Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
4,155 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
Contact Dealership
View Awards

700 S Havana St

Aurora, CO

80012

Directions

By Type

Showing 4,155 reviews

March 05, 2024

Was in for the 2nd time in 3 weeks for flat tire. Advised the tire quality was so poor it couldn't be remedied. Prior records showed good condition for tires. Was given no remedy options for safety o More

by CLESTER.MPSY
Recommend Dealer
No
Report | Print
Mar 06, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent visits to our service center. We value your input and are committed to addressing your concerns. Your comments about the tire quality and the lack of remedy options have been duly noted, and we will investigate the matter to ensure that similar situations are handled more effectively in the future. We appreciate your patience and understanding in this matter. Regarding the interaction with our female advisor, we deeply regret any perception of impersonality, accusatory behavior, or a lack of professionalism. We take such feedback seriously and will use it to improve our customer service training to ensure a more positive and respectful experience for all our customers .Once again, we apologize for the inconvenience you experienced and appreciate the opportunity to make amends. Jacqueline Goldsboro - Customer Care Coordinator

March 05, 2024

Florian was great at helping me find a car and was very nice. My experience was great! More

by CHLOE.HOLOWACHUK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Romolo
Report | Print
Mar 05, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your positive experience with Florian! If you have any more feedback or if there's anything else we can do for you, please feel free to reach out. We appreciate your business and hope you continue to enjoy your new car. Safe and happy driving! Jacqueline Goldsboro- Customer Care Coordinator

March 04, 2024

Great. Fantastic. Amazing. Wow. 11? Dang. Jacob was great. Everything went smoothly. I got my dream car. Is that 11 words? More

by YLZENHARI
Recommend Dealer
Yes
Employees Worked With
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Abramson
Report | Print
Mar 05, 2024 -

Tynan's Volkswagen responded

It's great to hear that your experience was fantastic and that Jacob was able to help you smoothly acquire your dream car! Your enthusiasm is truly appreciated. If there's anything more we can do for you or if you have any questions in the future, feel free to reach out. Happy driving in your dream car! Jacqueline Goldsboro- Customer Care Coordinator

March 04, 2024

They are not up to date on ev's Service dept is sub par No no More

by WINE4MAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt
Report | Print
Mar 05, 2024 -

Tynan's Volkswagen responded

We appreciate your feedback and apologize for any dissatisfaction you've experienced with our service department, especially in relation to electric vehicles (EVs). To better assist you, we would like to gather more information about your specific experience and the issues you encountered. Please reach out to our customer service department or a manager directly to discuss the details of your visit. Thank you for bringing this to our attention, and we look forward to addressing your concerns and improving your future experiences with us. Jacqueline Goldsboro- Customer Care Coordinator

March 04, 2024

Once she started talking to me I fell into a trance and the next thing I know I am in my car with a new oil change, tire rotation, and a car wash. It happend so fast I didn't know what happened. More

by CCALLAN0518
Recommend Dealer
Yes
Employees Worked With
Gorgeous lady
Report | Print
Mar 05, 2024 -

Tynan's Volkswagen responded

It sounds like you had a truly seamless and efficient experience at our service center! We appreciate your business and look forward to providing you with exceptional service in the future. Safe travels in your freshly serviced vehicle! Jacqueline Goldsboro- Customer Care Coordinator

March 02, 2024

The individual who helped me was extremely friendly and informative. She made the experience smooth. More

by DTG420
Recommend Dealer
Yes
Report | Print
Mar 05, 2024 -

Tynan's Volkswagen responded

We're thrilled to hear that our team member was able to provide you with an extremely friendly and informative experience! Thank you for choosing us, and we look forward to assisting you again in the future! Jacqueline Goldsboro- Customer Care Coordinator

March 02, 2024

The staff and technicians are very professional and helpful. I would highly recommend Tynan's to anyone who owns a VW More

by JCAST68
Purchase Time
Recommend Dealer
Yes
Report | Print
Mar 05, 2024 -

Tynan's Volkswagen responded

Thank you so much for your glowing recommendation! We're delighted to hear that our staff and technicians at Tynan's have left such a positive impression on you. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you and your VW in the future! Jacqueline Goldsboro- Customer Care Coordinator

March 02, 2024

Smooth + helpful The support was great. Good communication, took care of most of the things I needed More

by PM
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Cauther Sekatawa
Report | Print
Mar 12, 2024 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your experience with our service team! If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We truly appreciate your positive review and value your business! Jacqueline Goldsboro - Customer Care Coordinator

March 02, 2024

My car had water in the gas And I had to have it towed in. And Cauther kept me posted on what was going on. More

by WNG3
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Cauther Sekatawa
Report | Print
Mar 05, 2024 -

Tynan's Volkswagen responded

We're sorry to hear about the challenges you faced with water in your gas, but we're grateful that you chose us to assist you during this situation. It's fantastic to hear that Cauther provided you with regular updates, keeping you informed throughout the process .Thank you for your trust, and we hope your car is back on the road soon! Jacqueline Goldsboro- Customer Care Coordinator

March 02, 2024

Brought used car I bought from them to find out they did not tell me about the three bent wheels the car had. Wouldn't have found out during test drive because we never went over 50mph and the car starts to More

by DAVIDK
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
Report | Print
Mar 05, 2024 -

Tynan's Volkswagen responded

We sincerely apologize for any inconvenience you've experienced with your recently purchased used car. Please contact our customer service or sales team as soon as possible so that we can investigate the matter, discuss potential solutions, and ensure you are aware of any warranty options that may be available. Jacqueline Goldsboro- Customer Care Coordinator

Mar 12, 2024 -

DAVIDK responded

Update: it’s been a week since contact, salesperson who sold me the vehicle reached out to me. I explained the situation and have not received a reply back. Did not expect much or them to take accountability. Buyer beware: please have a mechanic inspect the car before purchasing and ask about a warranty.

Mar 26, 2024 -

DAVIDK responded

Be wary of this dealership. Was sold a car with three bent wheels. Car starts to shake going up and over 50 mph. Took it to tynans Jetta service center and would not cover repair. The inspection forms showed the technician did not inspect the wheels and I was given a form that marked “no dealer warranty” bought as is even though I bought a warranty which still does not cover repairs. I spoke with sales manager/internet sales director and loyalty manager about this and they cut off communication with me. Please have the car inspected and inspection report looked at by a third party before purchasing

Mar 26, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback with us. It is never our intention to sell a vehicle with any undisclosed issues, and we take your concerns very seriously .Once again, we apologize for the inconvenience and disappointment you have experienced. Jacqueline Goldsboro- Customer Care Coordinator

1
...
65
66
67
...
416