Tynan's Volkswagen

GREAT The car and everything about it is great, but I had the best experience I have ever had purchasing a car. Talking with Matt Moody was so enjoyable. The car and everything about it is great, but I had the best experience I have ever had purchasing a car. Talking with Matt Moody was so enjoyable. He is so personable and easy to talk to it made the purchase go so smoothly. More

from Disappointed to THRILLED I had posted a review the end of March for this dealership. I was very disappointed with them. Since then I have become a VERY happy owner of a 2016 J I had posted a review the end of March for this dealership. I was very disappointed with them. Since then I have become a VERY happy owner of a 2016 Jetta. Jim Tynan was made aware of my initial experience with the dealership. He became involved and he and his staff spent a great deal of time with me to help me get into a new car with a deal that I was pleased with. I had soooo much fun test driving and picking the car I wanted. Fun is what the car buying experience should be. Thank you Jim Tynan, John Cook, Corey and the financial staff for your efforts to get me my Jetta and for making the experience FABULOUS. I highly recommend Tynan's VW and I will be getting my future VW's there. More

Nice sales staff, dishonest dealings I purchased a week ago from Tynan's. The sales person was nice, but new. He didn't know all the features, but asked others when he couldn't answer a I purchased a week ago from Tynan's. The sales person was nice, but new. He didn't know all the features, but asked others when he couldn't answer a question. I decided to buy and they honored the on line advertised price. I countered with a lower offer, then received a second offer a bit lower. Even though the sales person offered, this was not honored by the manager. The manager would never come speak to me and also refused to honor the web site coupon of $300 off. I also applied for the on line $50 amazon card with a test drive I purchased the car and can not get anyone to call me back on a $50 gift card. Very shady to say the least. I've never felt so much like a piece of meat. I'll be getting my car serviced at another VW dealership around town and will never buy another car from these guys again. More

Shady Be very wary of this group. They advertised a price discount on line as a Internet price. At the dealership they refused to give the advertised price, Be very wary of this group. They advertised a price discount on line as a Internet price. At the dealership they refused to give the advertised price, unless we leased the vehicle. Even after we explained we wanted a strait cash deal, they wrote it up as a lease and tried to force the deal. When we insisted they rewrite the deal, they refused to honor the original price. The disclaimer was buried in the fine print, of course, so they we clearly trying to deceive. A very disappointing experience. I suggest you find a more forthright dealer. We did. More

excellent People greet us as soon as we got there. Help us with our needs. They were friendly and polite. They attended us in a good timely matter. People greet us as soon as we got there. Help us with our needs. They were friendly and polite. They attended us in a good timely matter. More

Steer clear, sleazy & dishonest, will take advantage of you I was told that they would give me a certain value for my trade in writing, this changed after arriving at the dealership. I drove 6+ hours with my t I was told that they would give me a certain value for my trade in writing, this changed after arriving at the dealership. I drove 6+ hours with my trade, to be told they would give me less. I was told it was the manager's decision. Matthew agreed that the car was in the agreed upon condition, so I should have been given the agreed upon price. As with any sleazy car dealership, they made up lies as to why they would not honor the price. Like no service records on Carfax, I had all the maintenance records with me. I had also already given them the VIN so they could run the Carfax before giving me a value for the car. I followed up after the deal, stating my displeasure with the trade. Never heard anything back from Matthew Moody, Jim Tynan or Tim Green. They could not care less about the customer, just trying to make a fast buck. There are plenty of other VW dealerships in the Denver area, please do business with them instead. More

Simply amazing I leased a new Volkswagen Passat from the Aurora Co. location. The team at Tynan's was super helpful and professional. They pulled out all of the st I leased a new Volkswagen Passat from the Aurora Co. location. The team at Tynan's was super helpful and professional. They pulled out all of the stops for me and my family and made us feel like we were part of their family. Simply the most painless and easy car shopping experience I have ever had. Thank you Mike Stern and Javier, you guys are fantastic. More

Excellent Service Team!!!! I purchased a pre-owned Isuzu VehiCROSS from McCloskey Imports in CO Springs on June 17, 2014 & a week later drove it back complaining of a gas smell I purchased a pre-owned Isuzu VehiCROSS from McCloskey Imports in CO Springs on June 17, 2014 & a week later drove it back complaining of a gas smell under the hood. I left the vehicle with McCloskey for 3 days before they called & said the vehicle was ready for pick up. No explanation, no documentation of what was found when I picked up the keys on Saturday afternoon. I called the following Monday to speak with my salesman, Ryan Hawthorn, who told me that he would get back with me after speaking with his Service Team in regards to what was going on with the vehicle. As I live in Denver & drove all the way back to CO Springs, an hour drive each way, I expected that the problem would be fixed after 3 days in the service bay. No call back from Ryan, so I called him back, typical of my dealings with him. I was told that what I was smelling was not gas, but engine cleaner. I was told by Ryan at McCloskey to "just keep driving it" & the smell will "burn off". The following week I took my VehiCROSS to have the engine professionally steam cleaned. No change. Gas smell still present. The week after that I had the air filter changed. Still no difference & after multiple attempts to contact both my salesman, Ryan, & the GM, Mike Phillips, at McCloskey I'd finally had enough. My husband, who is currently on deployment with the Army in Afghanistan, even called multiple times only to be told that everyone was in a sales meeting & there was no one to take his call! FOR THE LOVE OF GOD, HE WAS CALLING FROM AFGHANISTAN! One would think that if he took the time to make the call, from halfway across the world, that SOMEONE would take him seriously. Multiple emails were also sent from Afghanistan with no reply. At this point I'm ANGRY & EXTREMELY CONCERNED. I'm no a grease xxxxxx, but I know gas when I smell it. Engine cleaner, my xxx! I took the vehicle to a friend who works as a Service Adviser at Stevenson Toyota & he took one whiff under the hood & told me that what we were smelling was gasoline. HE FOUND A LEAK IN LESS THAN 5 MINUTES WITH THE FLASHLIGHT ON HIS CELL PHONE & advised I get it in for service immediately. He referred me to Tynan's VW. I called that afternoon & spoke with Betsy Nobles & she arranged for me to bring the vehicle in right away. She was very friendly, knowledgeable & was great about keeping in communication with me during the entire process. She even called to let me know about additional quirks the technician found during the fix. Impressive! What was more impressive was that total invoice was far less than what she had quoted originally! Turns out my VehiCROSS had a leaking fuel pressure regulator that was, in fact, leaking gas into the engine. If left untreated this would cause the engine to catch fire! And McCloskey Imports couldn't find anything wrong?!?!? REALLY?! It was COMPLETELY clear they didn't even LOOK under the hood, much less turn the vehicle on, when I took it back to them! I'm absolutely FLOORED that the dealership that this Army wife spent her hard earned dollars with sold her a vehicle that had the potential to put her life at risk! The fact that they wouldn't even admit to the problem makes it clear that a sale is worth more than the actual customer at McCloskey Imports. A disgusting & disturbing practice! Shame on you, McCloskey Imports! I am so grateful for Betsy Nobles & her competent Service Team at Tynan's VW. Thank You! Thank You! Thank You! It was a complete pleasure doing business with you! My VehiCROSS is running like a dream! No more gas smell! You have renewed my faith. I look forward to my next visit! More

Outstanding Exerpience! I never thought buying a car could be so easy, and painless. I worked with Keith Williams and he was amazing. He was a man of his word, I didn't have I never thought buying a car could be so easy, and painless. I worked with Keith Williams and he was amazing. He was a man of his word, I didn't have to negotiate, he gave me the very best price upfront. I shopped a dozen other volkswagon dealers and this, by far, is the best. Call and ask for Keith, you won't regret it! More

A lot Better than your average dealership, cant go wrong I have used three dealerships in Denver. One I can't remember the name tells you something. Courtesy Chevrolet on 120th, which I will never recomme I have used three dealerships in Denver. One I can't remember the name tells you something. Courtesy Chevrolet on 120th, which I will never recommend or use my experience with them is service is shoddy, and high pressure sales that took advantage of me. I have health issues during a time I was very ill, I purchased a used car from them I was not able to drive my stick shift any longer. They sold me a car over charged me I tried to return and buy a different model the next day they refused. Then there is Tynan's, every visit has been exemplary in every way. Best oil change prices in town, fast service, quality service. Stellar show room with no pressure. On a scale from 1 to 10 stars they get 11 in every way. They keep their techs because they hire the best and they treat them right. Go there for service, buy a car, no matter even if it advice on how to do it yourself they are there for you. In the very very rare case something was not right they will fix it with an honest smile on. More