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Tynan's Volkswagen
Aurora, CO
4,131 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,131 reviews
June 17, 2018
160,000 service on my 2009 Passat They got me right in Saturday morning and completed the maintenance in a timely manner. Tom is always so nice to work with and is honest. They got me right in Saturday morning and completed the maintenance in a timely manner. Tom is always so nice to work with and is honest. More
by BRIPRI
Verified CustomerEmployees Worked With
Tom Tran, Cauther Sekatawa
June 15, 2018
Tom is always the best. Tom is helpful and attentive. I’ve been bringing all of my Volkswagens there for 5 years now, and always happy with the outcome. Thanks again Tom! You Tom is helpful and attentive. I’ve been bringing all of my Volkswagens there for 5 years now, and always happy with the outcome. Thanks again Tom! You are awesome! More
by KIMBRITTANIE
Employees Worked With
Tom Tran
June 15, 2018
Just a few bugs I think the staff was very friendly and helpful and to the team down at you second lot on illif Jullian and Marlo and Mr. Larry you guy flipping Rock I think the staff was very friendly and helpful and to the team down at you second lot on illif Jullian and Marlo and Mr. Larry you guy flipping Rock!😉😍😎 treated us like family More
by WPS1
Employees Worked With
Jullian, marlo from used sales down atthe use lot, Tom Tran
June 15, 2018
Sales rep positive..finance rep frustrating The sales rep Lirim was great to work with and took the time to answer our questions; however the finance rep Chris knew very little about the cost be The sales rep Lirim was great to work with and took the time to answer our questions; however the finance rep Chris knew very little about the cost benefits of the maintenance plan he wanted to sell us (buy prepaid service) and included undisclosed charges in our purchase of a new car. While we accepted the vehicle, the cost seemed off by 300-400 dollars..which I verified that evening with a calculator. It took a week of back and forth questioning of some simple math and a dedicated effort to get Chris to admit the source of the hidden cost, Apex $366.00..an accessory not called out anywhere on any sales information. Clearly appears the dealer attempted to pass along the cost of a system we did not agree to purchase which was not disclosed anywhere on the car fact sheet or pricing. While Chris did agree to remove the extraneous cost and we resigned a new contract a week later, he was steadfast that this was part of the deal as all cars come equipped with Apex..so it sounds like common Tynan practice to charge customers in this way without disclosing the extra cost above baseline price...bottom line we have little confidence in Tynan when upcharges are included without buyer notifcation. I gave 2 stars vice 1 as Chris agreed to remove the unwarranted charge once it was acknowledged. More
by JFKROMBERG
Employees Worked With
Chris Myer, Lirim Avdili
June 15, 2018
Just a quick service check Good for what I went on fit. However I am still waiting for an answer on an issue that I brought to their attention and they verified, 3 weeks ago. Good for what I went on fit. However I am still waiting for an answer on an issue that I brought to their attention and they verified, 3 weeks ago. More
by Hyundai ownet
Employees Worked With
I dint remember the person's name of the lady visit
June 15, 2018
👎 poor Said I needed a new timing belt but I changed it out at 140,000 miles. Took it to another mechanic shop and was told half of what Tynans said needed f Said I needed a new timing belt but I changed it out at 140,000 miles. Took it to another mechanic shop and was told half of what Tynans said needed fixed didn't need fixing. I feel ripped off. More
by iluvteeth77
Employees Worked With
Tom Tran, Mark Meador
June 14, 2018
Quick and efficient! I've been going to Tynan's VW for service ever since I bought the car there in 2010. I have been happy with their service every time.. I've been going to Tynan's VW for service ever since I bought the car there in 2010. I have been happy with their service every time.. More
by Richard S.
Employees Worked With
Xsavier Vanzandt
June 14, 2018
VW wouldn’t start About two weeks after one of my kids left the interior lights on in our car, it decided not to start. I didn’t know if it was the starter or battery. About two weeks after one of my kids left the interior lights on in our car, it decided not to start. I didn’t know if it was the starter or battery. They quickly diagnosed the issue and replaced the battery all while giving my vehicle a complete look over. I highly recommend them! More
by Bear4bbc
Employees Worked With
Brandon Phifer, Tom Tran
June 14, 2018
Awesome You actually answer the phone and my questions. You fix and perform on the things you say you are going to. Thank you for not just caring about sellin You actually answer the phone and my questions. You fix and perform on the things you say you are going to. Thank you for not just caring about selling me a car to make commissions. More
by TORIBIAS13
Employees Worked With
Lirim Avdili
June 14, 2018
Fantastic customer service from Mark I came into the service center because my check engine light went on. I spoke with mark a few days before and he informed me what the costs would be a I came into the service center because my check engine light went on. I spoke with mark a few days before and he informed me what the costs would be and how my warranty would effect that if it was covered. I was at the service center right at 7am and mark helped me right away. He knew I had to get to work so he helped speed up the process of getting my car checked out to see if it would be a long repair or something quick. He then told me since I could drive with the car how it is currently that I can set an appointment up for next week when a loaner was available, even if it was just a couple hour fix so that I could get back and forth to work easily. I have never been more impressed with someone’s customer service then Marks. He was so helpful and accommodating. More
by Kirstinnicioli
Employees Worked With
Mark Meador
