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Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
4,155 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 4,155 reviews

March 11, 2024

Easy to work with communication is wl between us. Communication between us went well. Listened and understood my needs/wants. Was able to help out More

by Korinak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Alore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Alore
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Mar 11, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your positive feedback about your experience with us. We appreciate your kind words about our friendly staff and the reasonable wait times. If there's anything specific you enjoyed about our service or if there are any ways we can further improve, please feel free to let us know. We value your business and look forward to serving you again in the future. Thank you for choosing us! Jacqueline Goldsboro - Customer Care coordinator

March 11, 2024

I usually work with Cauther, and Calysta and they are both great. But Calysta was off and Cauther was busy with someone else. The woman I worked with seemed annoyed with me, couldn't communicate basic up More

by taratopper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 12, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your recent experience with us, and we sincerely apologize for any inconvenience you encountered during your visit. We appreciate your regular interaction with Cauther and Calysta and regret that their absence led to a less than satisfactory experience. Regarding the miscommunication about your flat tire, we apologize for any confusion. We understand the importance of clear and accurate information, and we will use this feedback to improve our communication processes. We appreciate your understanding and look forward to the opportunity to serve you better in the future. Jacqueline Goldsboro - Customer Care Coordinator

March 11, 2024

Justin was so professional- no high pressure sales just super helpful! He went over what I wanted and found exactly the car I wanted at exactly the right price! No haggling! He was also so patient as I had More

by Phvaughan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Phvaughan responded

Justin is terrific!

Mar 12, 2024 -

Tynan's Volkswagen responded

It's fantastic to hear about your positive experience with Justin ! If you have any friends or family in the market for a car, Justin's exemplary service would likely make him a great recommendation. Enjoy your new car! Jacqueline Goldsboro - Customer Care Coordinator

March 10, 2024

Justin really knew about the car I was looking for, advised me on the proper way to care for the new vehicle, and guided me step by step through the whole process! Extremely professional and very up-fr More

by Moritora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Tynan's Volkswagen responded

Thank you so much for sharing your positive experience with us, especially highlighting Justin's expertise and the exceptional service you received during your visit to Tynan's. We value your business and look forward to the opportunity to serve you again .Thank you for choosing Tynan's, and we can't wait to welcome you back! Jacqueline Goldsboro - Customer Care Coordinator

March 10, 2024

Always so friendly and professional Customer service oriented and always feel like they appreciate my business. More

by TINKERSVETTE
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
I think her name was Clarissa. Express service desk.
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Mar 11, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your positive experience with us! We value your business, and we look forward to continuing to provide you with excellent service in the future. If you ever have any questions or if there's anything we can assist you with, please don't hesitate to reach out. Thank you again for choosing us, and we appreciate the opportunity to serve you! Jacqueline Goldsboro - Customer Care Coordinator

March 10, 2024

Easy to do business Easy to do business, friendly staff and wait times are reasonable More

by COVARRUBIAS280
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Williams
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Mar 11, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that your experience doing business with us was easy, and that you found our staff to be friendly and accommodating. If you have any questions or if there's anything we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing us, and we appreciate the opportunity to serve you! Jacqueline Goldsboro - Customer Care Coordinator

March 09, 2024

Didn't diagnose the code that I brought it in for. I had to constantly call and check on things. Took 5 days to finally diagnose More

by SHELBY.HENGEL18
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa, Cauther Sekatawa
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Mar 11, 2024 -

Tynan's Volkswagen responded

We sincerely apologize for the inconvenience and frustration you experienced during your recent visit to our dealership. Your feedback is valuable to us, and we want to assure you that we take your concerns seriously .Our team is committed to providing exceptional service, and we understand that we fell short of your expectations in this instance. We are actively reviewing our internal processes to identify areas for improvement to ensure that similar situations do not occur in the future .Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future. Jacqueline Goldsboro - Customer Care Coordinator

March 09, 2024

I have to say that Calysta made my time a dealership wonderful and she had excellent customer service skills More

by C76ROSS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
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Mar 11, 2024 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience with us! We will make sure to pass on your compliments to Calysta and recognize her for her outstanding service. Thank you again for choosing us, and we hope to see you again soon! Jacqueline Goldsboro - Customer Care Coordinator

March 08, 2024

I always get great service from Tynans. Kudos to everyone; the front staff and mechanics. More

by 99DUCATISS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 08, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your positive experience with us! Your feedback is truly appreciated and motivates us to continue delivering top-notch service. Thank you for your continued trust and loyalty. We look forward to serving you with the same level of excellence in the future! Jacqueline Goldsboro - Customer Care Coordinator

March 08, 2024

super fast, simple, and easy to understand. i barely had to do anything but was updated the entire time More

by KEIRAM20
Recommend Dealer
Yes
Employees Worked With
monique
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Mar 08, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your positive experience with us! We're delighted to hear that your interaction with our service was super fast, simple, and easy to understand. Thank you for choosing Tynan's Volkswagen , and we look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

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