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Two Rivers Ford
Mt Juliet, TN
896 Reviews
John Barker's Two Rivers Ford is locally owned and has been proudly serving Middle Tennessee and the South since 1983. We're one of the top 40 Ford Dealers in the Nation, and we sell all our new, non-specialty Fords at invoice, which means we have the best prices around. We also have a non-commissioned sales team that offers a no-pressure, transparent buying experience. We have a huge selection of certified pre-owned vehicles, and we have a Commercial Vehicle Division for your work truck needs. And when it comes to service, we offer in-dealership service, mobile service, plus pick-up-and-delivery. There's a reason we're the South's Most Trusted Ford dealer. We'd love the opportunity to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 896 reviews
October 25, 2015
Great car dealer! We have been to many dealers and this is one of the nicest one we have been to. We appreciate that they did not try to cram the expended protection pl We have been to many dealers and this is one of the nicest one we have been to. We appreciate that they did not try to cram the expended protection plans down our throat. They let us decide what we wanted and what we needed. All and all if your looking for an informative and helpful dealer this is the place to go! More
by whenson86
Employees Worked With
Allen King
October 23, 2015
Wonderful, friendly, answer all questions We went looking for a new ford Explorer and we had a price in mind. My sale man was most helpful. He took time to show us several and answer all my We went looking for a new ford Explorer and we had a price in mind. My sale man was most helpful. He took time to show us several and answer all my many questions. Most sale man would have called it quits with me. It had been several years since I brought a car and it was a big deal to me. I could not make my mind up and I told him I had to sleep on it. We came back two days later and he was so helpful, he gave me all his time and attention. We now have a new 2016 Ford Explorer all because of Wayne Bandy . I will tell everyone about him and Two Rivers Ford. More
by Marlena2
Employees Worked With
Wayne Bandy
October 21, 2015
Abe Kahn was Great! Initially I was hesitant to part with my "baby", a 2014 Mustang convertible, and Abe sensed this during our first visit with my trade-in. He didn't pr Initially I was hesitant to part with my "baby", a 2014 Mustang convertible, and Abe sensed this during our first visit with my trade-in. He didn't pressure me, but offered any additional assistance as I was leaving Two Rivers on a Friday. Over that same weekend, I visited two other dealerships and just wasn't finding the best fit for me in a new car. So then I decided to visit the Two Rivers Ford website to peruse their online inventory. After scouring through all their inventory for my two target vehicle types, and reading the detailed specs, I determined a car that could sufficiently replace my beloved sports car. I visited the dealership to "seal the deal" at the end of what had been a very stressful day at work, and my elderly mother's news of the day...her house had snakes. Yikes! Abe worked very diligently to make the sale/trade as efficient as possible. He was calm and collected, helping to level all my angst and anxiety. To be honest, my own behavior was less than stellar as my emotions bubbled to the surface during our negotiations. Abe was incredible at dealing with me! I highly recommend Abe Khan and Two Rivers Ford. These guys really are human, and they care, which is not always the case in a high dollar sales deal. Kudos! More
by RubyRed14
Employees Worked With
October 10, 2015
Loyal customer to NEVER return! When it came tile to sign the final line of the sale, I negotiated for weather tech mats, and was told the tonneau cover that I was negotiating for wa When it came tile to sign the final line of the sale, I negotiated for weather tech mats, and was told the tonneau cover that I was negotiating for was $850 cost. I accepted the floor mats and also asked Jay the truck sales manager if I could purchase the tonneau cover at cost, his answer was yes. I signed and left a happy customer. This is the 3rd vehicle I have purchased with Two Rivers and traded 2 other cars with them. I arrived the following Saturday when my mats arrived and my tag was also installed. My salesman, Abe Khan, installed the mats and commented he ordered an extra mat because he was unsure of the one I needed. I inquired about the tonneau cover and had cash in pocket to buy, and was told, "Jay is not here and he has to approve" Returned once again on the following Saturday because the key code for the locks was not in the vehicle. The service advisor, Chuck Shelton, provided me with the code for the locks and showed me how it worked. I saw Abe, and at this time let him know the front mat was incorrect. He said let me check into it it, again, Jay is not here, and I'll get back to you I ordered the correct mat and awaited a call from Abe, it never came, so today I spoke with Tommy, the manager and informed him that the deal was not kept, and they lost a Loyal customer. Good luck in dealing with this dealer!, More
by Chef Randy
September 30, 2015
Amazing Quick Lease We had visited a number of Ford dealerships and did not feel anyone really wanted to make a sell. Then we went to Two Rivers Ford. Brent was amazing We had visited a number of Ford dealerships and did not feel anyone really wanted to make a sell. Then we went to Two Rivers Ford. Brent was amazing the service and care we received from both Brent and Kenny was top notch we felt taken care of and will be back soon for a new car for me. Thank You Shawn & Joella More
by FordFamily
Employees Worked With
Kenny Fitzpatrick, Chuck Shelton, Brent Jordan
September 29, 2015
Great Experience I have nothing but great things to say about my experience with Tom Phillips and Two Rivers in general. My wife and I purchased a used 2013 Ford Esca I have nothing but great things to say about my experience with Tom Phillips and Two Rivers in general. My wife and I purchased a used 2013 Ford Escape earlier this month. The price was fair an equitable for both parties, and Tom went above and beyond to see that every concern we had was addressed. He was knowledgeable about his inventory, and made sure to follow through on every promise made. He even went as far as giving me a ride to the airport (I was heading out of town for work) after picking up my wife's car. Overall great experience! More
by Matt B.
Employees Worked With
September 25, 2015
Awesome experience I could not find the Mustang I wanted. Kevin Collins at Two Rivers Ford suggested I order it. We agreed on the deal in June. Kevin said it would I could not find the Mustang I wanted. Kevin Collins at Two Rivers Ford suggested I order it. We agreed on the deal in June. Kevin said it would be about 10 weeks until the car arrived. The car arrived in 10 weeks and it was exactly what I wanted. Kevin provided great customer service and a great buying experience. I will, and have,recommended Kevin and Two Rivers Ford More
by BJ Wolf
Employees Worked With
Kevin Collins
September 21, 2015
Employees very helpful & informative We have always had good experience with sales department when shopping for new car. We have had lengthy relationship for our automobile needs. We will We have always had good experience with sales department when shopping for new car. We have had lengthy relationship for our automobile needs. We will go back with any future needs. More
by gomerd
Employees Worked With
Wayne Bandy
September 14, 2015
Excellent experience! I had an amazing first time truck buying experience at Two Rivers Ford. Tom Phillips helped me tremendously throughout the whole buying process. He I had an amazing first time truck buying experience at Two Rivers Ford. Tom Phillips helped me tremendously throughout the whole buying process. He was knowledgeable, courteous and best of all, there was no pressure put on the sale. I would highly recommend Two Rivers Ford and Tom Phillips to anyone looking for a new/used vehicle. More
by ecowles
Employees Worked With
September 08, 2015
Wonderful experience! John Q was my salesman and he was extremely nice and very helpful. I would definitely recommend Two Rivers Ford to my friends and family! John Q was my salesman and he was extremely nice and very helpful. I would definitely recommend Two Rivers Ford to my friends and family! More
by Claygoostree@comcast.net
Employees Worked With
