Tynan's Volkswagen

I had to call to set up time to get my car fixed again-- I waited 2 weeks for someone to call me and no one ever did. I was finally granted a rental car as this was my 3rd time bringing my car in. I waited 2 weeks for someone to call me and no one ever did. I was finally granted a rental car as this was my 3rd time bringing my car in. More

I've taken my 2008 Jetta to Tynan's for service since I purchased my car in 2010. I am a very loyal customer. Rachide and Matt are super helpful and supportive whenever my car is in for service or repairs. purchased my car in 2010. I am a very loyal customer. Rachide and Matt are super helpful and supportive whenever my car is in for service or repairs. Rachide's customer service is excellent. He actually makes the unpleasantness of car repairs pleasant. His professionalism and friendliness goes a long way. His dedication shows and it is very much appreciated. Hang on to him at all costs! Ron, the driver is a gem too (although I didn't use the pickup/drop-off services this time). If there's any room for improvement, next time it would be nice to have a loaner vehicle available, but I know that's not always doable. And hopefully next time the internet isn't down, but overall, I had a very pleasant experience. More

Service was professional and efficient. The oil change was completed within an hour with a car wash. The oil change was completed within an hour with a car wash. More

Fast, fair and convenient. Helpful in providing transportation downtown. Easy to understand video review of proposed service. Helpful in providing transportation downtown. Easy to understand video review of proposed service. More

Fast service great customer service as well Fast service, great customer service as well, I was treated as I can in and the atmosphere was pleasant and I was waiting for not more than 15 to 20 minutes so it great customer service as well, I was treated as I can in and the atmosphere was pleasant and I was waiting for not more than 15 to 20 minutes so it was fast to me. More

They were kind and helpful! Took the time to explain everything to me as it was my first time buying a car. I appreciate that I was able to test drive by myself. Took the time to explain everything to me as it was my first time buying a car. I appreciate that I was able to test drive by myself. More

Quick, respectful, stress-free I enjoyed everything from the test drive to the buying process Amazing! the test drive to the buying process Amazing! More

Great service and communication. We always are happy with our experience here. Wonderful service Amazing We always are happy with our experience here. Wonderful service Amazing More

I absolutely love the service staff. They work together as a team and they love their customers. They work together as a team and they love their customers. More

Rachide could not give me a straight answer as to why I couldn't have my car back after the warranty recall parts were already fixed and basically it boiled down to he would get in trouble/cost them money couldn't have my car back after the warranty recall parts were already fixed and basically it boiled down to he would get in trouble/cost them money because they didn't do the paperwork they were supposed to. Not to mention he continually cussed over the phone and in voicemails, overall was the most unprofessional person I've ever encountered in a business setting. 0/10 do not recommend ?? More