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Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
4,153 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 4,153 reviews

February 15, 2024

Terrible service from their sellers. I wanted to change my car for a new one and none of the sellers helped me. More

by SERGIOVP217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employees Not Listed
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Feb 15, 2024 -

Tynan's Volkswagen responded

We genuinely regret to hear about your dissatisfaction with our service, and we sincerely apologize for the inconvenience you experienced while attempting to change your car .If you could provide additional details or contact our customer support team at 303-364-3524, we would greatly appreciate the opportunity to address your concerns directly .Thank you for bringing this to our attention, and we hope to have the chance to better serve you in the future. Jacqueline Goldsboro - Customer Care Coordinator

February 15, 2024

Right on time, fast, knowledgeable and good customer service. Answered all my questions and explained so I could understand. More

by BIRDMONKEYGIRL51
Recommend Dealer
Yes
Employees Worked With
Brian Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Williams
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Feb 16, 2024 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience with us !If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again and continuing to exceed your expectations .Thank you once again for choosing Tynan's Volkswagen! Jacqueline Goldsboro- Customer Care Coordinator

February 15, 2024

One of the requested services wasn't completed so I have to make another appointment. I don't have anymore words. More

by JAKE.WARREN
Recommend Dealer
No
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Feb 16, 2024 -

Tynan's Volkswagen responded

I hope this message finds you well. We sincerely apologize for the inconvenience you experienced with our services and appreciate you taking the time to share your feedback .We understand the frustration of having to schedule another appointment due to an incomplete service, and we sincerely apologize for any inconvenience this may have caused .If you could provide us with more details about your experience, such as the specific service and any other concerns you may have, it would greatly assist us in identifying areas for improvement .Thank you for bringing this to our attention, and we look forward to the opportunity to serve you better in your next appointment. Jacqueline Goldsboro - Customer Care Coordinator

February 14, 2024

Great Everyone was fantastic and the experience was amazing and could not have been better More

by BJEVERT420
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Williams
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Feb 15, 2024 -

Tynan's Volkswagen responded

Thank you so much for your kind words! If there's anything specific that stood out or if you have any additional comments you'd like to share, we'd love to hear more about your experience .Thank you for choosing us, and we look forward to the pleasure of assisting you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Jacqueline Goldsboro- Customer Care Coordinator

February 14, 2024

Quick and convenient Volkswagen service experience. I had a coupon for the service and Brian offered something a bit better. Thank you! More

by MACDIVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your positive experience with our Volkswagen service! If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again and providing the same level of exceptional service .Thank you for choosing us, and we appreciate your trust and support. Jacqueline Goldsboro- Customer Care Coordinator

February 14, 2024

Calysta was great! There was a bit of confusion regarding prepaid maintenance agreement, but she sorted it out and went above and beyond recommending tire replacement o More

by steveCelt
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
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Feb 15, 2024 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience with Calysta! We're thrilled to hear that she provided excellent service and resolved the confusion regarding the prepaid maintenance agreement. It's fantastic to know that Calysta went above and beyond by recommending tire replacement options .Thank you for choosing us, and we appreciate your trust and support. Jacqueline Goldsboro- Customer Care Coordinator

February 12, 2024

My service was exceptional and they took care of All of my problems immediately and addressed all my concerns. More

by taher.fares
Recommend Dealer
Yes
Employees Worked With
Calista
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February 10, 2024

I have full faith in Tynan's more than I do in Emich. You have the knowledge and speed that says everything about your dealership More

by FDANDERS.FA
Recommend Dealer
Yes
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Feb 13, 2024 -

Tynan's Volkswagen responded

Thank you so much for your kind words and the trust you've placed in Tynan's. Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations. Thank you again for your support and for choosing Tynan's. Jacqueline Goldsboro- Customer Care Coordinator

February 10, 2024

Everything went well and everyone was nice and professional. I look forward to using Tynan's again. More

by AKMOWERS
Recommend Dealer
Yes
Employees Worked With
Monique
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Feb 13, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your positive experience with us! We value your business and are honored to have the opportunity to assist you. If there's anything we can do to make your next experience even better, please don't hesitate to reach out. Thank you once again, and we look forward to welcoming you back to Tynan's in the future! Jacqueline Goldsboro- Customer Care Coordinator

February 10, 2024

Was easy and smooth! Was easy and smooth. I had my kids with me and they were nice about it. They also were fast and very helpful. More

by silvaabril
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Williams
Report | Print
Feb 13, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that your visit to Tynan's was easy, smooth, and positive. It's wonderful to know that our team was accommodating and considerate, especially with your kids present. We appreciate your trust in us, and we look forward to serving you again. Should you have any further needs or questions, feel free to reach out. Thank you for choosing Tynan's! Jacqueline Goldsboro - Customer Care Coordinator

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