Tynan's Volkswagen

Friendly and fast. Just overall a great experience I wouldn't want to go to any other dealership to purchase a vehicle Just overall a great experience I wouldn't want to go to any other dealership to purchase a vehicle More

I went in for express service and was helped right away! They found a bolt in one of my tires and repaired it They found a bolt in one of my tires and repaired it More

I showed up without an appointment because I heard a concerning noise from my brakes. I was welcomed, told my car would be taken in an inspected, and that I would be contacted shortly. Within a few hour concerning noise from my brakes. I was welcomed, told my car would be taken in an inspected, and that I would be contacted shortly. Within a few hours, I was notified, approve the repairs, picked my vehicle up, and was on my way. It was very much appreciated, especially ahead of the huge snowstorm. More

Great experience as usual. Clean facility, courteous staff, and quick, quality serve. Very comfortable waiting room too. Clean facility, courteous staff, and quick, quality serve. Very comfortable waiting room too. More

Cauther was very helpful and giving the prices of what needed done. Cauther is excellent needed done. Cauther is excellent More

Cauther is very nice Cauther is nice and calm. I'm sure it's hard doing what he does but he's always been so professional and helpful everytime I called I'm sure it's hard doing what he does but he's always been so professional and helpful everytime I called More

Always good service when I take my vehicle in. It's great they top off my oil when my oil light comes on before service is due. Always friendly. It's great they top off my oil when my oil light comes on before service is due. Always friendly. More

Always professional. Sad to see that they have lost some of the complementaries they used to have eg bottled water. Sad to see that they have lost some of the complementaries they used to have eg bottled water. More

Great customer service. Cauther made sure I was taken care of Cauther listens to concerns and is good at explaining Cauther made sure I was taken care of Cauther listens to concerns and is good at explaining More

Positive Alex, the sales person I worked with, was awesome. Negatives The management is awful. I communicated with three managers at this dealership. The finance manager provided me with inacc awesome. Negatives The management is awful. I communicated with three managers at this dealership. The finance manager provided me with inaccurate information on registering the vehicle. His customer service skills also need work. The manager of the dealership is completely apathetic. I sent him an email to which he never responded. My concern was sent to the sales manager and he never responded. Do not expect this dealership to be any help whatsoever after leasing or purchasing a car. It is clear to me they only care about getting your money. I would like to send customers here, because Alex was awesome. Unfortunately my advice is to avoid this dealership and VW completely. The ID4 I leased already has issues with only 3000 miles on it. I do not trust VW or Tynans. They could have had a life long customer, but instead they are losing my business and that of many others. More