Tustin Lexus

Great service & team. Great follow up on the work being achieved and the team was welcoming. Great follow up on the work being achieved and the team was welcoming. More

Consistently above average and thorough. I highly recommend. Comfortable and well kept facilities. They make you feel like a valued customer. I highly recommend. Comfortable and well kept facilities. They make you feel like a valued customer. More

Professional and reliable are what I value the most of this dealer. I have been their customer for the last 20+ years. this dealer. I have been their customer for the last 20+ years. More

Evan is a fantastic service manager. He kept me up to date on my service and did his best to get parts snd labor covered, after my warranty had expired. He is a true professional. He kept me up to date on my service and did his best to get parts snd labor covered, after my warranty had expired. He is a true professional. More

Derek in the service department is always a pleasure to work with. Very accommodating with my last minute appointment and communicative. Highly recommend Derek for all your service needs. work with. Very accommodating with my last minute appointment and communicative. Highly recommend Derek for all your service needs. More

I have been a very satisfied customer of Tustin Lexus for over 31 years. Their recent remodel has turned their facility into a great place to do business! over 31 years. Their recent remodel has turned their facility into a great place to do business! More

Had a great experience at Tustin Lexus. Keith Imoto was very pleasant and patient with my husband and me. Keith made the process in buying a car fast and simple. Best customer service we ha Keith Imoto was very pleasant and patient with my husband and me. Keith made the process in buying a car fast and simple. Best customer service we had and will be going back to service our new Lexus. More

Iman was great to work with! Hit him up if you need a service person! Hit him up if you need a service person! More

Great team to work with. I was tested professionally. Iman my advisor was great with answering all my questions. I was tested professionally. Iman my advisor was great with answering all my questions. More

This is my second Lexus purchased here. Been to other Lexus dealerships but always end up coming back to this one and making the purchase. Sales representatives are welcoming and non-judgme Been to other Lexus dealerships but always end up coming back to this one and making the purchase. Sales representatives are welcoming and non-judgmental and continue to assist you and your requests eventhough inventory may not be in yet. Another dealership Cerritos Lexus, didn't give my husband and I any attention and when we approached them for questioning about status of inventory and ordering...the sales reps was dismissive and said "we have no cars" not even wanting to speak with us. Eventhough there website was misleading showing the car i wanted was on the lot. Just based on another few words that were exchanged by the two sales reps and their demeanor/tone. We took our business elsewhere and went to Tustin Lexus in which we knew that the car wasn't available yet, but were able to make a reservation. I called Rex Urasaki after sending all my interests options via email. Correspondence was great via phone, email, and in person. I love my Lexus NX 350h and am very happy and appreciative of the time Rex and his team took to show me the new features, signing in to Lexus App, and ensuring settings were good for me to drive home happy! More