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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,451 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,451 reviews

June 08, 2023

They were prompt in looking at my problem, “check engine” light. They found the problem and were able to fix within a day, as I needed to leave town and get home. More

by ktmorishta
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James W Simmons
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Jun 09, 2023 -

Tustin Lexus responded

We're happy to see we were able to diagnose and resolve this issue. We hope you had a safe drive home and we appreciate you sharing your experience here. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 07, 2023

My experience in Tustin Lexus is amazing every time I drop my car off for service. Derek takes really good care of me Bobby the sales guy is awesome. The whole staff is amazing. Never had a problem. More

by Aash68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Jun 07, 2023 -

Tustin Lexus responded

It's a team effort here and we're happy to see that Derek, Bobby, and our team provide you with the world-class service you deserve. Thanks for being part of our Tustin Lexus Family and thanks for this great review. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 07, 2023

Could not have had more professional and courteous service. Completely covered everything to be done and the pricing - no surprises. Kept me informed and when needed a loaner car was available imme More

by JAFJOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
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Jun 07, 2023 -

Tustin Lexus responded

We work hard to provide the best service possible and we're happy to see James did just that. Thank you for choosing us here for your Lexus needs and we hope to work together again in the future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 04, 2023

excellant sales person and financial person very esay to work with and professional we would highly recomend them. More

by fglidewell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Tibbett sales
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Jun 05, 2023 -

Tustin Lexus responded

It's a team effort here and we're pleased to see our team worked hard to make sure you had a quality car-buying experience. Thank you for the opportunity to earn your business and thank you for this 5-star review. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 03, 2023

Excellent service department. Service representative was extremely helpful, knowledgeable and polite. Highly recommend this dealership. More

by aussieplaxi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
Report | Print
Jun 05, 2023 -

Tustin Lexus responded

It's a pleasure to read this and we appreciate you choosing us here for your vehicle needs. We hope your Lexus is running like new and we can't wait to see you here at your next visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 01, 2023

Evan was able to get me in the same day I called for a regular service. He was very professional and friendly. More

by shelieaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Nguyen
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Jun 01, 2023 -

Tustin Lexus responded

Hi Sheli, We're here to help and happy to see that our team was accommodating and able to get you in for same-day service. We hope your Lexus is running like new again and we look forward to seeing you here at your next visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

May 31, 2023

They were very professional and helpful. They found the exact car I wanted and showed me how to use it. More

by arayj
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray and Bobby
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Jun 01, 2023 -

Tustin Lexus responded

We are very pleased to read about your car-buying experience and see that our team did a great job getting you into the vehicle that you deserve. Thanks for both your business and your feedback and we hope to continue to help take care of all your future Lexus needs. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

May 30, 2023

Dedicated , knowledgeable employees. Salespeople are professional and not. “ pushy “.willing to order from sister location. More

by hagotterer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi, Rick Massucci, Derek Kincebach
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May 31, 2023 -

Tustin Lexus responded

We're very pleased to read this and see that our team is accommodating. We appreciate your positive feedback and we hope to continue to provide you with this same great service. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

May 30, 2023

Pleasant, professional, enlightening enlightening, and helpful helpful. I appreciate the attention to being. Ada compliant. The plasma screen showing the scanning of my car as I arrived. I found quite in More

by Ibejanet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in service
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May 31, 2023 -

Tustin Lexus responded

We're very pleased to read this, as we work hard to make sure each guest receives the 5-star service they deserve. Thank you for taking the time to share this and please don't hesitate to let us know should you have any questions about anything. We're always happy to help. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

May 30, 2023

Work done on time. Scheduling was easy. Service writer was courteous. Waiting area was clean. More

by Sureshtek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
May 31, 2023 -

Tustin Lexus responded

We understand that your time is valuable, which is why we're happy to see you received prompt and quality service. Thanks for choosing us here for your service needs and we can't wait to see you at your next visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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