Twin Pine Ford
Ephrata, PA
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We purchased a 2022 Hyundai Elantra Blue Hybrid from Twin Pines on November 28th, 2025. So less than 5 months ago. Since then, the vehicle has had a trouble light and had 3 different sensors changed, has had Pines on November 28th, 2025. So less than 5 months ago. Since then, the vehicle has had a trouble light and had 3 different sensors changed, has had new brakes due to a strange noise coming from the brakes when you accelerate or brake when going under 30 mph. I have contacted Twin Pines to see what can be done only to be rudely told your 30-day warranty is up. I will be looking into what legal avenues I have at my disposal as today the trouble like came back on. I have requested a call back but have not heard anything. They sure called and harassed me when I told them I had 10k to put down and was looking for a car but have not had the same energy with all these issues. I would advise avoiding them at all costs. As we are now out 10k down payment and hundreds of dollars into repairs that still did not fix the problems this car is having. More
Hans took care of me personally servicing my Ford Transit Van. He is very professional and caring and did an outstanding job. We were very pleased with his work. Metin and julie erinc . Van. He is very professional and caring and did an outstanding job. We were very pleased with his work. Metin and julie erinc . More
Outstanding customer service. Brian was informative and helpful, he answered all of our questions. Brian made us feel welcome and helped us set up Ford Pass on our phones. Brian was informative and helpful, he answered all of our questions. Brian made us feel welcome and helped us set up Ford Pass on our phones. More
Caleb Z. , sales associate at Twin Pine Ford, was excellent to work with; very pleasant and accommodating. Thanks, Caleb and team at Twin Pine, for assisting u , sales associate at Twin Pine Ford, was excellent to work with; very pleasant and accommodating. Thanks, Caleb and team at Twin Pine, for assisting us. More
Ryan was very friendly and and helpful. Very knowledgeable about everything and made me feel comfortable about my choice Very knowledgeable about everything and made me feel comfortable about my choice More
Twin Pine Ford was super nice to deal with. Bruce Kline did a great job helping me get the deal I wanted on the car I was interested in. I will definitely consider Twin Pine in the future wh Bruce Kline did a great job helping me get the deal I wanted on the car I was interested in. I will definitely consider Twin Pine in the future when looking for a vehicle. More
Salesman Zach Covert was AMAZING! The only thing that kept the experience from being a 5 out of 5 was too much pressure from the finance guy to purchase extended warranty add ons. The only thing that kept the experience from being a 5 out of 5 was too much pressure from the finance guy to purchase extended warranty add ons. More


