Tynan's Nissan Aurora - Service Center

I went in for an oil change. Chase assisted me, as he has in the past. I appreciate his honesty; he’s not pushy about selling me a service and I appreciate that. in the past. I appreciate his honesty; he’s not pushy about selling me a service and I appreciate that. More

Service was completed on time with a smile. All questions were answered and work completed to my satisfaction. Very good that Tynans takes Costco coupons. were answered and work completed to my satisfaction. Very good that Tynans takes Costco coupons. More

I called earlier in the week and was given an “appointment” for 9:30am, but when I showed up on time, I waited 20 minutes just to talk to someone. Then they were rude and said it was first come, “appointment” for 9:30am, but when I showed up on time, I waited 20 minutes just to talk to someone. Then they were rude and said it was first come, first serve, and would be several hours. Don’t mislead people. I would have shown up at 8am if I knew that was the case. I also felt they gave a very high quote ($330). I later did some research online suggesting the same service should be less than half that. Ended up going to Les Schwab and they were able to get one of the caps off on the spot at no cost. I question Nissan’s effort level. More

Love this Dealership!! The team is very professional and welcoming! They make it a point to remember their customer names. Also the greeting at the door is A1 service! Makes me want to always want to do my welcoming! They make it a point to remember their customer names. Also the greeting at the door is A1 service! Makes me want to always want to do my service at the dealership. More

Did the required Maintenance in an efficient manner and the shuttle to my home and back to the dealership was great. My service advisor went over all work done with me. the shuttle to my home and back to the dealership was great. My service advisor went over all work done with me. More

My main complaint is that you can't make an appointment for service. There's nothing "Express" about having to wait versus having an appointment. I've complained about this before to no avail. Maybe this i for service. There's nothing "Express" about having to wait versus having an appointment. I've complained about this before to no avail. Maybe this is a corporate level policy rather than a local policy but it is bulxxxx. More

Rich was very helpful and informational. He was accommodating and made the process of getting our issue resolved extremely efficient. When though the dealership is far from our house, we will defi accommodating and made the process of getting our issue resolved extremely efficient. When though the dealership is far from our house, we will definitely come back as the other dealerships were a pain to deal with. More

It was a great service thank you for everything it was very generous.They washed our car and did a great job fixing everything thank you again. very generous.They washed our car and did a great job fixing everything thank you again. More

Service was prompt and courteous, explaining in detail the work that would be performed. I was most impressed at the reasonable price and the actual bill matching the initial estimate. the work that would be performed. I was most impressed at the reasonable price and the actual bill matching the initial estimate. More

perfectly good communication and well serve on car work good maintain the car was done in my expectation is wash clean by the movement i was there and had a good treatment on special discount that is a nic good maintain the car was done in my expectation is wash clean by the movement i was there and had a good treatment on special discount that is a nice deserve service center More