
Twin Pine Ford
Ephrata, PA
Filter Reviews by Keyword
By Type
Showing 510 reviews
Excellent sales and service We purchase a 2010 Acura TSX. The car was flawless and the price was the lowest for that model year and mileage that I could find online within 300 m We purchase a 2010 Acura TSX. The car was flawless and the price was the lowest for that model year and mileage that I could find online within 300 miles of my home. Mike A., our salesman was very helpful, patient, and allowed us the necessary time and test drives to make our decision. The staff also found a very good financing program for us. We were very pleased overall. More
First time buyer Twin Pine...Very Happy Mike Altebrando ....Was the service rep! Enjoyed the fact he was not pushy and let me experience the car from my point of few. I was very happy seein Mike Altebrando ....Was the service rep! Enjoyed the fact he was not pushy and let me experience the car from my point of few. I was very happy seeing the car Buick Regal was exactly what was posted on the web site. Since I had drove for over and hour to few the car. Very pleased with how everything was handle. I have already recommended the dealership to others who have heard of the dealership. They were impressed with the appearance of the car as well with the purchase price. Thank You Twin Pine a New Customer! More
Easy as 1-2-3 Buying a car has never been an easy experience until now. Great selection of vehicles from every make and model which allowed me to do my own compari Buying a car has never been an easy experience until now. Great selection of vehicles from every make and model which allowed me to do my own comparisons. Thanks Mike A for being patient with me. Highly recommend purchasing a car from them. Easiest process I have been through in my 20 years of purchasing cars. More
Great Experience Drove about an hour to this location. I was pleased and would make the drive again. The vehicle was exactly as posted on the website. Mike A. Was help Drove about an hour to this location. I was pleased and would make the drive again. The vehicle was exactly as posted on the website. Mike A. Was helpful and accommodating. The whole staff was very customer service orientated. Overall a great experience! More
Great experience!! This is a great dealership. Their website is easy to navigate and their selection is better than most. They have a large inventory of quality cars for This is a great dealership. Their website is easy to navigate and their selection is better than most. They have a large inventory of quality cars foreign and domestic. The staff is friendly without being pushy and they are eager to help. If they don't have what your looking for they will find it. More
Great customer service and great environment Came by looking for a new car that would fit my 3 kids better than the one I had. Met a sales person named Seth he was very friendly and knew his info Came by looking for a new car that would fit my 3 kids better than the one I had. Met a sales person named Seth he was very friendly and knew his information. Place has a great environment and friendly staff. Loving the new car thanks for a great buying experience. More
Very easy to deal with! I recently visited Twin Pine Auto and was greeted by their salesperson Mike. It was refreshing to find someone who I felt truly took my interests in I recently visited Twin Pine Auto and was greeted by their salesperson Mike. It was refreshing to find someone who I felt truly took my interests in my concerns. Mike took the time to explain how Twin Pine was different than a lot of other dealerships and the quality of the car we looked at spoke for itself. I wouldn't hesitate to send anyone in the market for a good deal to see Mike at Twin Pine. Keep up the good work! More
Horrible customer service After driving 2 hours one way to purchase, we were met with terrible customer service. Seriously no salesman EVEN got in the car with us once. They li After driving 2 hours one way to purchase, we were met with terrible customer service. Seriously no salesman EVEN got in the car with us once. They literally handed us keys pointed us in the direction of the car and we were to find it and test drive it alone?? Who does that? Also after purchasing the vehicle, which no salesman still ever stepped foot in we were rewarded with an absolutely EMPTY tank of gas! So here we are at 9:30 at night 2 hours away from home with a 2 year old child and no direction to find a gas station to fend for ourselves. They absolutely refused to put ANY gas in the tank for us after spending well over $30,000! They told us we got a good deal so they didn't have to fill the gas tank up. The deal was ok but how about investing in your customers to ensure repeat buyers. I will next time go to carmax where at least they will fill the tank. I'd be willing to pay more $ to be treated right. NEVER again will I go to twin pine auto group. More
Very friendly and nice atmosphere! My husband and I worked with Darin Beachy. He was a pleasure to work with, very informative with any questions we had and very accomodating while we w My husband and I worked with Darin Beachy. He was a pleasure to work with, very informative with any questions we had and very accomodating while we waited for the paperwork to be processed. Our experience has prompted me to recommend your dealership to a lot of our friends and since we bought the car for our 16 year old son we have a lot of parents asking us where we purchased the car. We recommended you very highly. Thanks, Mr and Mrs Hoss More
Most Buyer Friendly Auto Dealer Ever! Twin Pine Auto Group is the greatest group of people we have had the pleasure dealing with for a car. They were straight forward, honest, and friendly Twin Pine Auto Group is the greatest group of people we have had the pleasure dealing with for a car. They were straight forward, honest, and friendly. We love you Twin Pine! Thank you for our new Buick Verano. Dawn & Doug Eddinger. More