Twin City Dodge Chrysler Jeep Ram - Service Center

Staff is always friendly and helpful. Work is done on time and done correctly. I would recommend them highly Work is done on time and done correctly. I would recommend them highly More

Labor too overpriced. Should be 1500$ for service when the parts are only 300$ and the job took a couple hours. Should be 1500$ for service when the parts are only 300$ and the job took a couple hours. More

Your prices on oil change has has gone up almost 30 to 40% over the last three years. It’s almost impossible to afford anymore. The person that checked me in seemed very distracted and kept making excus 40% over the last three years. It’s almost impossible to afford anymore. The person that checked me in seemed very distracted and kept making excuses for the faulty computer system. my car sat in the ready to go bay for 15 minutes until I finally asked someone if I could check out. More

My hood was a not straight from the factory and they straightened it out for me. straightened it out for me. More

Marc was very nice when I spoke to him but he did not explain how long it would take for my repair of a seat cover and steering stabilizer. I called on the next day and asked about it and was told it was explain how long it would take for my repair of a seat cover and steering stabilizer. I called on the next day and asked about it and was told it wasn’t in the shop yet even though my appt was 945 on a Friday. He never gave me an update on when it would be done. I would never recommend this service center to anyone and would rather drive to Kokomo to have repair done. More

Good service. A little pricey. I feel confident taking my Jeep in for service. Loved my service rep A little pricey. I feel confident taking my Jeep in for service. Loved my service rep More

Very sweet customer service they are always so nice to me. I enjoy coming there.! me. I enjoy coming there.! More

Tony is the best service advisor. All employees were very helpful and friendly. Overall good experience All employees were very helpful and friendly. Overall good experience More

Dealership charged us over the maximum price for a part that we needed. Was disrespected when the person asked how MANY credit cards we’d be paying with, the person then failed to inform us beforehand that that we needed. Was disrespected when the person asked how MANY credit cards we’d be paying with, the person then failed to inform us beforehand that there would be an upcharge if paying with a credit card…until we were getting ready to run the card. I will not be bringing my car back here in the future. Overpriced and completely awful customer service with people who lack common respect. More

Dennis is very welcoming each and every time I bring my vehicle in. Tony did a great job making sure my car was serviced properly. vehicle in. Tony did a great job making sure my car was serviced properly. More