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Tynan's Kia - Service Center

4.8

39 Lifetime Service Reviews

2849 South College Avenue, Fort Collins, Colorado 80525

40 Reviews of Tynan's Kia - Service Center

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February 15, 2019

"Another excellent experience"

- Kelly

I go to this dealership for all services ~ brakes, oil changes, etc. ~ very competitive and efficient! They always accommodate my scheduling and budgetary issues and I trust that they always take the best care of my KIA!

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Recommend Dealer
Yes
Employees Worked With
D in the service department
February 12, 2019

"I was in and out fast "

- Jburnett

I had an appointment for a oil change and thought it would take a long time they got it done in 30 minutes and I was in and out

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Recommend Dealer
Yes
Employees Worked With
Dee
February 07, 2019

"Great people!!"

- Mychele2018

I have never had a bad experience in the service department. They are always friendly and very professional. I would recommend them for anything. Thank you Dee!

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Yes
Employees Worked With
Dee, Ryan
February 06, 2019

"The BEST! "

- Stingu

We dropped in to see if we could get the oil changed on our Stinger. We were surprised when Dee told us they could get it right in! We were provided with a Lyft ride to the mall for free instead of sitting around waiting. Dee was the most pleasant and accommodating service writer I’ve ever dealt with. Tynans will be our go-to from now on. We wish we would have bought our Stinger from you. Thank you!!

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Recommend Dealer
Yes
Employees Worked With
Dee
February 06, 2019

"Job well done."

- BoboconQ

So far everything from the initial visit with the salesman Tony to the service appountments has been a top notch effort on thr part of the dealership. I have been immensely satisfied with my experience.

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Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : The woman i the service department has been very professional and courteous. Unfortunately i cannot remeber her name.
February 04, 2019

"Starter Problem in my vehicle"

- Jspeer

Had a problem with my car not starting when cold, it happened 3 or 4 times but eventually it would make contact and start. It's not the battery because the lights radio work it just won't turn over. On Jan. 25th, it wouldn't start at all and had to be towed to the dealership. Their investigation said there was a bad relay in the starter, and it was replaced. It started fine for a week and had another cold morning on Feb 1st and it didn't want to start again, but like when it first started haveing the problem, after a few tries it connected and started. I call the dealership and was going to bring it back on Monday morning the 4th, but after my husband calling in and talking to someone they didn't know what they would do if we brought it in because it was starting but I'm pretty sure the next cold morning we have I'm going to have the same problem. This is very dissappointing to have a 2 year old car and having a problem that can't be fixed because they can't figure out what is wrong. I really don't want to have my car towed again. Reading on line this seems to be a common problem others have had with the Sorentos, so seems to me there should be a fix, if not, Kia needs to figure out what's causing it. My car is still under warranty and it would be nice to have this fixed before it happens again or my warranty expires.

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Yes
Employees Worked With
D Christy
February 02, 2019

"One bad experience in 13 years coming to Tynan's Kia"

- lne1999j

Really so bummed after my first terrible experience today in the Service Department with the Manager. As the customer, am caught between a body shop repair and Kia as to who is paying for a fix. Sunroof worked after hail damage repaired by Auto Collision Experts. Went to Kia as it isn't working now after warranty repairs and recalls. Kia says it is ACE that caused it and want the customer to pay. ACE is contacting Kia now to try and resolve as the work there is under warranty too. Not sure how a customer is to know if it is a Kia warranty issue or warranty from a repair when Kia was the last to touch it. The service manager is the most rude employee I have ever dealt with in my 13 years coming there for new vehicles and all of the service. BEWARE of this location as it may be worth your time to go to Longmont Kia or even Peak Kia for warranty repairs. Hoping ACE and Kia can work it out so I have my car back. UPDATE: ACE stepped up and paid so my car is no longer being held hostage. No apology and in fact, Kia is still blaming the repair shop. Incredibly disappointed in Kia and will go to a different location. Hope the owner sees and addresses the disrespect of the service manager.

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Recommend Dealer
No
Employees Worked With
Dee and Ryan K
January 25, 2019

"Excellent "

- Dina

Very helpful, in service and any questions you want to ask ,and excellent explanation about the car all the people that work in the shop.

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Recommend Dealer
Yes
Employees Worked With
Darin Buckenmeyer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rocky Douangdara
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Akira Moriyasu
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tony Sanchez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Justin Kozak
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Eve Grey, Riley Hultman, Janessa Montoya, Mark Ruybal
January 22, 2019

"Great Service Employees"

- Vickie

Dee at the Service Department counter was great as always. Waiting for my oil change was a short, but needed experience, especially since I did not have a appointment (usually I make one).

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Recommend Dealer
Yes
Employees Worked With
Dee - Service Department Counter
January 21, 2019

"All Good"

- Karenann2483

Once again my experience was a good one. I was kept up to date on all issues and the time frame of my car being finished and ready for pick up. Also, once again I was helped by Dee, who really knows good customer service. It really is because of her that I bring my car in. I live in Denver, but feel having my car serviced up in Fort Collins is worth the extra time and drive. Thanks again for all the hard work. John Garrity

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Recommend Dealer
Yes
Employees Worked With
Dee
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