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Tustin Lexus
Tustin, CA
1,451 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,451 reviews
July 05, 2022
Derek is a delight to work with, and always provides a satisfying customer experience that keeps me coming back again and again to this dealership, where I bought my RX over 20 years ago! The remodeling o satisfying customer experience that keeps me coming back again and again to this dealership, where I bought my RX over 20 years ago! The remodeling offers far more space yet the courteous and responsive service has always been and continues to be golden! More
by Rachelle
Employees Worked With
Derek Kincebach
June 28, 2022
Rick is always great to work with and makes sure any concerns are addressed and follows up afterward. He makes it very easy to drop the car off and get into a loaner so I can go about my day. Thanks! concerns are addressed and follows up afterward. He makes it very easy to drop the car off and get into a loaner so I can go about my day. Thanks! More
by austin.wadva
Employees Worked With
Rick Massucci
June 28, 2022
The service team always goes out of their way to create a pleasant experience. I also really like the remodeling they’ve done to their dealership. pleasant experience. I also really like the remodeling they’ve done to their dealership. More
by davidcehrlich
Employees Worked With
Rick Massucci, Derek Kincebach
June 24, 2022
Derek K. from the Service Department is always a pleasure to work with. He addresses all your concerns and follows up in a timely manner. from the Service Department is always a pleasure to work with. He addresses all your concerns and follows up in a timely manner. More
by TD
Employees Worked With
Derek Kincebach
June 24, 2022
We had a great experience! The service was excellent! We would definitely recommend friends and family! Love the remodeling! We felt very welcomed and enjoyed the free coffee a The service was excellent! We would definitely recommend friends and family! Love the remodeling! We felt very welcomed and enjoyed the free coffee and water! Richard Kim was very friendly, knowledgeable, and overall AMAZING!!! More
by nsreng
Employees Worked With
Richard kim
