Twin Falls Chevrolet

The service was great, but making the appointment was not a good experience . Thanks bye a good experience . Thanks bye More

Took over 3 hours to do a scheduled oil change. Was told to change the air filter but did not. to change the air filter but did not. More

They took over a month to pay off a loan from a trade in causing multiple issues with transaction. They took advantage of the situation. causing multiple issues with transaction. They took advantage of the situation. More

Had to stop into this dealership on our way out from Oregon to Nashville on the 2nd day of our trip pulling our 5th wheel trailer during the first week August 2020. We had some issues with our 2003 Ch Oregon to Nashville on the 2nd day of our trip pulling our 5th wheel trailer during the first week August 2020. We had some issues with our 2003 Chevy Silverado 3500 6.6 duramax diesel blowing excessive smoke and lost power. We pulled off the freeway and found an RV park in nearby Wendell on a Saturday. Called the dealership and talked to Alex Birch, one of the service advisors. He said they could look at it Monday morning. I was able to disconnect by trailer and drive the truck to the dealer on Monday around 8:00am and Alex was able to get me in right away. So, I went and had some breakfast down the street. About 45 minutes to an hour later, Alex called to tell me the bad news, and that was, I had some of my injectors that were bad, which is one of the few pitfalls of this truck from 2001-2004. Even though my truck has just 80,000 miles, it was unfortunately out of service coverage. Alex let me talk to Matt Bridges, the shop foreman who gave me a detailed explanation of the problem after he did an injector balance test. Luckily, they had the parts in stock and Matt was able to start work on my truck right away. He had my truck done by 4:30pm, so we were able to get back on the road on Tuesday morning and I could certainly tell the difference in my trucks performance right away. They were able to drive me back to the RV park and pick me back up later that afternoon with their shuttle service while they worked on the vehicle. Thankfully, we were only down for 2.5 days and that was because it all started on a Saturday and we had to wait a day and half for the service shop to reopen. Thanks Alex and Matt for great service and getting us back on the road so quickly. We are now back home and have logged 4,200 miles since the service and my truck is running great. More

Very transparent dealership! No hidden fees and they made car buying super simple. Katrina Escobar was very helpful and a blast to work with. Thanks car buying super simple. Katrina Escobar was very helpful and a blast to work with. Thanks More

Online appointments has issues. Call .Check engine light was on plus oil change. Even with appt issue had prompt and wonderful service.Thanks Rick V!! was on plus oil change. Even with appt issue had prompt and wonderful service.Thanks Rick V!! More

Amazing If it was possible to give a higher than 5 star rating this place would get it. Sam and the others worked so diligently to help me find the right car If it was possible to give a higher than 5 star rating this place would get it. Sam and the others worked so diligently to help me find the right car and went over and above to find the best financing so the payments stay within my budget. Thanks guys. More

Service And Honesty Bought a Tahoe here. The sales price great. Service Manager Scott Price is always attentive and responsive when I bring the vehicle in for service. Bought a Tahoe here. The sales price great. Service Manager Scott Price is always attentive and responsive when I bring the vehicle in for service. More