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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,451 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,451 reviews

June 27, 2023

Mr. James Simmons helped me processed lease end pre-inspection in a timely manner and with professional service. More

by Konetek
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Simmons
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Jul 01, 2023 -

Tustin Lexus responded

Thank you for sharing your rating, Konetek! We're happy to hear James made your experience go smoothly. Please don't hesitate to reach out if there's anything else we can assist with! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 24, 2023

Paul was really helpful in assessing the problem with my car. He even opted for a drive with a tech. Will definitely work with him again. More

by jvaleros1994
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Kim
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Jun 27, 2023 -

Tustin Lexus responded

We're happy to see Paul and our team worked hard to diagnose and resolve the issue with your car. We hope you had a safe drive home and we appreciate you sharing your experience here. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 21, 2023

James was such a pleasure to work with. He was very professional and courteous, and went above and beyond in every aspect with his service! More

by Cmcho0830
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Simmons
Report | Print
Jun 22, 2023 -

Tustin Lexus responded

We love to hear your service visit with James went seamlessly! Thank you for being a valued member of the family! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 17, 2023

Excellent service from Mr. Simmons. He took care of everything needed to get my car back up and running. I highly recommend Tustin Lexus! More

by Ferdinand.lim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
Report | Print
Jun 20, 2023 -

Tustin Lexus responded

We understand that your time is valuable, which is why we're happy to see you received prompt and quality service. Thanks for choosing us here for your service needs and we can't wait to see you at your next visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 17, 2023

This dealership had a large selection of new Lexus cars. Our salesperson, Joe, was easy to work with and did a great job. More

by jeffers.greys
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe in Sales and Ryan in Service; Both were outstanding.
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Jun 20, 2023 -

Tustin Lexus responded

We're very pleased to read this and see that Joe provided you with an excellent visit. We appreciate your positive feedback and we hope to provide you with this same great service soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 15, 2023

Dereck is the best service/ maintenance specialist in your dealership. Excellent customer service he doesn’t push you on anything about your service . I would go back & refer family & friends here mainly More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Jun 20, 2023 -

Tustin Lexus responded

Hi Pam, We're here to help and happy to see that Dereck was accommodating and delivered great service. We hope your Lexus is running like new again and we look forward to seeing you here at your next visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 14, 2023

Always great service I choose Tustin over a closer dealership because of my past experience More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
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Jun 15, 2023 -

Tustin Lexus responded

Thank you for choosing us, Maria! We're so pleased to see you're always taken care of here. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 14, 2023

Great service as usual. Working with them as been easy. Request James Simmons if you can! More

by Sookasum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
Report | Print
Jun 15, 2023 -

Tustin Lexus responded

We appreciate your stellar rating & recommendation! We're so lucky to have James on our team and thrilled to hear your visit went seamlessly. We look forward to caring for your future auto needs! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 09, 2023

Derek is always fantastic to work with. Great communication and timing. Goes above and beyond customer service. More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Report | Print
Jun 13, 2023 -

Tustin Lexus responded

We love to hear your service visit went seamlessly, Tee! Thank you for being a valued member of the family! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 08, 2023

All aspects of my service were outstanding! Special thanks to the service manager, George; the service advisor, Derek; the service tech, Oscar! Looking forward to my next service in six m More

by henryvillanueva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Report | Print
Jun 09, 2023 -

Tustin Lexus responded

Hi Henry, It's a team effort here and we're so happy to see that our service team provided you with the 5-star service that you deserved. Thank you so much for taking the time to share this and we'll see you here in six months! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Jun 09, 2023 -

henryvillanueva responded

Thank you for verifying that all aspects of my service were outstanding and that all ratings were five star for the service manager, George; the service advisor, Derek; and the service tech, Oscar! Looking forward to my next service in six months! Thank you, Henry Villanueva

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