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92 Reviews of Two Rivers Ford Inc - Service Center
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April 04, 2014
Two Rivers Ford is a dealership that you can trust to do way they say for a very reasonable price. John Q asked me to try thier service department even though I own another manufactures vehicle. They do a way they say for a very reasonable price. John Q asked me to try thier service department even though I own another manufactures vehicle. They do a much better job than any dealer that I have ever been to. Most of all you can trust them. More
by shell001
Employees Worked With
Helpful August 24, 2007
If there ever is a problem, their motto is "The customer is always right." The service manager is always available to address any complaints that I may have, even it it means calling the factory, FORD MOTOR is always right." The service manager is always available to address any complaints that I may have, even it it means calling the factory, FORD MOTOR COMPANY. The service department has taken care of a problem that occurred shortly after the warranty expired because they felt that it was a factory defect. They stated that the part failed prematurely, that it should have lasted much longer. I know of no other dealer/service department that would admit that a part failed "before it's time" and correct the problem without having the customer pay for the repair that was out of warranty. Please note, I have purchased several new cars over the years. More so than average. More
by grady572
Employees Worked With
Chris Taylor, Charles Moyer, Stephen Hess, Sam Vuocolo
