Tynan's Volkswagen | Page 248

This is the third time an issue happens to my car at your dealer shop first they messed up my light bulbs and asked me to pay for a whole unit fix Second the broke my air filter closer . Last time was yest dealer shop first they messed up my light bulbs and asked me to pay for a whole unit fix Second the broke my air filter closer . Last time was yesterday they did something to my car key it’s not locking or unlocking More

I always receive the best service, with the best most friendly customer service! Always takes great care of me & my baby wouldn’t want anyone else working on my car! LOVE this team! friendly customer service! Always takes great care of me & my baby wouldn’t want anyone else working on my car! LOVE this team! More

Service is always done completely and fully Tom Tran and the service technicians are awesome. Great, friendly staff. Tom always finds coupons and a way to lower the cost for me. the service technicians are awesome. Great, friendly staff. Tom always finds coupons and a way to lower the cost for me. More

I was told that the recall would take 5 hours, and I couldn't get a ride home because of covid. So I walked home. Came back after 5 hours and was told it would be another 2 hours, after 2 hours I couldn't get a ride home because of covid. So I walked home. Came back after 5 hours and was told it would be another 2 hours, after 2 hours I was told that the mechanic took it for a test drive and it was leaking oil, because the gasket was not put on correctly, and it would be another 45 minutes. Looking at the technician analysis Under critical concerns the technician wrote vehicle almost 1 month overdue for oil change according to grease xxxxxx sticker in windshield. Recommend 20,000 miles service. The sticker actually says next oil change is due May 16, 2021. So I'm concerned that not only did the technician not put the gasket on correctly, he can't read either. And under additional service recommendations failed critical concerns everything was marked declined, but no one spoke to me about any of it. More

If I could leave 10 stars I would. The service department of Tynan’s Volkswagen in Aurora, I would have to rate as the highest division as far as customer satisfaction. Super friendly and polite every time I of Tynan’s Volkswagen in Aurora, I would have to rate as the highest division as far as customer satisfaction. Super friendly and polite every time I have called. They recently made last minute accommodations for me and my husband to both get our maintenance done on our cars at the same time. Thank you so much!! More

Service was great and they had no issue proving a 2021 model new loaner car when they had to keep mine over the weekend to complete repair model new loaner car when they had to keep mine over the weekend to complete repair More

Service on the transmission was performed as promised and finished at the exact time as quoted. No issues and no worries after I take my daughter’s car to Tynans! finished at the exact time as quoted. No issues and no worries after I take my daughter’s car to Tynans! More

Great service as always. The entire service team is excellent at communicating status. The work was done very quickly and went out of their way to get the car picked up and dropped off. excellent at communicating status. The work was done very quickly and went out of their way to get the car picked up and dropped off. More

The gentleman checking people in was extremely pleasant kind and helpful. Great communication on timing of service and updates on status. The cashier gal was great as well kind and helpful. Great communication on timing of service and updates on status. The cashier gal was great as well More

I had a very good service at VW. Besides the price all was good. I will always use VW as my service stop. Thank you was good. I will always use VW as my service stop. Thank you More