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Tustin Lexus
Tustin, CA
1,448 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,448 reviews
November 17, 2022
Rick Massucci is the main reason I keep coming back to Tustin Lexus. He is very professional, kind, and knowledgeable. He takes good care of my car and me. Tustin Lexus. He is very professional, kind, and knowledgeable. He takes good care of my car and me. More
by ginio
Employees Worked With
Rick Massucci
November 11, 2022
Great service. Advisors are courteous, knowledgeable, professional, and accommodating. The dealership and service areas are very clean and comfortable: I get the Advisors are courteous, knowledgeable, professional, and accommodating. The dealership and service areas are very clean and comfortable: I get the car back all clean and ready on time. More
by EV
Employees Worked With
Brando Alegre, Paul Kim
November 11, 2022
excellent and prompt service. the new service waiting area is clean and somewhat sterile. more art or plants would help relax customers as they wait. the new service waiting area is clean and somewhat sterile. more art or plants would help relax customers as they wait. More
by Lexus owner
Employees Worked With
Rick Massucci
November 10, 2022
Newly renovated dealership is very clean, comfortable and accommodating. The Staff is very professional and transparent to work with. Will definitely recommend to families and friends!!! accommodating. The Staff is very professional and transparent to work with. Will definitely recommend to families and friends!!! More
by keithimoto
Employees Worked With
George Glover
November 10, 2022
I have purchased 2 cars from this dealership. I received the best customer service during the purchase through my years of ownership and necessary maintenance service! Every department is profess I received the best customer service during the purchase through my years of ownership and necessary maintenance service! Every department is professional and organized. I will continue to do business with this dealership on my next purchase! Thank you More
by jdaugherty
Employees Worked With
Eddie Lopez, Dave Strader, Alex Kim, Jeremy Harris, Joshua Pratt
November 09, 2022
Iman is very professional and friendly. Every time I get my car service he is always there for me. He makes recommendations once he finds a problem. This is an excellent place to get car Every time I get my car service he is always there for me. He makes recommendations once he finds a problem. This is an excellent place to get car service. More
by jmmjsun
Employees Worked With
Iman Azimi
November 02, 2022
Derek was great to work with. Provided me with a nice courtesy vehicle as my repairs were going to take longer than originally anticipated. Provided me with a nice courtesy vehicle as my repairs were going to take longer than originally anticipated. More
by KL333
Employees Worked With
Derek Kincebach
November 02, 2022
the staff that attended me was very attentive with this it would be my second time that I go for the service of my car and the treatment towards the clients is very special polite and very courteous it would be my second time that I go for the service of my car and the treatment towards the clients is very special polite and very courteous More
by Jacob ramirez
Employees Worked With
Iman Azimi
October 25, 2022
so well managed and run. everyone from sales to service is a true professional. i would highly recommend this place for your next car. everyone from sales to service is a true professional. i would highly recommend this place for your next car. More
by Tony B-Anaheim Hills
Employees Worked With
Iman Azimi
