Tynan's Volkswagen

Mark and his team are INCREDIBLE Mark and his team are absolutely amazing. We had an issue related to a recall where they did not have the recall parts yet from VWOA. Mark was incredi Mark and his team are absolutely amazing. We had an issue related to a recall where they did not have the recall parts yet from VWOA. Mark was incredible and communicated very effectively every step of the way, which is rare these days. He communicated directly with VWOA, got the repairs approved and had the car fixed and ready to go the very same day. I honestly could not be happier with my experience at Tynans. Give Mark and Brandon raises immediately and don't ever let them leave, because you'll never find anyone else even remotely as good to replace them. More

Pretty good general performance, low amount of hassle. Worked with Chase at Tynans, and he was great. Helpful, even tho initially he knew we were not staying to purchase that day. After some deliberatio Worked with Chase at Tynans, and he was great. Helpful, even tho initially he knew we were not staying to purchase that day. After some deliberation, we found the car that would work well for our family, and decided to purchase. Price and options aligned and we got a decent trade in on our aging Honda. Once agreed upon, we had some issues with clearing the process for a credit check, as we had locked it on all credit agencies. unlocked it, paid the stupid fee to Trans union, aka TU (which I now believe to be the acronym for totally useless) to unlock our report, but still could not get it to work. Ugh. Now here's the thing, we were ready to pay cash, but the price was (if you can believe it) higher by $1,000.00! So, I decided to drop the purchase. At this point Chase did some work to salvage our business, and got Scott to agree to sell at the same price. Thanks Chase/Scott. So why 4 stars? I think a cash customer ought to be encouraged, not discouraged by price they receive. So while I do commend the guys for working to get the sale done, I think the policy as a dealer needs to change immediately, in favor of cash sales. Would I shop here again? Yes. Probably will when we want a replacement for another car. More

Great salesman, bad detailing, I bought a 2017 Alltrack with Javier who was great. What I was very disappointed in was the detailing job. I drove away with dust and dirt on the insi I bought a 2017 Alltrack with Javier who was great. What I was very disappointed in was the detailing job. I drove away with dust and dirt on the inside and spilled drink drippings on the center consol. I love my new car but I don’t love that I have to detail the inside myself because of the lack of care taken when the cleaners were supposed to do it. More

Amazing as always Cauther is the most helpful young man I’ve met. I always receive friendly service and I am always told what I COULD do for my car as opposed to other Cauther is the most helpful young man I’ve met. I always receive friendly service and I am always told what I COULD do for my car as opposed to other dealerships that try to upscale me without knowing my financial situation. I have been a customer of Tynan’s for years and I don’t think I would get a car from anywhere else. I always recommend Tynan’s to friends, family and colleagues. More

ask everyone is so friendly and always keeps you in the loo Everyone is so friendly and Tom T in the service department is honest and so nice to explain everything to me because of him this is why I keep coming Everyone is so friendly and Tom T in the service department is honest and so nice to explain everything to me because of him this is why I keep coming back More

ECXELENTE TRATO Ecxelente trato de todo el personal de Tynan's nissan en especial al Señor Roberto Cruz por toda su ayuda en adquirir el vehiculo que mi esposa andaba Ecxelente trato de todo el personal de Tynan's nissan en especial al Señor Roberto Cruz por toda su ayuda en adquirir el vehiculo que mi esposa andaba buscando, el financiamiento fue formidable pues tuvimos un A.P.R. que ningun banco nos habia ofrecido. felicidades un gran equipo En Tynan's Nissan en Aurora. More

I was very happy with the service I received. Every one was very friendly and informed me about my car and what it needed and what was done.And got my car back to me quick. Every one was very friendly and informed me about my car and what it needed and what was done.And got my car back to me quick. More

Oil change and general 30k work-up. Work is done in a timely manner and is correct. The waiting area has WiFi and is comfortable. There is an area to work that is quiet as I often wait f Work is done in a timely manner and is correct. The waiting area has WiFi and is comfortable. There is an area to work that is quiet as I often wait for the service to be finished. People are super friendly. More

awesom work Good work, service department for tire and lojack system, everything went ver good and happy with service dept did great job for sure thanks so much Good work, service department for tire and lojack system, everything went ver good and happy with service dept did great job for sure thanks so much More