes of me. Location is excellent. Service is the best. More

by Yangbon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
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Jul 11, 2023 -

Tustin Lexus responded

We're so proud of Brando & our team for always delivering the quality service you're looking for! Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 11, 2023

Keith Imoto in Sales is a class act, as is finance manager Paymon Marandi. They were both businesslike and friendly throughout the process. More

by MFLANNERY5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Imoto
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Jul 12, 2023 -

Tustin Lexus responded

Congratulations on your new ride! We're so proud of Keith & Paymon for delivering an excellent shopping experience. Welcome to the family! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 08, 2023

Evan Nguyen was really knowledgeable and helpful. I was able to get my service done quickly and easily. More

by tony__trinh
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
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Jul 11, 2023 -

Tustin Lexus responded

We appreciate your stars & feedback, Tony! We're so pleased to see you enjoyed your visit and look forward to delivering quality service again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 06, 2023

Great service as always with Derek, he was able to complete the service on my vehicle prior to the holiday weekend and provided me with an awesome new loaner vehicle to drive for the day. Highly recom More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Report | Print
Jul 06, 2023 -

Tustin Lexus responded

Thank you for sharing your rating, Tee! We're happy to hear Derek made your service experience go smoothly. Please don't hesitate to reach out if there's anything else we can assist with! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 06, 2023

Rick Massucci is the main reason I service and maintain my SUV at Tustin Lexus. He is very professional and kind. More

by ginio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Jul 07, 2023 -

Tustin Lexus responded

We appreciate your stellar rating, ginio! We strive to deliver quality service and we're so proud of Rick & our team for always taking care of you. We hope your Lexus is running like new! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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