Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,888 Reviews of Tynan's Nissan Aurora - Service Center
Sort by
February 15, 2018
Tire light Been using Tynan’s for years both sales and service. Would never think of going anywhere else! When purchasing my vehicles and when having them servic Been using Tynan’s for years both sales and service. Would never think of going anywhere else! When purchasing my vehicles and when having them serviced I am treated as part of the family! More
by TMAX
Verified Customer
Helpful February 15, 2018
Compassionate and considerate We had just lost our Grandson to suicide and Jason was there the day I brought my car in to get it checked to make sure the vehicle was ready for the We had just lost our Grandson to suicide and Jason was there the day I brought my car in to get it checked to make sure the vehicle was ready for the road trip. He was totally sympathetic to the situation and got my car in right away and did the normal checks on sent me on my way. I so appreciate his kindness at our time of loss and it will never be forgotten. More
by Granmama
Employees Worked With
Jason
February 15, 2018
Total Satisfaction If you need an experienced, efficient, and professional service provided for your vehicle consider Tynan's Nissan. They have worked on all our vehicle If you need an experienced, efficient, and professional service provided for your vehicle consider Tynan's Nissan. They have worked on all our vehicles (Nissan, Honda and Pontiac, Dependable work and very knowledgeable.I highly recommend Tynan's Nissan. William Miller More
by BILL@STEELMANAGEMENT.NET
Employees Worked With
Luke Clearwater
February 15, 2018
Awesome service! Luke helped me with a couple recalls on my Nissan Sentra and also showed me in detail what maintenance and repairs I need to get done. I will definite Luke helped me with a couple recalls on my Nissan Sentra and also showed me in detail what maintenance and repairs I need to get done. I will definitely come back to this location in the future. More
by HAZELYN.CHAVEZ
Employees Worked With
Luke Lizzul
February 15, 2018
Reliable and provides great continuity of care I have been very satisfied with my service experiences at Tynan's. While the dealership is generally more expensive for major repairs than smaller bus I have been very satisfied with my service experiences at Tynan's. While the dealership is generally more expensive for major repairs than smaller businesses, I think there are some hidden savings with purchase of packages such as there 3 oil changes for $99. Surprisingly, I have found the service staff to be honest and help me find the service options that best meet my budget constraints. Overall, I prefer to come here for the continuity in care of my vehicle rather than to go to Jiffy Lube or other service centers. Also, I have noted that there appears to be less turnover in staff than at other service centers. More
by SILPA2180
Employees Worked With
Service employees - not sales
February 05, 2018
Best customer service Robert Cruz was helpful enough that I left with car that met my requirements. I highly recommend him, he works with his customers around their schedul Robert Cruz was helpful enough that I left with car that met my requirements. I highly recommend him, he works with his customers around their schedule More
by Steph0318
December 18, 2017
Amazing experience with this dealership since 2013 My son is a Tynan's Nissan customer since 2011 and he gave me a great recommendation for them. He told me that they are very friendly, fair, kind and My son is a Tynan's Nissan customer since 2011 and he gave me a great recommendation for them. He told me that they are very friendly, fair, kind and treat you like a family member. I was not planning to buy or lease an electric car when I visited Tynan' Nissan in one early morning in September 2013. That morning I met with Jordan Michaud, the general sales manager of Tynan's and he gave me such a great deal on leasing my Leaf that I couldn't refuse. After my lease was up in 2016, I decided to buy my Leaf. Jordan again gave me another exceptional deal. I recently learned that Nissan upgraded the Leaf capacity by 50 more miles, so I went to Jordan to reserve my 2018 Leaf. He as always took great care of me. Based on my experience charging my car there often, I have noticed that Tynan's salespeople are very informative, but not pushy. All salespeople treat me with respect and I feel that I am always welcome there. I congratulate Markus Kamm, the Director of Sales of Tynan's for empowering his employees to provide such an excellent customer service. Tynan's Service is another area I would like to elaborate. Under the leadership of Jason Simons, service manager, I have always received a great service at the very reasonable cost. All his staff are kind, courteous, and caring. For example, my car came for service today and Luke Clearwater, the service advisor provided me with truly exceptional service. Based on my positive experience in both sales and service with this dealership, I chose to be the lifelong customer of Tynan's. More
by Royanyan
December 13, 2017
Amazing experience every time Every time I go in for service, I'm always greeted by my first name because they remember me, I'm treated with courtesy and the customer service is a Every time I go in for service, I'm always greeted by my first name because they remember me, I'm treated with courtesy and the customer service is amazing. Keep up the good work!! Sincerely, Shannon Bentley Happy customer More
by Shannon19
Employees Worked With
Luke Lizzul
April 28, 2017
Jason's team in Service department caused damage to new car I took my car for my first service and complained that the radio and nvaigation system had a noise and that the passenger door was whizzing at higher I took my car for my first service and complained that the radio and nvaigation system had a noise and that the passenger door was whizzing at higher speeds on the highway. They did oil change and said nothing was wrong. I took it a second time about the same complain now about 6K miles, they said they checked and test drove the car and nothing was wrong. Well next time I videotaped the 2 issues and took and and they did not want to see it at about 12K as they said the car was out of warranty. I went at forth time and after talking with someone in there they said they were going to order the radio/navigation system and replace it. I took for the replacement last week and they called that the radio had some coins inside and that was causing the issue and that it was going to be $3,000.00, but they were going to fix the door instead. I told Rich that it was not right as I took it several times right after 3K miles and that i was going to complaint to higher management. "Good luck on that" Rich told me. I went to my sales person Bryan and he told hsi manager the issue and his manager told me to call Jason. I just called Jason and said not that even if the navigator and the camera were working before I took it in that it was not their fault and that was caused for the damaged. Now after 6 months of a brand new Nissan Sentra I have a car with NO navigation, NO radio and NO back up camera. I was miss treated and sarcastically Rich told me "good luck on that" I would recommend any customer or potential customer to go to other Nissan dealers so they don't have to deal with an issue like that by Tynan's Nissan Aurora Worst and sarcastic Service department. I am Diego Carrillo and this is a true story and should have kept the Honda line for my personal vehicles as always had great experiences with Mile High Honda. I am so sorry I gave my business to Tynan's Nissan. More
by Diego Carrillo
Employees Worked With
Jason and Rich at Service Deparment
March 09, 2017
Is there a rating less than 1? HORRIBLE all the way around!! Oh man, if you can avoid this place, DO. They are the rudest people I have ever encountered at Nissan. They low-ball for trades and over price their v Oh man, if you can avoid this place, DO. They are the rudest people I have ever encountered at Nissan. They low-ball for trades and over price their vehicles. They have no patience for test drives and take absolutely for-e-ver to do any type of paperwork. They also have zero customer service. They service center is even worse! I had been paying for oil change packages for years, and after one oil change (where they are supposed to top off your fluids/rotate tires/the whole 9) had my car looked at by someone else, and they hadn't topped off my brake fluid in God knows how long. I was bone dry. Any complaints for them? Skip their management team, go straight to corporate. Just terrible. Stay away - honestly. More
by Meeks11
Employees Worked With
Jason Simmons, Megan Smith
